Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2, 4 and 5 stars

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A
armin S.
Rating: 5 out of 5
following a purchase from 06/04/2026
Perfect product and delivery, delivery issue perfectly handled by your customer service
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Response from Packeos
Hello Armin,

Thank you very much for your feedback and for your 5/5 rating.

We are delighted to learn that the product satisfied you and that our customer service was able to effectively manage the issue encountered during delivery. Your message is greatly appreciated by our entire team.

We look forward to assisting you again with your future orders.

Best regards,
The Packeos team
F
FREDERIC P.
Rating: 5 out of 5
following a purchase from 17/04/2026
Perfect
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Response from Packeos
Hello Frédéric,

Thank you very much for your feedback and for your trust.

We are delighted to learn that your experience with Packeos fully met your expectations. Your satisfaction is essential to us, and your opinion makes us very happy.

We look forward to assisting you again soon.
M
MARC H.
Rating: 5 out of 5
following a purchase from 16/04/2026
Great value for money
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Response from Packeos
Hello Marc,

Thank you very much for your feedback. We are pleased to see that our products and prices meet your satisfaction.

See you very soon on Packeos.
P
philippe M.
Rating: 5 out of 5
following a purchase from 17/04/2026
Perfect nothing to say
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Response from Packeos
Hello Philippe,

Thank you for your message and for your note. We are happy to know that everything went perfectly well.

Looking forward to seeing you soon on Packeos.

Best regards,
The Packeos team
T
thierry C.
Rating: 5 out of 5
following a purchase from 16/04/2026
Perfect, thank you
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Response from Packeos
Hello Thierry,

Thank you for your feedback, and glad that everything suits you.

Looking forward to seeing you again soon on Packeos.
O
Olivier B.
Rating: 5 out of 5
following a purchase from 15/04/2026
Very good
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Response from Packeos
Hello Olivier,

Thank you for your feedback. We are delighted to know that your experience on Packeos has satisfied you.

Looking forward to seeing you again soon on our site.
F
Florian C.
Rating: 5 out of 5
following a purchase from 15/04/2026
Always satisfied with the products, but regular stock shortages on the boxes 10*10*8 and 14*14*8. Good reception.
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Response from Packeos
Hello Florian,

Thank you very much for your feedback and your rating.

We are delighted that you are always satisfied with our products.

We take your comment regarding the regular stock shortages on the boxes 10x10x8 and 14x4x8 into account. We are doing our best to limit these unavailability issues and are working with our suppliers to improve the availability of these references.

Looking forward to seeing you again on Packeos.
M
Mickael R.
Rating: 5 out of 5
following a purchase from 13/04/2026
Very satisfied with their responsiveness and the speed of order processing
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Response from Packeos
Hello Mickael,

Thank you very much for your feedback and your rating.

We are delighted that you are satisfied with our responsiveness and the speed of processing your orders.

Looking forward to seeing you again on Packeos.
C
claire R.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very good value for money. Fast shipping
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Response from Packeos
Hello Claire,

Thank you very much for your feedback!

We are delighted that your order has met your satisfaction, both in terms of quality/price and the speed of shipping.

Looking forward to seeing you again on Packeos.
S
Sébastien O.
Rating: 5 out of 5
following a purchase from 14/04/2026
-
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B
Bruno R.
Rating: 5 out of 5
following a purchase from 13/04/2026
Competitive prices, very good quality, fast delivery. I recommend
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Response from Packeos
Hello Bruno,

Thank you very much for your feedback on your experience with Packeos.

We are delighted to know that our prices, the quality of our products, and the delivery have satisfied you. Your recommendation makes us very happy and encourages us to continue in this direction.

We look forward to seeing you for your next order.

The Packeos team
L
laurent V.
Rating: 5 out of 5
following a purchase from 09/04/2026
fast and error-free! expected quality.
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Response from Packeos
Mr. Laurent,

Thank you very much for your positive feedback on Packeos.

We are pleased to learn that your experience has met your expectations, particularly in terms of speed and reliability. Your satisfaction is important to us, and we are doing everything we can to maintain this level of service.

We look forward to assisting you again soon.

The Packeos team
S
sebastien P.
Rating: 2 out of 5
following a purchase from 09/04/2026
Shipping costs too expensive!
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Response from Packeos
Hello Sébastien,

Thank you for taking the time to share your opinion.

We understand that shipping costs are an important point in your purchasing experience.

We choose to offer our products at the fairest possible price. Shipping costs are therefore charged separately and remain visible at the time of the order. They are calculated based on the weight of the order as well as the delivery location.

