Customer reviews of Packeos

9,1 /10

Based on 3 145 published reviews

5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 24/10/2018 à 13h24 following a purchase from 12/10/2018

Very good fast and secure service

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Acheteur Vérifié

Published on 23/10/2018 à 08h50 following a purchase from 08/10/2018

Perfect both in terms of products and delivery

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Acheteur Vérifié

Published on 23/10/2018 à 07h14 following a purchase from 08/10/2018

Fast delivery but very expensive shipping

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Response from Packeos Published on 23/10/2018

Hello Christiane C,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"

Acheteur Vérifié

Published on 21/10/2018 à 22h12 following a purchase from 11/10/2018

Excellent

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Acheteur Vérifié

Published on 20/10/2018 à 22h25 following a purchase from 03/10/2018

Very fast

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Acheteur Vérifié

Published on 18/10/2018 à 13h42 following a purchase from 09/10/2018

There was a problem during delivery: no one called me and I still haven't received my package

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Response from Packeos Published on 18/10/2018

Hello,
The carrier did not take into account the name change the first time. That's why he will deliver to you on Monday since he does not serve your area on Fridays.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"

Acheteur Vérifié

Published on 18/10/2018 à 12h56 following a purchase from 09/10/2018

Order compliant and record delivery in just 36 hours!!!

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Acheteur Vérifié

Published on 17/10/2018 à 12h46 following a purchase from 05/10/2018

I am satisfied with my order! I will reorder without hesitation when I need it.

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Acheteur Vérifié

Published on 14/10/2018 à 13h02 following a purchase from 05/10/2018

Great service fast delivery

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Acheteur Vérifié

Published on 13/10/2018 à 07h14 following a purchase from 02/10/2018

Very good

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Acheteur Vérifié

Published on 12/10/2018 à 15h34 following a purchase from 27/08/2018

SUPER

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Acheteur Vérifié

Published on 12/10/2018 à 14h06 following a purchase from 02/10/2018

Super very fast too bad the shipping costs are too high thank you

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Response from Packeos Published on 15/10/2018

Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"

Acheteur Vérifié

Published on 10/10/2018 à 15h16 following a purchase from 01/10/2018

Very good quality/price ratio
Speed of order execution as well as follow-up
Top staff

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Acheteur Vérifié

Published on 10/10/2018 à 11h10 following a purchase from 24/09/2018

Very fast and efficient. Box compliant with the description

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Acheteur Vérifié

Published on 09/10/2018 à 19h33 following a purchase from 27/09/2018

Very good site..always satisfied..

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Acheteur Vérifié

Published on 06/10/2018 à 12h47 following a purchase from 25/09/2018

I received mini bags ....
I would have liked larger ones.
The dimensions are not clear !!!!
They are unusable.

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Response from Packeos Published on 08/10/2018

Hello,
The dimensions are indicated on each product. Furthermore, they are explained in the product description at the top of the page: length + depth x height.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 06/10/2018 à 10h52 following a purchase from 19/09/2018

average

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Response from Packeos Published on 10/10/2018

Hello,
Thank you for specifying how we can improve our service.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices

Acheteur Vérifié

Published on 04/10/2018 à 12h50 following a purchase from 24/09/2018

Very fast shipping, the package intact, the boxes too, the piping bags are large, I am starting my small business, I will come back. Thank you

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Acheteur Vérifié

Published on 03/10/2018 à 13h24 following a purchase from 11/09/2018

Just a small delivery delay problem, really nothing serious.

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Response from Packeos Published on 05/10/2018

Hello,
Delivery times are given as an indication. Orders of less than 22kg are generally shipped between 2 and 3 days and orders of more than 22kg are shipped between 3 to 5 days.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 28/09/2018 à 07h19 following a purchase from 13/09/2018

product not delivered and billed...
forced to claim the refund that I am still waiting for

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Response from Packeos Published on 01/10/2018

Hello,
I regret that the out-of-stock product should not have been billed. That is why the refund took longer than expected. However, I processed the refund for the boxes you did not receive on September 25. It may take some time to reach you.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 26/09/2018 à 16h53 following a purchase from 14/09/2018

compliant with the description.

