Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Just the point on the shipping costs which are excessive for me.
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Response from Packeos
Hello Mrs. Andries,
The shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
Please know that we do our best to offer you the fairest prices.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
It's perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Very good service with the online chat very practical for asking questions with quick responses
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
I was well informed and I received my order very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Professional and accessible site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Honestly top-notch. My order was placed on a Friday evening and I was delivered on Monday. What more could you ask for. PROFESSIONALS. Even regarding contact with the advisors, nothing to complain about!! Thank you again Packeos and see you very soon
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2017
After a small payment issue quickly resolved following a message, my order was prepared immediately. Nothing to complain about. But where it gets tricky... is finding Packeos on the street! You have to ask around (when they know)! Apparently, I was not the first in this case.
I think it would be advisable to put up a sign and everything would be perfect!
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Response from Packeos
Hello Mrs. Loos,
Thank you for your feedback, we are located at Mittlerweg street in Colmar (Alsace, 68000). It is the large white building, our stock already has a sign with our logo. Please know that we will improve this point so that in the future, you can find our warehouse without difficulties.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Quick and perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2017
The site is good but the delivery time (10 days from Sunday to Wednesday) is way too long. Mazet transports sent a text on Tuesday for the following week, but there was no delivery at the scheduled time. After a call on Tuesday evening, I was delivered the next day with a torn box in a truck where the boxes were upside down.
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Response from Packeos
Hello Mr. Etienne,
We apologize for the inconvenience caused. The average delivery time is 5 to 8 days on average through Mazet transports. We will pass the information to the carrier so that your next order can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
very fast, products meet my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Hello, I have been ordering from your site for several years and, until now, I have never been disappointed with the products I have ordered from you. This is why I remain loyal to you. I hope to see you very soon for my next order if I need it.
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Response from Packeos
Hello Mrs. Faure,
Thank you for your feedback, we will pass the information to our quality service to offer you the best possible service.
Looking forward to serving you,
Ludovic from PACKEOS customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Everything was perfect except for the cardboard discs, one was torn and punctured
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
I will remain a loyal customer, thank you for quality products at reasonable prices, and I also thank the Mazet delivery drivers for their kindness.
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Response from Packeos
Hello Mrs. Hammoumi,
Thank you for your trust. We do our best to ship your order under the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
fast delivery but shipping costs a bit expensive
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Response from Packeos
Hello Mrs. Pichon,
As you can see, our prices are low and do not allow us to reduce shipping costs.
These are calculated based on the weights shipped. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2017
The ordered products are very good. Quick handling by Packeos but ... I am not satisfied with the delivery. Paying over 20€ and being delivered to my neighbors because there was no email, no text, or phone call from the carrier to inform about the delivery!
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Response from Packeos
Hello Mrs. Graff-Najel,
To ensure that your next order is delivered to you under the best possible conditions, please provide a professional address. If you are a private individual, please let us know so that we can switch your account to private. Delivery for individuals is done through a network of relay points.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/10/2017
I had to fight with your delivery person to agree on an appointment ... he proposed a delivery window of 3 to 4 hours!! Even EDF today no longer practices such a thing.
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Response from Packeos
Hello Mr. Guemazi,
You have the option to add additional information at step 3 of your order validation so that it can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
order ready quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
ultra fast delivery: nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2017
Excellent products and prices but always always timing issues with deliveries! Sometimes over 15 days...
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Response from Packeos
Hello Mrs. Isckia,
Our carrier experienced a malfunction during the delivery of your order.
We have reported the information to their quality service.
Please know that we are doing everything possible to ensure that all orders are shipped under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Everything was Perfect !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Order properly packaged and delivered quickly. Nice quality of the ordered product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Internet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Very large selection, very satisfied with the quality/price ratio, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
compliant with the order, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
serious, fast shipping, perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2017
The delivery was catastrophic, we lost several half days waiting for the carrier and many hours on the phone with the often unreachable platform.
Moreover, when opening the pallet, many boxes were damaged due to the carrier (at the bottom of the pallet) and to Packeos during the preparation of the pallet (photos available)
Furthermore, many boxes were damaged during the unpacking of the goods, this was due to the carrier and to the placement of the boxes during palletization.
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Response from Packeos
Hello Mr. Meret,
We noticed that your delivery took place in two stages. We have forwarded your phone contact details to the carrier. Regarding the preparation of the pallet, we have reported the information to our logistics service. Please send us the photos to our address [email protected].
Please know that we will do everything possible to ensure that your next order is processed and delivered in the best possible time.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
Practical and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Always very satisfied with your services and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
satisfied with my order, however I find it a shame not to be able to reach someone directly.
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Response from Packeos
Hello,
I am available to advise you by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm. I am also available via live chat on our site or by email at [email protected].
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at PACKEOS prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2017
fast delivery and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
The delivery is super fast and the order received is compliant with the one placed, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Very satisfied, I received my order the next day
I recommend
I just regret that the shipping costs are a bit expensive
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Response from Packeos
Hello Mrs. Regnier,
We have chosen to offer you the lowest prices right away. These are the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Great site
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