Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Hello,
Thank you for your feedback.
Were any products damaged?
If you have some photos, I would appreciate it if you could send them to me so I can follow up with the carrier.
Here is my email address: [email protected].
Please know that we will do our best to ensure your next order arrives without issues.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2021
Order shipped quickly, well packaged. Beyond the very affordable prices, the products are of good quality. I recommend this site a thousand times. From now on, I will order from them. The only downside I would mention, if there had to be one, is that compared to other sites in the same sector, shipping costs remain quite high. While others offer free shipping for orders over €49.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very professional and fast! I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2021
Never delivered
I ordered again but without any commercial gesture
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Response from Packeos
Hello,
I am currently checking with the carrier to find out where he delivered your package. I will proceed with the refund of the first order, and reimburse you for the shipping costs as compensation.
I am sorry for the inconvenience caused.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good - simple ordering process and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very well-made site, practical, simple and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
very good site there is choice and interesting prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Very fast delivery in two days I receive my order of very high quality products at very low prices
I cannot change sites
If there were a rating more than 5 stars I would give it without hesitation
Thank you very much Packeos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
very good,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
I practically only use Packeos The website is user-friendly
Very professional. In case of questions or problems, we have a contact person who responds within minutes. I hope to continue working with Packeos for a long time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very satisfied with our order as well as the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
good ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
I appreciate it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Attractive price and top-notch welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good and very responsive after-sales service in case of problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
I give a score of 5 for the after-sales service. Indeed, despite an error in delivery (I would give a score of 0 for the carrier), the online service was top-notch. Very quick response and instant exchange by email. It makes all the difference when you take care of the problem and resolve it quickly. I will continue my packaging purchases at Pakeos despite the poor delivery service.
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Response from Packeos
Hello, Thank you for your feedback, please know that we are in the process of changing carriers. In the meantime, I will inform our current carrier to be more vigilant with shipments. Looking forward to serving you, Ludovic from Packeos customer service. "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Compliant with the visual, good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good, compliant with what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very convenient for finding an item.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2020
Package arrived damaged Box much smaller than in the photo disappointed Difficulties returning the package First and last order
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Response from Packeos
Hello,
You ordered boxes 20x20x13cm and these are the ones you received. The dimensions of the boxes are indicated when you click on the photos. I asked our carrier to come and pick up the products, however with the workload he could not come on the scheduled day, nevertheless he would have come another day and it would not have changed the refund delay.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Thank you for the speed of the shipment, and for the quick responses by email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Extremely fast and compliant delivery. Delighted with my purchases
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
In mid-December, I ordered transparent bags. Since the shipping costs are quite significant, I added soles for logs. Without even asking for my opinion, I received an email saying that my soles were shipped but that the bags (which I absolutely needed) would be refunded because they were out of stock. If I had received a little message beforehand about the availability of the bags, I would not have ordered. Anyway. I also add that once I sent a message to Pakeos, they indicated that it was an automatic email and that if I wanted, I could keep the remaining bags (which I did) but that the bags would not be available until January and even then. Strangely, the famous bags were shipped the next day. I was a bit angry but the Pakeos service reacted quickly anyway.
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Response from Packeos
Hello,
I understand your point of view, we were able to send the bags the next day thanks to a preparer who found them in the depot. The stock in the computer system was incorrect, we are sorry about that.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Nothing to say, received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent quality/price ratio. Delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very satisfied, fast delivery, I order regularly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very accessible and understandable site Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Satisfactory price, fast delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very fast
Good quality
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/12/2020
information about the log box soles.
It is mentioned that the soles are 1 cm shorter than the log boxes, however once received; The soles do not fit into the boxes!
I had sent an email before placing the order, but I never received a response. Moreover, customer service should have seen for themselves that my order did not match.
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Response from Packeos
Hello,
We have chosen to offer insoles of 1cm in length so that they can be used with the corresponding boxes. For example, we sell insoles 35x10cm with boxes of 35x11x11cm, as well as insoles 35x12cm with boxes 35x13x13cm.
If you wish, we can take back the insoles as well as the boxes.
Regarding your email, I regret to say that I cannot find any trace of it, could you please tell me at which address you sent it?
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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