Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Fast delivery, well-protected package
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Perfume
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2021
Not solid at all.
I regret my purchase
Translated reviews
Response from Packeos
Hello,
The white pastry boxes meet market standards. We have not received any other negative feedback regarding this product. Could it be possible that you received a damaged batch?
Looking forward to serving you,
Ludovic from Packeos
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Choice, price, and speed. What more could you ask for?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Fast and good value for money
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Nothing to report, the pallet was very well packaged. Too bad for the POP range which is going to be discontinued. The range that replaces it seems too cluttered and not nice for our clientele.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2021
my order was supposed to arrive thursday, confirmed by you directly. When it hadn’t even arrived Friday, I tried to call but no answer, answering machine. Let’s hope it arrives next week
Translated reviews
Response from Packeos
Hello,
I will follow your order and try to understand why the transporter didn't deliver already. I'll come back to you asap.
Best regards,
Ludovic From Packeos.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
great
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2021
order not compliant and no response to 2 emails sent; very disappointed with this 2nd order from the site while the 1st had been very satisfactory and especially no response to the emails sent to customer service
Translated reviews
Response from Packeos
Hello,
we have just become aware of your email dated May 13 (yesterday at 6:43 PM).
However, we did not receive your 2 previous emails, not even in the spam folder.
For your information, our follow-up email is as follows: [email protected]
Can you give us the reference of the product you received?
Thank you for your trust,
Sébastien from Packeos customer service
Tel: 03 89 23 43 18
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Good follow-up, quality customer service.
Good products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Even though the website was down for a few hours, everything went very well. The handling and delivery were quick
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2021
I received a few torn boxes.
Translated reviews
Response from Packeos
Hello,
thank you for taking the time to write this review.
Was the box of your delivery damaged?
If so, did you make a reservation on the carrier's slip?
For tracking the file, please send us photos of the products.
Thank you for your trust,
Vincent from the packeos customer service
Tel: 03 89 23 43 18
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
in line with my expectations, fast delivery, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2021
The quality is declining regarding the deliveries of our orders.
Indeed, there are missing products that have been validated but are not present at delivery!
Translated reviews
Response from Packeos
Hello,
thank you for taking the time to leave a review.
Is this regarding your order from April?
For follow-up, I invite you to send us more information at our email address: [email protected]
Thank you for your trust
Sébastien from the packeos customer service
Phone: 03 89 23 43 18
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery, correct price, and on the phone, great welcome and attentive to the customer.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/04/2021
I received half of my order with a manufacturing defect. All the boxes were poorly glued, so I had to unstick everything and use tape that doesn't look very nice
Translated reviews
Response from Packeos
Hello,
thank you for taking the time to leave a review.
This is the first time we have received negative feedback on this product, it is surely a batch issue.
For the follow-up of the case, do you have any photos to send us at our address: [email protected]
Thank you for your trust,
Sébastien from customer service.
Tel: 03 89 23 43 18
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Always happy with my orders placed with them. Speed, responsiveness of their service. And of course, always quality products. I recommend and will recommend again with them.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2021
online payment not taken into account
no response to my voicemail
after the call, fast shipping without commercial gesture
Translated reviews
Response from Packeos
Hello,
the return interface of our bank displayed an error on your order.
Following your message and after verification, we proceeded with the shipment of it.
Our customer service is available from 8:00 AM to 12:00 PM and from 1:15 PM to 5:00 PM from Monday to Thursday and from 8:00 AM to 12:00 PM on Friday via: phone, chat on the site, and by email.
Thank you for your trust,
Dimitri from customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good price
very fast delivery, almost EXPRESS
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
This was the third order and I find the site clear (the information I was looking for was there) and easy to navigate.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Very happy with my order.
Received very quickly!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Clear site... With a good range of products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Pretty box, very interesting price, fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
supplies arrived in a very good time and products good quality/price ratio
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast delivery, very good quality products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
In line with the order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Good site, I recommend without any problem.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Delivered in 1 week, I am very happy with my order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery, top quality products at a low price. I recommend this site, take a look.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Fast delivery, compliant product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Very good site, the problem is your carrier.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Very good company!! Fast delivery.
Translated reviews
We use cookies for audience measurement and improving user experience.