Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 3 and 5 stars

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J
Jeremy T.
Rating: 5 out of 5
following a purchase from 11/06/2025
Very good merchant, I recommend
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted that you are satisfied with your experience with us. Your recommendation is greatly appreciated and motivates us to continue offering quality service. Looking forward to working with you again. Best regards, The packeos.com team
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Patricia C.
Rating: 5 out of 5
following a purchase from 13/06/2025
Very happy with my order good quality product
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Response from Packeos
Hello, We sincerely thank you for your flattering feedback! We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our reward! Best regards, The Packeos team
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Dominique M.
Rating: 5 out of 5
following a purchase from 07/06/2025
Very good
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that your experience with packeos.com has been satisfactory. Your satisfaction is our greatest reward, and we are committed to maintaining this excellent service. Best regards, The packeos.com team
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Alexandre N.
Rating: 5 out of 5
following a purchase from 04/06/2025
Fast and professional service.
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you found our service fast and professional. Your satisfaction is our priority, and your praise motivates us to continue providing a quality experience. We hope to serve you again very soon! Best regards, The Packeos team
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Louis B.
Rating: 5 out of 5
following a purchase from 02/06/2025
I have been ordering for several years and I am still just as satisfied both with the quality and the price
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Response from Packeos
Hello, We sincerely thank you for your warm feedback and your loyalty over the years! We are delighted to learn that you are satisfied with the quality of our products and our prices. Your satisfaction is our greatest reward, and we are committed to continuing to offer you the best possible service. Best regards, The packeos.com team
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jerome C.
Rating: 3 out of 5
following a purchase from 02/06/2025
Respect for shipping deadlines, and shipping too long (average between 7 and 10 days)
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Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are sorry that the delivery times were longer than announced. Your feedback is valuable and helps us to constantly adjust our services. Please know that we remain committed to optimizing our process to better serve you in the future. Best regards, The Packeos team
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STEPHANE M.
Rating: 5 out of 5
following a purchase from 03/06/2025
-
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Response from Packeos
Hello, Thank you for your positive feedback! We are delighted to see that our services met your expectations. Your satisfaction is our priority and we remain at your disposal for any other suggestions or feedback you may have in the future. Best regards, The packeos.com team
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Pascal A.
Rating: 3 out of 5
following a purchase from 25/05/2025
Average quality
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Response from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry that the quality of our products did not fully meet your expectations. Your feedback on the different products you received is valuable to us and will help us improve. We look forward to working with you again. Best regards, The packeos.com team
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Peggy E.
Rating: 5 out of 5
following a purchase from 24/05/2025
Quality products, great value for money and very fast delivery. Perfect! Thank you Packeos
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Response from Packeos
Hello, A big thank you for your flattering review! We are delighted to learn that you appreciate our items and that you enjoyed the speed of our delivery. Your satisfaction is our greatest reward! We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Thierry M.
Rating: 5 out of 5
following a purchase from 14/05/2025
Perfect in every way
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Response from Packeos
Hello, We warmly thank you for your flattering review! It is a real pleasure to know that you are completely satisfied with your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Zeina H.
Rating: 5 out of 5
following a purchase from 19/05/2025
The products are of very good quality and the shipping is super fast
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Response from Packeos
Hello, We are delighted to learn that you are satisfied with the quality of our products and the speed of delivery. Your feedback motivates us to continue offering the best possible service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Matthieu B.
Rating: 5 out of 5
following a purchase from 16/05/2025
very good value for money, fast service
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Response from Packeos
Hello, We warmly thank you for your flattering feedback! Your satisfaction is our priority, and your comments encourage us to continue improving our offer. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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CHRISTOPHE D.
Rating: 5 out of 5
following a purchase from 08/05/2025
Easy order. Fast delivery. Products as described
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Response from Packeos
Hello, Thank you very much for your feedback. We are delighted to learn that our products and services met your expectations. Your satisfaction is our priority and your comments encourage our team to continue providing quality service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18 Best regards, The packeos.com team
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Jean-Marc C.