Best regards,
The Packeos team
N
Nizard H.
Rating: 5 out of 5
following a purchase from 10/04/2026
Great, I recommend
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Response from Packeos
Hello Mr. Nizard,

Thank you for your feedback and for your recommendation. We are pleased to know that your experience with Packeos has been satisfactory. Your message is greatly appreciated by our team.

Best regards.
P
Philippe D.
Rating: 5 out of 5
following a purchase from 09/04/2026
package delivered on time, no particular problem
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Response from Packeos
Hello Philippe,

Thank you very much for your positive feedback and for taking the time to share your experience with Packeos. We are delighted to hear that your package was delivered on time and that everything went well. Your satisfaction is our priority!

Best regards,
The Packeos team
Y
Yann B.
Rating: 2 out of 5
following a purchase from 08/04/2026
Order delivered in two parts, no communication
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Response from Packeos
Hello Yann,

Thank you for your feedback. We are sorry to hear that your order was not delivered as planned.

Sometimes packages can be separated during handling by the carrier.

Your comment on communication is very important to us and we are constantly working to improve it. Please feel free to contact us with any questions, we will be happy to help.

Best regards,
The Packeos team.
A
Ali A.
Rating: 5 out of 5
following a purchase from 30/03/2026
Reactivity. Speed of delivery.
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Response from Packeos
Thank you very much for your feedback. We are happy to see that our reactivity and the speed of delivery have met your expectations. Your message is very pleasing to our team. Best regards. The Packeos team
E
EVELYNE D.
Rating: 5 out of 5
following a purchase from 24/03/2026
Order shipped quickly and meeting my expectations!
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Response from Packeos
Hello, Thank you very much for your feedback. We are delighted to learn that your order was shipped quickly and that it meets your expectations. Thank you again for your trust. Best regards, The Packeos team
N
Nadia C.
Rating: 5 out of 5
following a purchase from 24/03/2026
Perfect as always and the staff is great as always! Awesome thank you
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Response from Packeos
Hello, A big thank you for your very positive feedback. We are delighted to know that you are satisfied with our products and our service, and your message will be passed on to the entire team with pleasure. Thank you again for your trust and see you very soon at Packeos. Best regards, The Packeos team
B
Bernard C.
Rating: 4 out of 5
following a purchase from 17/03/2026
good
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Response from Packeos
Hello, Thank you for your feedback. We are delighted to know that your experience with Packeos has satisfied you. We look forward to seeing you again soon on our site. The Packeos team
C
Claude L.
Rating: 5 out of 5
following a purchase from 24/03/2026
very good
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Response from Packeos
Hello, Thank you very much for your feedback. We are delighted to know that you are satisfied with your experience with Packeos. We look forward to seeing you again soon on our site. Best regards. The Packeos team
V
Vincent P.
Rating: 5 out of 5
following a purchase from 23/03/2026
quick order and in accordance with the description
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Response from Packeos
Hello, Thank you very much for your positive feedback. We are delighted to learn that your order arrived quickly and that it matched its description. Your satisfaction is very important to us, and we thank you for taking the time to share your experience. See you soon on Packeos.
J
julien P.
Rating: 5 out of 5
following a purchase from 20/03/2026
fast delivery
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Response from Packeos
Thank you for your positive feedback! We are delighted to learn that your delivery went well and that it was fast. Your satisfaction is essential to us, and your message encourages us to continue in this direction. See you soon on Packeos.
M
Marie M.
Rating: 5 out of 5
following a purchase from 17/03/2026
Perfect!!!
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Response from Packeos
Hello, Thank you so much for your enthusiastic review! We are delighted to know that you had a perfect experience with us. Your satisfaction is our priority, and your feedback encourages us to continue providing the best possible service. Best regards. The Packeos team
I
Isabelle V.
Rating: 4 out of 5
following a purchase from 09/03/2026
Good material for the price
Delivery time a bit slow due to a carrier error
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Response from Packeos
Hello, Thank you very much for your feedback! We are glad that you find our material of good quality at the right price. We apologize for the longer than expected delivery time, and we take note of your comment regarding the carrier. Please do not hesitate to contact us for any questions or assistance. Best regards. The Packeos team
D
Denis L.
Rating: 5 out of 5
following a purchase from 09/03/2026
Very pleasant site ergonomics
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Response from Packeos
Hello, Thank you very much for your feedback. We are delighted to learn that you appreciated the ergonomics of our site. We place great importance on the browsing experience, and your message encourages us to continue in this direction. We look forward to seeing you soon on packeos.com. Best regards. The Packeos team
A
ATTAR CHAIBI M.
Rating: 5 out of 5
following a purchase from 12/03/2026
Super fast delivery
Good quality
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Response from Packeos
Hello, Thank you very much for your positive feedback. We are delighted that you appreciated the speed of delivery as well as the quality of our products. Your satisfaction is essential to us, and your comments encourage us to continue in this direction. Thank you again for your trust and we look forward to seeing you again soon on our site. Best regards, The Packeos team
