Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Hello, I order from you because I like your products and prices. But I have trouble marking the products I regularly order as favorites. I spend a lot of time trying to find them. Best regards, The bakery full of mustache
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. If you still recommend the same items, you can reorder the same products as your previous order by going to "My account" -> "Order history and details". You will have the option "Order again" next to your recent orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2023
I received my order yesterday, the transparent plastic boxes 94007c were very well packaged in a small closed box which was inside the shipping box with the rest. However, the square white boxes with handles had completely open packaging and the boxes were scattered in the large shipping box. The large shipping box was in perfect condition upon arrival. They were therefore sent like that! It's a bit average for food boxes!!!!!!
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Response from Packeos
Hello, The Packeos team thanks you for your feedback on your experience with us. We are truly sorry that you received poorly packaged products. We do not open the packaging from our suppliers, there must have been a fault on their part. Do you have unusable boxes due to their packaging? If so, please get back to us at the following address: [email protected]. We will be happy to provide you with a quick solution. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2023
happy with our entire order
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/11/2023
withdrawal established, delivery not received
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Response from Packeos
Hello, Thank you for your feedback on our site. We are sorry that you were disappointed. Our preparation and delivery times have been somewhat extended due to high activity in the last months of the year. We apologize if your delivery was not made as quickly as usual. You chose to pay for your order by credit card, so the withdrawal is initiated as soon as you place your order. Did you receive all of your order? If not, you can contact us at the following address: [email protected]. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2023
The photos are not 100 percent reliable. The composition is missing for bags (pp, polyethylene, ...)
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Response from Packeos
Hello, The Packeos team thanks you for your feedback. We do our best to keep our site up to date, however the photos are not contractual, this is indicated in our legal notices. The composition of our items is generally indicated in their description located below the product list. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2023
The order was delivered but late
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We apologize for the inconvenience caused. Due to the storm that hit your region, deliveries have been delayed. We remain at your disposal to answer your questions at the following email address: [email protected] Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2023
Fast delivery, however, very defective cartons, mediocre packaging of boxes
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are sorry that you received your order in poor condition. Do you have any photos of the boxes? If so, could you send them to us at the following address: [email protected] Please feel free to get back to us if you have any damaged or unusable products. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2023
I would have liked to be informed that the calendars were not assembled. Otherwise very fast and beautiful design
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience. The calendars are indeed delivered unassembled to facilitate filling the boxes by our clients. If we delivered them assembled, the boxes on the front side would need to be open to be filled. If you encounter any problems during assembly, you can contact us at this email address: [email protected]. We will respond to you as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2023
nothing to blame your site but delivery before 7am in front of my house outside in the rain I am not really happy without warning without anything it's lamentable if we get a box stolen we have no recourse not normal at all
thank you
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment on our site. Regarding delivery, even if the driver drops off a package without taking your signature, you can always get back to us to report if any products are damaged or to report a delivery error. We will do what is necessary to find a solution together. I will also pass on your remark to our carrier so that they can also improve the quality of their service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2023
Very good site easy to use. The delivery is fast, well packaged and the products meet expectations. I would just like to find items with more choices in colors or designs ....
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We only sell standard products on our site. If you want custom or personalized packaging, you can contact our parent company Schneider Emballage. They are specialists in quality custom packaging. Here is their contact: Schneider Packaging 5 Avenue de la Foire aux Vins, 68000 Colmar 03 89 21 63 00 [email protected] We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2023
Very good product serves me to put some begging.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
Happy
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2023
Delivery price increases according to quantity and is expensive
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is our priority. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2023
Delivery was as expected and completed without any problems.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2023
Very clear site, promise kept, perfect delivery
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2023
Perfect on the ordering site and in the delivery times
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2023
nothing to report
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction is our primary goal. We look forward to working with you again. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2023
The site is good but should have real photos of the product as it is misleading
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Response from Packeos
Hello, We are really sorry that you received a product that does not match the photo. We regularly update these photos so that the products we have in stock correspond to the images presented on our site. Could you please send us photos of the boxes received at the following address: [email protected]? We will then check with you the correspondence between your order and the products received. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2023
Despite the fact that I called to confirm the correspondence between the jar and the lid, I find that it does not hold well
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Response from Packeos
Hello, We are sorry that the products you received do not meet your expectations. Could you send us photos of the products and boxes received to the following email address: [email protected]? We will then verify with you the different elements of your order and see if there was any error. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2023
SIMPLE AND EFFECTIVE
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please do not hesitate to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
everything is almost clear. 1 star less due to the delivery being a bit excessive and where we must be available for the delivery person (very limited time slot 8am to 4pm) blocks a workday. too bad they don't call us
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience. Shipping costs are calculated based on the weights shipped and the delivery destination. These are the rates of our carriers. They do their best to ensure deliveries quickly, but they cannot guarantee delivery at a fixed time. We will pass on your comments to improve our services in the future. Looking forward to working with you again. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2023
Products conform to the presentation. A bit expensive and boxes damaged upon delivery. But satisfied
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. Furthermore, I am sorry that your order was damaged during transport. If any products were unusable because of this, please do not hesitate to contact us at the following email address: [email protected]. We will look together at possible solutions. We look forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
Okay all good
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please do not hesitate to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
For the first time, it is satisfying and I will check the site later to form an opinion.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to let us know at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
good
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2023
Problem choosing the Mondial Relay pickup point...