Rating: 1 out of 5
following a purchase from 11/05/2025
the bags received do not match the dimensions indicated on the site
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Response from Packeos
Hello, We are truly sorry that the visuals and dimensions of the bags have changed with our supplier and that we were not informed. The bags in question have been removed from the site, and we will put them back as soon as we have updated the database. Furthermore, you did not respond to our last email, we were asking for the number of impacted cartons so that we could refund you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Cemile B.
Rating: 1 out of 5
following a purchase from 11/05/2025
Damaged packaging, 2/3 boxes torn, Delivery and customer service to be desired
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Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sincerely sorry to learn that your packaging was damaged during delivery and that our after-sales service did not meet your expectations. You contacted us regarding a product return, we explained the process to you and you indicated that you would return the entire order. The recovery request was made to our carrier on 19/05, did they come to collect the carton? If not, please write to us at the email address [email protected] so that we can request a collection again as soon as possible. Furthermore, we have never discussed damaged products during our exchanges. Best regards, The Packeos team.
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JEREMY D.
Rating: 5 out of 5
following a purchase from 07/05/2025
Order received quickly and affordable prices
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Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Iman H.
Rating: 5 out of 5
following a purchase from 03/05/2025
Great!
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Maïté B.
Rating: 5 out of 5
following a purchase from 03/05/2025
Great site, clear and easy to use, I love it
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. We are glad to learn that you find our site clear and easy to use. Your satisfaction is our greatest motivation. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean-Bernard G.
Rating: 5 out of 5
following a purchase from 06/05/2025
Very satisfied with this first order on your site. I recommend.
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that your first experience on packeos.com satisfies you and that you recommend us. Your praises encourage us to continue providing quality service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Association C.
Rating: 5 out of 5
following a purchase from 02/05/2025
Very good
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Marie C.
Rating: 5 out of 5
following a purchase from 29/04/2025
Simple site, delivery well done (with 1 day delay on the initially given date).
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Response from Packeos
Hello, Thank you very much for your feedback! We are delighted that you found our site simple and that your delivery was well executed. We apologize for the slight delay due to the holidays that disrupt the carriers. Your satisfaction is our priority and we look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Clara F.
Rating: 5 out of 5
following a purchase from 30/04/2025
I have ordered several times and everything went well. I once received a damaged order, they were super responsive and the problem was resolved almost immediately! I recommend without hesitation
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you have had several good experiences with us and that we were able to respond quickly to the issues you encountered. Your recommendation motivates us to continue providing quality service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Rachel R.
Rating: 3 out of 5
following a purchase from 22/04/2025
Sometimes difficult to find references, delivery much too long (fault of the carrier GLS who held the packages for 7 days but 4 working days)
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Response from Packeos
Hello, We thank you for your feedback and are sorry to learn that you encountered difficulties in finding references and that the delivery was longer than expected (due to the holidays that always disrupt the carriers). We understand how frustrating this can be and we appreciate your patience in the face of these unforeseen events. Your feedback is valuable and will help us improve our service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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ISABELLE F.
Rating: 5 out of 5
following a purchase from 26/04/2025
Site with a wide choice of cheap packaging and fast delivery
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Oliver A.
Rating: 5 out of 5
following a purchase from 25/04/2025
Everything perfect! Thank you!
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Response from Packeos
Hello and thank you very much for your flattering feedback! Your satisfaction is our priority, and your words motivate us to continue providing quality service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Ahcene C.
Rating: 5 out of 5
following a purchase from 20/04/2025
Good
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Response from Packeos
Hello, The Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here for you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Véronique S.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very serious and very fast.
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to know that you found our service serious and fast. Your satisfaction is our priority and your encouraging evaluation motivates us to continue providing quality service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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FREDERIC P.