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Acheteur Vérifié

Published on 23/09/2018 à 15h24 following a purchase from 13/09/2018

This site has all the food packaging at very competitive prices

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Acheteur Vérifié

Published on 23/09/2018 à 13h23 following a purchase from 13/09/2018

Everything perfect and also very fast, I will order again

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Acheteur Vérifié

Published on 23/09/2018 à 13h20 following a purchase from 13/09/2018

At first, no problem. All my orders arrived on time with top-notch delivery.
But for my last 4 orders, that was no longer the case. Huge delivery problem or even no delivery due to an address that was either incomplete or nonexistent, whereas until then the delivery person had always found my street. I then contact customer service who tells me they will do what is necessary but nothing. Still no delivery or delivery to a neighbor with the package left behind a bush (it was raining that day so the goods were damaged) until the day I had to threaten. It's sad to get to that point. I add that before the threats there were several email exchanges but they went unanswered. In any case, I will not order from Packeos again. Too bad because the quality of the goods is top-notch. I would just add that DPD is really acting in bad faith.

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Response from Packeos Published on 24/09/2018

Hello Mr. Ly,
During your last deliveries, we provided all the information to our carrier DPD. We see no problem that could hinder delivery. We will escalate the information to our carrier's quality service.
Please know that we are doing everything possible to ship all our orders under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 20/09/2018 à 15h11 following a purchase from 11/09/2018

delivery times a bit long this time

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Response from Packeos Published on 21/09/2018

Hello Sandrine,
first of all, thank you for your trust.
We do our best to deliver you as quickly as possible.
We invite you to place your order before 12 PM for it to be shipped the same day.
Looking forward to serving you,
Ludovic from Packeos customer service

Acheteur Vérifié

Published on 19/09/2018 à 14h49 following a purchase from 09/09/2018

Great site where you can find a wide range of packaging and materials at very interesting prices, I recommend this site

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Acheteur Vérifié

Published on 17/09/2018 à 10h33 following a purchase from 07/09/2018

Fast reception, products meet my expectations, I recommend

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Acheteur Vérifié

Published on 15/09/2018 à 15h01 following a purchase from 06/09/2018

Simple and clear

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Acheteur Vérifié

Published on 15/09/2018 à 13h41 following a purchase from 06/09/2018

Very fast delivery, and interesting prices

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Acheteur Vérifié

Published on 14/09/2018 à 18h52 following a purchase from 03/09/2018

Serious and efficient

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Acheteur Vérifié

Published on 14/09/2018 à 14h39 following a purchase from 04/09/2018

very good site quality products

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Acheteur Vérifié

Published on 13/09/2018 à 18h26 following a purchase from 03/09/2018

Very satisfied, very fast delivery

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Acheteur Vérifié

Published on 12/09/2018 à 09h01 following a purchase from 27/08/2018

Good value for money

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Acheteur Vérifié

Published on 11/09/2018 à 16h59 following a purchase from 30/08/2018

I have never been disappointed with your products except that this time the package was in bulk and I needed it so I had to keep it.

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Response from Packeos Published on 14/09/2018

Hello,
Thank you for your feedback, we have reported the information to our carrier to avoid this kind of issue in the future.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 11/09/2018 à 15h14 following a purchase from 07/08/2018

Very good site. I recommend

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Acheteur Vérifié

Published on 11/09/2018 à 13h02 following a purchase from 30/08/2018

Meets our expectations

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Acheteur Vérifié

Published on 11/09/2018 à 07h33 following a purchase from 27/08/2018

Fast delivery

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Acheteur Vérifié

Published on 09/09/2018 à 15h31 following a purchase from 05/08/2018

Way too much time between ordering and receiving the chicken bags, had to go buy some elsewhere while waiting for my order.

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Response from Packeos Published on 14/09/2018

Hello,
The average delivery time is 3 to 5 days for orders under 22kg.
I apologize for the longer delay than usual. The carrier had delivery difficulties during the summer due to a lack of staff.
Please know that the problem has been resolved and we are doing our best to always ship our orders as quickly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 08/09/2018 à 16h58 following a purchase from 14/08/2018

well received my order but with some delay (address issue it seems)

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Acheteur Vérifié

Published on 07/09/2018 à 12h56 following a purchase from 28/08/2018

Excellent quality of service and products. Order picked up at the warehouse ready in 2 hours! the best!!

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