Customer reviews of Packeos

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/05/2021 à 17h00 following a purchase from 19/05/2021

Fast delivery, well-protected package

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/05/2021 à 10h07 following a purchase from 17/05/2021

Perfume

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/05/2021 à 14h17 following a purchase from 13/05/2021

Not solid at all.
I regret my purchase

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Response from Packeos Published on 27/05/2021

Hello,
The white pastry boxes meet market standards. We have not received any other negative feedback regarding this product. Could it be possible that you received a damaged batch?
Looking forward to serving you,
Ludovic from Packeos
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/05/2021 à 11h42 following a purchase from 14/05/2021

Good product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/05/2021 à 16h23 following a purchase from 16/05/2021

Nothing to report.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/05/2021 à 14h49 following a purchase from 16/05/2021

Choice, price, and speed. What more could you ask for?

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/05/2021 à 14h07 following a purchase from 17/05/2021

Fast and good value for money

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/05/2021 à 21h24 following a purchase from 11/05/2021

PRACTICAL

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/05/2021 à 17h34 following a purchase from 08/05/2021

Nothing to report, the pallet was very well packaged. Too bad for the POP range which is going to be discontinued. The range that replaces it seems too cluttered and not nice for our clientele.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 15/05/2021 à 14h51 following a purchase from 05/05/2021

my order was supposed to arrive thursday, confirmed by you directly. When it hadn’t even arrived Friday, I tried to call but no answer, answering machine. Let’s hope it arrives next week

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Response from Packeos Published on 17/05/2021

Hello,
I will follow your order and try to understand why the transporter didn't deliver already. I'll come back to you asap.
Best regards,
Ludovic From Packeos.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/05/2021 à 15h37 following a purchase from 05/05/2021

Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/05/2021 à 13h59 following a purchase from 05/05/2021

Very good!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/05/2021 à 13h18 following a purchase from 04/05/2021

great

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/05/2021 à 06h48 following a purchase from 01/05/2021

Very good site, new products are regularly available. Shipping costs are a bit high.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/05/2021 à 18h17 following a purchase from 26/04/2021

order not compliant and no response to 2 emails sent; very disappointed with this 2nd order from the site while the 1st had been very satisfactory and especially no response to the emails sent to customer service

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Response from Packeos Published on 14/05/2021

Hello,
we have just become aware of your email dated May 13 (yesterday at 6:43 PM).
However, we did not receive your 2 previous emails, not even in the spam folder.
For your information, our follow-up email is as follows: [email protected]
Can you give us the reference of the product you received?
Thank you for your trust,
Sébastien from Packeos customer service
Tel: 03 89 23 43 18

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2021 à 20h59 following a purchase from 19/04/2021

I just received an order on Monday, May 10 and the state of the delivery is deplorable, I took photos because at the price of your delivery service we can expect the best and there I have several damaged products.

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Response from Packeos Published on 14/05/2021

Hello,
thank you for taking the time to write this review, we will pass the information to the quality service of our transporter. Did you file a complaint on the transporter's slip?
For the follow-up of the file, I invite you to send us the photos of the box and the damaged products.
Thank you for your trust,
Laurent from Packeos customer service
Tel: 03 89 23 43 18

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/05/2021 à 22h39 following a purchase from 29/04/2021

Good follow-up, quality customer service.
Good products.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/05/2021 à 19h44 following a purchase from 27/04/2021

Even though the website was down for a few hours, everything went very well. The handling and delivery were quick

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/05/2021 à 14h57 following a purchase from 28/04/2021

real-time order tracking would be a plus.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/05/2021 à 15h49 following a purchase from 27/04/2021

Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/05/2021 à 13h34 following a purchase from 20/04/2021

Fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/05/2021 à 07h32 following a purchase from 20/04/2021

in line with my expectations, fast delivery, I recommend

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/05/2021 à 07h20 following a purchase from 24/04/2021

The quality is declining regarding the deliveries of our orders.
Indeed, there are missing products that have been validated but are not present at delivery!

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Response from Packeos Published on 14/05/2021

Hello,
thank you for taking the time to leave a review.
Is this regarding your order from April?
For follow-up, I invite you to send us more information at our email address: [email protected]
Thank you for your trust
Sébastien from the packeos customer service
Phone: 03 89 23 43 18

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/05/2021 à 18h45 following a purchase from 26/04/2021

Fast delivery, correct price, and on the phone, great welcome and attentive to the customer.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 04/05/2021 à 16h53 following a purchase from 23/04/2021

I received half of my order with a manufacturing defect. All the boxes were poorly glued, so I had to unstick everything and use tape that doesn't look very nice

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Response from Packeos Published on 14/05/2021

Hello,
thank you for taking the time to leave a review.
This is the first time we have received negative feedback on this product, it is surely a batch issue.
For the follow-up of the case, do you have any photos to send us at our address: [email protected]
Thank you for your trust,
Sébastien from customer service.
Tel: 03 89 23 43 18

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/05/2021 à 01h55 following a purchase from 19/04/2021

Always happy with my orders placed with them. Speed, responsiveness of their service. And of course, always quality products. I recommend and will recommend again with them.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2021 à 18h46 following a purchase from 22/04/2021

Very good price
very fast delivery, almost EXPRESS

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/05/2021 à 14h39 following a purchase from 22/04/2021

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/04/2021 à 16h49 following a purchase from 21/04/2021

This was the third order and I find the site clear (the information I was looking for was there) and easy to navigate.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2021 à 17h02 following a purchase from 18/04/2021

Very happy with my order.
Received very quickly!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/04/2021 à 16h39 following a purchase from 17/04/2021

Clear site... With a good range of products

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/04/2021 à 15h44 following a purchase from 13/03/2021

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/04/2021 à 06h18 following a purchase from 07/04/2021

Pretty box, very interesting price, fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/04/2021 à 12h23 following a purchase from 12/04/2021

supplies arrived in a very good time and products good quality/price ratio

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 14h44 following a purchase from 11/04/2021

Fast delivery, very good quality products

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/04/2021 à 14h25 following a purchase from 11/04/2021

In line with the order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 18/04/2021 à 09h47 following a purchase from 08/04/2021

Good site, I recommend without any problem.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/04/2021 à 15h21 following a purchase from 23/03/2021

very good shop. We had a problem with the carrier and packeos was great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/04/2021 à 17h35 following a purchase from 05/04/2021

Delivered in 1 week, I am very happy with my order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/04/2021 à 22h12 following a purchase from 05/04/2021

Fast delivery, top quality products at a low price. I recommend this site, take a look.

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