Rating: 1 out of 5
following a purchase from 22/04/2025
Delivery literally thrown into the store in the middle of many customers, not to mention the boxes placed on the counter. We are a food business so it took two saleswomen to quickly clear and disinfect during peak service. We have a dedicated delivery area, we signaled this to the delivery person who did not want to hear anything and continued. Indeed, there was a car parked in the delivery area, it would have taken us 2 minutes to move the vehicle which was still too long for the delivery person.
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Response from Packeos
Hello, We thank you for taking the time to share your experience. We are sincerely sorry that the delivery did not respect the procedures of your business, and we understand the impact this may have had on your service. Your feedback is valuable and allows us to identify areas for improvement to optimize our deliveries in the future. We assure you that we take your remarks very seriously to ensure a better experience. We have also reported the matter to our carrier and are doing what is necessary to prevent this from happening again. Sincerely, The Packeos team.
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Corinne T.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good products. Always satisfied with my orders at Packeos.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Assa S.
Rating: 5 out of 5
following a purchase from 07/04/2025
I particularly like this site because the Customer Service is very responsive, it has super fast delivery
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Response from Packeos
Hello, We sincerely thank you for your positive feedback! We are delighted to learn that you appreciate the responsiveness of our Customer Service as well as the speed of our deliveries. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Dana C.
Rating: 5 out of 5
following a purchase from 10/04/2025
I am satisfied with my order, it is easy to find what you want on the site. The delivery is super fast. And the prices and qualities are on point.
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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CSE ARMATIS AUXERRE V.
Rating: 5 out of 5
following a purchase from 01/04/2025
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Response from Packeos
Hello, We sincerely thank you for your positive feedback. Your satisfaction is our priority and we are delighted to know that your experience has met your expectations. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Alexandre B.
Rating: 5 out of 5
following a purchase from 07/04/2025
Great choice of packaging. Fast shipping and delivery.
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Thierry D.
Rating: 5 out of 5
following a purchase from 01/04/2025
I have never been disappointed by Packeos. It is really a serious site.
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Response from Packeos
Hello, The entire Packeos team thanks you for your flattering review! We are delighted to learn that you are always satisfied with our services, and this encourages us to continue offering serious and quality service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Florence F.
Rating: 3 out of 5
following a purchase from 04/04/2025
Good: site comfort, choice, delivery speed, product conforms and ok Less good: exorbitant shipping costs for 3 tiny packages.. such a shame
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Response from Packeos
Hello, We sincerely thank you for your positive feedback regarding the comfort of our site, the richness of our choice, and the speed of delivery. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Corinne B.
Rating: 5 out of 5
following a purchase from 03/04/2025
fast and careful delivery
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Patrick R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect, very reasonable prices and quickly prepared order
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Response from Packeos
Hello, A big thank you for your positive review. We are delighted to learn that you found our prices reasonable and that you are satisfied with our delivery service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Florence A.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and careful delivery
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Romain M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Packeos offers good value for money. Perfect order.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Your satisfaction is our priority, and your praises encourage us to continue providing quality service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Stephane P.
Rating: 1 out of 5
following a purchase from 26/03/2025
Very good site. Very nice
The carrier GLS never delivered the package. After 4 attempts!!!!
The delivery people never contacted me by phone.
In the end, I never received my package
Also, the chat, the people are very nice
But they never solved my problem
They could not contact GLS and did not know why the order was never delivered
Frankly, lamentable service
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Response from Packeos
Hello Thank you for taking the time to share your experience. We are delighted that you found our site pleasant. However, we are sincerely sorry for the problems encountered with the delivery through our carrier. As you pointed out, the package was attempted to be delivered 4 days in a row without success. There must have been an issue on site that we are not aware of. We are continuing our investigation to find out what happened, and for that, your feedback on our chat is valuable. We will continue to work with our partners to improve this experience. We apologize again for the inconvenience caused and hope that the refund of your order that we processed will be an acceptable compensation. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18