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Response from Packeos
Hello, Thank you for your evaluation. We are delighted that you are satisfied with our products and services. We use a plugin from our carrier to determine the different pickup points available in your region. Can you give me more details about the issue you encountered? You can reply to me at the following address: [email protected] I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
Easy-to-access site
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Response from Packeos
Hello, Thank you for your feedback on our site and our various products. Do not hesitate to get back to us if you have any questions or suggestions. We look forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2023
The packaging of the croissant bags is not suitable, the bags arrive folded, crumpled
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Response from Packeos
Hello, I am sorry that the packaging of our products does not meet your satisfaction. You are the first person to report such an issue with the packaging. Could you please send me photos of the croissant bag package to the following address: [email protected]? I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2023
Too expensive for what it is!
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Response from Packeos
Hello, Thank you for your feedback on your experience with us. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers which operate by weight brackets. For more information on this subject, please feel free to get back to us during your next order. I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2023
Top-notch and very fast. I highly recommend
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Response from Packeos
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2023
Hello, Thank you for your feedback on your experience with us. We are delighted that you are satisfied not only with our products but also with the exchanges you had with our sales service. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2023
Fast and efficient
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Response from Packeos
We are very satisfied, both with the phone exchanges with your sales service and with the first delivery we received this morning. But a small reminder: deliveries are preferable on Mondays, Wednesdays, or Fridays from 10:00 AM to 4:00 PM = our opening days. Please specify this to your carrier. Have a very good day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/06/2023
Hello
For the order, nothing to say. The shipping costs are a bit expensive.
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Response from Packeos
Hello, Thank you for your feedback. We are delighted that our ordering system meets your satisfaction. Regarding shipping costs, our low prices do not allow us to offer free shipping on our site. Shipping costs are calculated based on the weights shipped. These are the rates of our carriers which operate by weight brackets. I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/05/2023
I ordered 10 packs of attached bags and only received one.
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Response from Packeos
Hello, I am really sorry that your order arrived incomplete. I have created a new order on your account for the reshipment of the missing products. I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2023
Going to pick up my package at a relay point when I paid for home delivery deeply annoys me and it is systematic with this delivery company... too bad
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Response from Packeos
Hello, During your last order you selected delivery to a pickup point. As a private individual, you cannot choose the home delivery option. I remain at your disposal to answer your questions. Looking forward to serving you, The Packeos customer service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/05/2023
No stock, so impossible to make the shipping costs worthwhile with a single box (no free shipping anyway!). When contacting them, they respond that they do not wish to have more in stock (1 box) so we are forced to order one box at a time with a restocking delay of 1 MONTH??! and to pay 14 euros in shipping costs each time... NO EFFORT on their part while we want to place a larger order... unable to meet our needs, unresponsive, uncooperative, NOT PROFESSIONAL for the "#1 Food Packaging on the Web".
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Response from Packeos
Hello, During our exchange, I had indicated that I would check with the purchasing department to increase our stock on the product to cover future orders (my exact message was this: "I will inquire with the purchasing department to see if it is possible to maintain a higher stock"). I have received feedback from the purchasing department indicating that the minimum stock has been raised. I remain at your disposal to answer your questions. Looking forward to serving you, Dan from Packeos Customer Service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2023
Very correct navigation on the site. The only point to improve in my opinion is the ordering part. Once the products are ordered, the site does not immediately offer to download the invoice, which is precisely what interests us. To download the invoice, it seems that you have to go back to recent orders and select the invoice. It would be better if it were offered as soon as the order is placed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2023
Good products, too bad for the missing items and that delivery is only by pallet. When they deliver to me, they fill the store, which is a bit unpleasant.
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Response from Packeos
Hello, I am sorry that you received your incomplete order. Can you send me the list of missing products to this email address: [email protected]? Regarding the delivery, I am sorry that this is cluttering your store. The delivery people do their best to deliver to you as quickly as possible and drop off the orders where they can. I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2023
The products offered really suit me, unfortunately the shipping costs are exorbitant, which makes me hesitate with each new order I want to place.
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Response from Packeos
Hello, Our low prices do not allow us to offer free shipping. Delivery rates are set by our carriers. Our carriers operate by weight brackets, it is more interesting to order several items at the same time than to order them one by one. We remain at your disposal to answer your questions. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2023
Shipping costs represent about 20% of the order and are added to the tax-exempt amount and also "benefit" from VAT. It's excessive! Too bad, because there are many choices and good products with very fast delivery.
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Response from Packeos
Hello, Our low prices do not allow us to offer free shipping. Delivery rates are set by our carriers. I invite you to make the same cart with our competitors, normally we will be cheaper even with shipping costs. We remain at your disposal to answer your questions.
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