Customer reviews of Packeos

I received my order yesterday, the transparent plastic boxes 94007c were very well packaged in a small closed box which was inside the shipping box with the rest. However, the square white boxes with handles had completely open packaging and the boxes were scattered in the large shipping box. The large shipping box was in perfect condition upon arrival. They were therefore sent like that! It's a bit average for food boxes!!!!!!

withdrawal established, delivery not received

Fast delivery, however, very defective cartons, mediocre packaging of boxes

I would have liked to be informed that the calendars were not assembled. Otherwise very fast and beautiful design

The site is good but should have real photos of the product as it is misleading

Despite the fact that I called to confirm the correspondence between the jar and the lid, I find that it does not hold well

The packaging of the croissant bags is not suitable, the bags arrive folded, crumpled

Top-notch and very fast. I highly recommend

Hello, Thank you for your feedback on your experience with us. We are delighted that you are satisfied not only with our products but also with the exchanges you had with our sales service. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello
For the order, nothing to say. The shipping costs are a bit expensive.

I ordered 10 packs of attached bags and only received one.

Going to pick up my package at a relay point when I paid for home delivery deeply annoys me and it is systematic with this delivery company... too bad

No stock, so impossible to make the shipping costs worthwhile with a single box (no free shipping anyway!). When contacting them, they respond that they do not wish to have more in stock (1 box) so we are forced to order one box at a time with a restocking delay of 1 MONTH??! and to pay 14 euros in shipping costs each time... NO EFFORT on their part while we want to place a larger order... unable to meet our needs, unresponsive, uncooperative, NOT PROFESSIONAL for the "#1 Food Packaging on the Web".

The products offered really suit me, unfortunately the shipping costs are exorbitant, which makes me hesitate with each new order I want to place.

Shipping costs represent about 20% of the order and are added to the tax-exempt amount and also "benefit" from VAT. It's excessive! Too bad, because there are many choices and good products with very fast delivery.

Package arrived in two parts without warning. Damaged box and crushed inside box. Open and spilled gold disc in the box and 5 missing.
Very disappointed for some time now.

If I could, I would give you no stars, because before placing my order I contacted you via chat to ask if the square pastry boxes were falling face down. You answered yes, except that upon receiving my order I find that this is not the case. So for future customers, beware of what the so-called "advisors" tell you.

We should be able to keep a template list on your site so we don't have to reorder each product one by one? It's very long!!!
And I can't add items to favorites.

It is unacceptable for a packaging company to send a product with dimensions (6.5x20x7) in a box of (24.5x24.5x31.5)! That's a volume about 22 times larger than necessary!!! But that's not the worst! Weight of the ordered product: 192 grams. Weight of the received box: 1065 grams, including 816 grams of hyper dense filler!!! And who paid the shipping cost for such a heavy package?? €7.79 for shipping against €5.96 for the cost of the product. The war in Ukraine is a convenient excuse, and we are willing to be taken advantage of within reason, but this is pure and simple fraud! If the product had been packaged in a smaller box (a company that makes packaging must have that in stock...) and with little or no filler (plastic pouches are not a fragile product!) the shipping costs would not be so high!
We don't even talk about the waste of materials and even less about ecology!!!!
I have nothing to say about the product itself, it meets my expectations and is of good quality. However, I will go elsewhere next time because the shipping conditions are deplorable.
Too bad for this company that loses a customer it had just won. I package nearly 4000 soaps a year and could have greatly consumed from them. Everyone has their choices, mine will now be elsewhere!

Quality products and fast delivery, however my package arrived at the relay point completely open and the box was ripped. Fortunately, nothing was missing but for the price of delivery, not serious ...

Competitive prices but excessive shipping costs

Very very bad packaging. Item bent. Given the price I paid.... Delivery overpriced...
Strongly discouraged

Hello, during the last delivery 50% of the grouping bags are not sealed at the ends. Same for the sliced bread bags

Good products but shipping costs are overpriced... in these times, it's hard to understand such rates!

Does not meet the delivery deadlines set before Christmas, it is true that boxes for logs after Christmas are very useful, in short, very disappointed

You shouldn't be in a hurry, it's been a week since I ordered an item and the order is still being prepared.

Navigation on the site is not very practical. Too many proposed products are unavailable.

Products at interesting prices and delivery went smoothly. However, one of the products I ordered was no longer available and I was only informed of this once my order was validated and paid. Packeos will refund me (normally) but I would have liked to know that this product was missing BEFORE ordering (because maybe I wouldn't have ordered from them then).

The product is of good quality but the transport remains to be seen, torn box and torn plastic protection bag. Too bad.

The carrier showed up in front of my building without ringing the doorbell knowing that my husband was waiting for him. He claimed to have rung but did not do so.
I find that unacceptable knowing that I pay for the transport.
Please escalate this incident to GLS.
I am waiting for my package hoping it is not damaged.
Best regards
Mrs. MAKHOUF

this delivery was all in bulk, the boxes were shattered and the delivery was scheduled on the store's closing day so the packages were delayed and ended up damaged (sic the delivery person)

The order was delivered in two parts. The second delivery was made to a nearby store without notifying me!

DISAPPOINTED WITH THIS ORDER BECAUSE THE BAG IS SEALED IN THE MIDDLE AND NOT ON THE SIDE. SO AESTHETICALLY IT IS NOT NICE

The website, prices, and customer service are impeccable. Unfortunately, the delivery is catastrophic, our products were delivered in the middle of the street, not even on the sidewalk, really on the street. It's a shame that everything else is ruined by the delivery.

Many products have been out of stock for several months. Updating the stock would be a big plus to avoid unpleasant surprises at delivery.

Hello, unlike my first order where everything arrived intact, my second order arrived with a torn box. Two packs of discs, the packaging was torn and I found the discs loose in the box (torn at the bottom). It's a shame.

Just one small detail, I find the delivery fees a bit expensive.

The rating for the carrier: crushed and opened package!!!!!!

1) the delivery person did not ring the bell and stuffed the box into the mailbox, it got damaged.
2) the lids do not fit the jars
I will not order from this site again

The package was very damaged!!!!