Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
I received my order completely open regarding the gold discs. They were scattered everywhere in the box. Very disappointed. I have always been well served...
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Response from Packeos
Hello,
Could you send me one or two photos of the received product? Here is my email address: [email protected]. We try to pack fragile products as best as we can, but unfortunately, the bags may sometimes open.
We can arrange for a replacement.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2021
Second order no surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Fast delivery, well-protected package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Perfume
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2021
Not solid at all.
I regret my purchase
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Response from Packeos
Hello,
The white pastry boxes meet market standards. We have not received any other negative feedback regarding this product. Could it be possible that you received a damaged batch?
Looking forward to serving you,
Ludovic from Packeos
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Choice, price, and speed. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Fast and good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
PRACTICAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Nothing to report, the pallet was very well packaged. Too bad for the POP range which is going to be discontinued. The range that replaces it seems too cluttered and not nice for our clientele.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2021
my order was supposed to arrive thursday, confirmed by you directly. When it hadn’t even arrived Friday, I tried to call but no answer, answering machine. Let’s hope it arrives next week
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Response from Packeos
Hello,
I will follow your order and try to understand why the transporter didn't deliver already. I'll come back to you asap.
Best regards,
Ludovic From Packeos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
Very good site, new products are regularly available. Shipping costs are a bit high.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/04/2021
order not compliant and no response to 2 emails sent; very disappointed with this 2nd order from the site while the 1st had been very satisfactory and especially no response to the emails sent to customer service
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Response from Packeos
Hello,
we have just become aware of your email dated May 13 (yesterday at 6:43 PM).
However, we did not receive your 2 previous emails, not even in the spam folder.
For your information, our follow-up email is as follows: [email protected]
Can you give us the reference of the product you received?
Thank you for your trust,
Sébastien from Packeos customer service
Tel: 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
I just received an order on Monday, May 10 and the state of the delivery is deplorable, I took photos because at the price of your delivery service we can expect the best and there I have several damaged products.
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Response from Packeos
Hello,
thank you for taking the time to write this review, we will pass the information to the quality service of our transporter. Did you file a complaint on the transporter's slip?
For the follow-up of the file, I invite you to send us the photos of the box and the damaged products.
Thank you for your trust,
Laurent from Packeos customer service
Tel: 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Good follow-up, quality customer service.
Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Even though the website was down for a few hours, everything went very well. The handling and delivery were quick
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
real-time order tracking would be a plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
in line with my expectations, fast delivery, I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2021
The quality is declining regarding the deliveries of our orders.
Indeed, there are missing products that have been validated but are not present at delivery!
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Response from Packeos
Hello,
thank you for taking the time to leave a review.
Is this regarding your order from April?
For follow-up, I invite you to send us more information at our email address: [email protected]
Thank you for your trust
Sébastien from the packeos customer service
Phone: 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery, correct price, and on the phone, great welcome and attentive to the customer.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/04/2021
I received half of my order with a manufacturing defect. All the boxes were poorly glued, so I had to unstick everything and use tape that doesn't look very nice
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Response from Packeos
Hello,
thank you for taking the time to leave a review.
This is the first time we have received negative feedback on this product, it is surely a batch issue.
For the follow-up of the case, do you have any photos to send us at our address: [email protected]
Thank you for your trust,
Sébastien from customer service.
Tel: 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Always happy with my orders placed with them. Speed, responsiveness of their service. And of course, always quality products. I recommend and will recommend again with them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good price
very fast delivery, almost EXPRESS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
This was the third order and I find the site clear (the information I was looking for was there) and easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Very happy with my order.
Received very quickly!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Clear site... With a good range of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Pretty box, very interesting price, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
supplies arrived in a very good time and products good quality/price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast delivery, very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
In line with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Good site, I recommend without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
very good shop. We had a problem with the carrier and packeos was great
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