Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
The site is great, it's just that if you don't change the quality of products every time
Translated reviews
Response from Packeos
Hello,
Thank you for your feedback, we do our best to always offer you the best possible products, however, we sometimes have to change suppliers for certain products.
We look forward to serving you
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Very pleasant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
just the box was torn, but no damage inside
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
good
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/03/2019
Bad delivery service, the delivery person leaves the pallet in the street, asks for extra fees for delivery to the store
Translated reviews
Response from Packeos
Hello Mrs. Fang J.
We will forward the information to our quality service in order to improve our delivery service.
Please know that we will do everything possible for your next order to arrive in the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
First delivery in less than 72h top, second 10 days order before 3pm)... given the shipping costs it's average...
Nothing to complain about the rest, however, good site!
Translated reviews
Response from Packeos
Hello,
We have recently changed carriers. The delay regarding your order is due to some computer issues. It has since been resolved.
Please know that we will do our best for your next order to arrive in the best time possible!
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
A well-organized site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
Good site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2019
very good but a bit complicated to order
Translated reviews
Response from Packeos
Hello Olivier G,
Can you tell me what difficulties you encountered when ordering on our site? Please know that I am available to assist you by phone, via live chat, or by email.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Shipping costs a bit high
Translated reviews
Response from Packeos
Hello Frederic T,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce shipping costs. These are calculated based on the weights shipped. They are directly the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
serious and the staff always attentive.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
the site is good but the '' validation'' is not very functional when it comes to delivery it's very chaotic ....
Translated reviews
Response from Packeos
Hello Olivier M.
Can you tell me what problems you encountered during your order?
Please know that we do our best to improve our customers' experience on our site, whether it's regarding order validation or delivery.
Here is our email address: [email protected]
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Good, except for the shipping costs being too high!!!
Translated reviews
Response from Packeos
Hello Damien C.
As you can see, our prices are low and do not allow us to reduce shipping costs. Please note that these are directly the rates from our carriers and we do our best to offer you the most competitive prices possible on our site.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
I received everything quite quickly, satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
interesting product prices; shipping cost a bit excessive.
Translated reviews
Response from Packeos
Hello Mr. Henry,
We have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
very responsive, perfect packaging
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
compliant
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
Fast delivery, however, another means of transport should be made available for small packages! That's why I give 4 stars
Translated reviews
Response from Packeos
Hello Tracy N,
We offer three different modes of transport on our site, namely delivery to a relay point for individuals, which is the most practical and fastest mode for small orders, or delivery by DPD or MAZET for professionals with a shop or store.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
good site with good products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
When placing an order, we do not have the possible date for pickup on site.
Having never been on site, I had difficulties finding the location (no sign) for package pickup. It would be easier to say that you are a subsidiary of Schneider and that the depot is located next door. Very satisfied with the quality-price ratio of the products.
Translated reviews
Response from Packeos
Hello,
When you choose to pick up your order directly from our warehouse in Colmar, we specify that the average pickup time is 24 hours. Once your order is ready, you will receive an automatic email indicating our hours, namely 8 am to 12 pm and from 1 pm to 4 pm from Monday to Friday.
When you are on Mittlerweg street, you can normally see our orange sign "Packeos" located above the door of our warehouse.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Order processed quickly and shipped on time.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
good overall service - site to recommend
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/11/2018
There are fewer and fewer products in stock, before we ordered everything now we had to turn to other suppliers especially for store packaging and it's a shame because your boxes are super practical
Translated reviews
Response from Packeos
Hello Thibault C.
We are currently studying the feasibility to offer you other boxes as well as other products. We are always listening to our customers. What types of products (boxes, or others) would you like to see on the site?
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
FAST...Quality price top
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Everything is fine!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
A good site, you can easily find the products, the search bar is great.
There should be offers or promotions for good customers, too bad.
Translated reviews
Response from Packeos
Hello Nassim M,
We have decided on our site to offer you the lowest prices right away. The prices you see on Packeos are the best possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
My only regret is the shipping costs which are really too high.
Translated reviews
Response from Packeos
Hello Denis D.
We have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce the shipping costs. These are directly the rates of our carriers.
Best regards,
Ludovic from Packeos customer service,
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
Not very easy to find the product you are looking for but still good
Translated reviews
Response from Packeos
Hello,
We offer our products on our site among 3 main categories: bakery packaging, snacking packaging, and butcher packaging. You can navigate our site according to your needs, whether you are a professional or an individual.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Hello, very good site in line with my expectations, delivery within the expected time, too bad the shipping costs are not taken into account from the start
Translated reviews
Response from Packeos
Hello Denis C,
We have chosen to offer you directly the lowest possible prices for our products. The shipping costs are indicated when you click on your cart. You must first provide a delivery address so that our software can calculate the shipping costs based on the weight of the cart and your department.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/10/2018
Problem with every order, there are missing products that we have paid for but which are refunded 15 days later without adding the shipping costs pro rata of the missing products. UNACCEPTABLE
Translated reviews
Response from Packeos
Hello,
The out-of-stock products that are indicated as missing during the preparation of the order are refunded on Friday.
Regarding shipping costs, we refund them when the out-of-stock products cause you to change weight categories.
Rest assured that we will do our utmost to ensure that your next order reaches you in the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Fast delivery
Shipping costs a bit high
Translated reviews
Response from Packeos
Hello Antoine L,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Delivered quickly. Satisfactory products.
What a shame to be limited to 15kg per delivery as a private individual.
Translated reviews
Response from Packeos
Hello,
Delivery for individuals is done through our network of relay points. The limit of 18kg is present on our site to prevent relay points from refusing packages upon delivery.
If you have the possibility to have it delivered to a professional you know, I can change the status of your Packeos account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2018
There was a problem during delivery: no one called me and I still haven't received my package
Translated reviews
Response from Packeos
Hello,
The carrier did not take into account the name change the first time. That's why he will deliver to you on Monday since he does not serve your area on Fridays.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
Item compliant with the description only downside the price of shipping and for individuals impossible to order items over 18 kilos
Translated reviews
Response from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because relay points refuse packages that are too bulky or too heavy. The 18kg limit is there to avoid this kind of issue.
If you have the possibility to have it delivered to a professional you know, I can change the status of your account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2018
PACKEOS very good, but delivery times too long
Translated reviews
Response from Packeos
Hello,
Your order was placed on October 26, it was delivered to you two days later knowing that you are located about 900km from our warehouse. We cannot be faster.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
We use cookies for audience measurement and improving user experience.
English 