P
PHILIPPE C.
Rating: 5 out of 5
following a purchase from 12/03/2026
TOP.
Speed, reactivity, customer service attentive
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Response from Packeos
Hello, Thank you very much for your positive feedback. We are delighted to know that you appreciated our speed, our reactivity, and the quality of our customer service. We indeed make a special effort to remain attentive to our customers and respond to their needs as best as possible, so your message is very pleasing to us. Thank you again for your trust, and see you very soon. Best regards, The Packeos team
F
FREDERIC C.
Rating: 5 out of 5
following a purchase from 09/03/2026
Express delivery. Thank you for your reactivity.
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Response from Packeos
Hello, Thank you very much for your positive feedback. We are delighted to know that your order has met your satisfaction. Your message is greatly appreciated by the entire team. We look forward to serving you again. Best regards, The Packeos team
S
SOPHIE G.
Rating: 5 out of 5
following a purchase from 24/02/2026
Easy navigation, clear information.
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Response from Packeos
Hello, Thank you very much for your positive feedback. We are pleased that you found the navigation on our site simple and the information clear. It is a real pleasure to know that your experience was smooth and enjoyable. Thank you again for your trust. Best regards, The Packeos team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 07/03/2026
Very good
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Response from Packeos
Hello, Thank you very much for your very positive feedback. We are delighted to know that your experience with Packeos has met your satisfaction. Your opinion makes us very happy and encourages us to continue in this direction. We look forward to assisting you again soon. Best regards, The Packeos team
B
Benjamin D.
Rating: 5 out of 5
following a purchase from 05/03/2026
Fast delivery, careful packaging, and satisfactory price
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Patrick B.
Rating: 1 out of 5
following a purchase from 04/03/2026
I still haven't received my order after three canceled deliveries.??
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Response from Packeos
Hello, We are sincerely sorry to learn that you have not received your order despite several delivery attempts. According to the carrier's tracking, a new delivery is scheduled for today (16/03). We will monitor this closely to ensure its proper receipt. If the delivery does not succeed, we will immediately proceed with a new shipment. In any case, we will also proceed with the refund of the shipping costs related to this order. If needed, you can of course contact us directly at the following address: [email protected] Best regards, The Packeos team
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 05/03/2026
Very fast order, thank you
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Response from Packeos
Hello, Thank you very much for your feedback! We are delighted that the speed of preparation of your order has satisfied you. We look forward to seeing you again soon on packeos.com. Best regards. The Packeos team
I
ISABELLE F.
Rating: 5 out of 5
following a purchase from 26/02/2026
Good product just not transparent enough as I wanted to use it as wrapping paper, but it will still be useful for something else
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Response from Packeos
Hello, Thank you very much for your feedback and for your positive rating! We are glad that you liked our product, even if it did not meet all your expectations regarding transparency. Please feel free to share your ideas on its use, we would love to hear how you plan to use it otherwise! Best regards. The Packeos team
S
Svenja B.
Rating: 5 out of 5
following a purchase from 03/03/2026
My order was ready super quickly! I was able to pick it up the same day. Impeccable service, I recommend.
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Response from Packeos
Hello, Thank you so much for your positive feedback! We are delighted to learn that you were able to pick up your order quickly and that our service met your expectations. Your comment encourages us to continue improving our service. Best regards. The Packeos team
H
Henri L.
Rating: 5 out of 5
following a purchase from 23/02/2026
Very good
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Response from Packeos
Hello, We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with our services. Your satisfaction is our priority and we hope to see you again soon on packeos.com. Best regards. The Packeos team
D
Delphine B.
Rating: 2 out of 5
following a purchase from 23/02/2026
Small problem with the 125g boxes, the glue does not hold! I have to tape them! Otherwise perfect
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Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sorry to learn that you encountered a problem with the glue on our boxes. Could you please send us an email with photos of the problem to the following address: [email protected]. We will look into compensating you. Please feel free to contact us if you have any other comments or needs. Best regards. The Packeos team
E
Eric J.
Rating: 5 out of 5
following a purchase from 23/02/2026
Fast serious professionals
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Response from Packeos
Hello, We sincerely thank you for your positive feedback! It is a pleasure to know that you appreciated our speed and seriousness. Your satisfaction is our priority, and your feedback motivates us to continue providing quality service. Best regards. The packeos team
S
Stephanie M.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very good, order with complete simplicity, nothing to complain about.
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted to learn that your ordering experience was simple and satisfactory. Please feel free to reach out to us if you have any questions or future needs. Best regards. The packeos team