Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
I received mini bags ....
I would have liked larger ones.
The dimensions are not clear !!!!
They are unusable.
Translated reviews
Response from Packeos
Hello,
The dimensions are indicated on each product. Furthermore, they are explained in the product description at the top of the page: length + depth x height.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2018
average
Translated reviews
Response from Packeos
Hello,
Thank you for specifying how we can improve our service.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Good service, too bad it is so difficult, if not impossible, to reach a Packeos representative by phone.
Translated reviews
Response from Packeos
Hello Ms. Gel,
I am available by phone at 0892 350 005 (0.40€/min + call cost) or via live chat on our site from Monday to Friday from 8:30 am to 12 pm and from 1 pm to 4:30 pm.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2018
product not delivered and billed...
forced to claim the refund that I am still waiting for
Translated reviews
Response from Packeos
Hello,
I regret that the out-of-stock product should not have been billed. That is why the refund took longer than expected. However, I processed the refund for the boxes you did not receive on September 25. It may take some time to reach you.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2018
At first, no problem. All my orders arrived on time with top-notch delivery.
But for my last 4 orders, that was no longer the case. Huge delivery problem or even no delivery due to an address that was either incomplete or nonexistent, whereas until then the delivery person had always found my street. I then contact customer service who tells me they will do what is necessary but nothing. Still no delivery or delivery to a neighbor with the package left behind a bush (it was raining that day so the goods were damaged) until the day I had to threaten. It's sad to get to that point. I add that before the threats there were several email exchanges but they went unanswered. In any case, I will not order from Packeos again. Too bad because the quality of the goods is top-notch. I would just add that DPD is really acting in bad faith.
Translated reviews
Response from Packeos
Hello Mr. Ly,
During your last deliveries, we provided all the information to our carrier DPD. We see no problem that could hinder delivery. We will escalate the information to our carrier's quality service.
Please know that we are doing everything possible to ship all our orders under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2018
simple to use site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Easy to use site.
Very good value for money.
Could not find cheaper. The quality is the same as that of my previous supplier.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/08/2018
Way too much time between ordering and receiving the chicken bags, had to go buy some elsewhere while waiting for my order.
Translated reviews
Response from Packeos
Hello,
The average delivery time is 3 to 5 days for orders under 22kg.
I apologize for the longer delay than usual. The carrier had delivery difficulties during the summer due to a lack of staff.
Please know that the problem has been resolved and we are doing our best to always ship our orders as quickly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2018
I have been ordering for 3 years and I am generally very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2018
5 stars if there were more choices
Translated reviews
Response from Packeos
Hello,
We are adding new products to our site throughout the year.
I invite you to follow our news on Facebook via our page: https://www.facebook.com/packeos.emballages.alimentaires/?fb_dtsg_ag=Adw8XsBoQX3wpx5N3MFZsK7bBW1vU6-bY4t8SeN14CTBiQ%3AAdxyo6KP-Nk0G7dIbbOKhtQiXBLVa_l347u3Qo_HIVshUw
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2018
Well received our order but part was out of stock.
If we had known this before payment we would have planned modifications.
After 1 week, still no refund or credit note to this day.
Translated reviews
Response from Packeos
Hello,
Our accountant will make the transfer tomorrow morning. Regarding our products, our logistics team strives to always offer restocks in a minimum of time.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2018
It's a shame that it's impossible to order more than 17.9 kg because it's very expensive and we need to look for other suppliers if not qualified very well
Translated reviews
Response from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because otherwise, the pickup points may refuse the packages.
Do you have the option to have it delivered to a professional location?
There is no weight or product limit for professionals.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2018
serious box. one downside, the shipping costs are too high.
Translated reviews
Response from Packeos
Hello,
As you can see, our product prices are already very low, we cannot reduce shipping costs. These are the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2018
Very good and fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
NO PROBLEM
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
The site is well designed and easy to use, products are easy to find. Too bad it doesn't directly indicate the weight instead of finalizing and realizing that we've exceeded the limit...
Translated reviews
Response from Packeos
Hello,
You can know the weight of your cart by clicking on "your cart" then "cart". You do not need to finalize your cart to know this information.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
Very good and very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
delivery quite fast, pallet to be unloaded manually as it was completely disintegrated on one side but goods in good condition.
Translated reviews
Response from Packeos
Hello,
Thank you for your feedback, we will ensure that the carrier pays more attention when handling our customers' orders.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2018
Very good..price as it should be.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/06/2018
I still have not received my delivery, one order and I find myself with 2 invoices with different amounts. do not recommend
Translated reviews
Response from Packeos
Hello,
The carrier was unable to deliver your first order. That is why we resent your products via a new order. The amount of the new invoice should have been 0. I invite you to only consider the first one.
You should receive your products during the week.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2018
Bad delivery service we sent an email and left a message no news from them
Translated reviews
Response from Packeos
Hello;
Could you please send me the photos of the products you received? Here is my email address: [email protected].
We will replace the products that the carrier damaged during delivery.
Thank you for your feedback, and we will do our best to ensure that your next delivery goes as smoothly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2018
The site has fewer references than before. The visibility for delivery times is poor and finally the shipping costs are sometimes excessive.
Translated reviews
Response from Packeos
Hello,
We regularly add new products to our site such as kraft SOS bags, or black or white folded boxes. I invite you to get back to us via chat or email to let us know your food packaging needs.
As for delivery times, they are 2 to 4 days for orders under 22kg and an average of 3 to 5 days for orders over 22kg.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Very happy
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2018
Everything is perfect except for the shipping costs which are high I won't be able to order as often as I would like because of that
Translated reviews
Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce shipping costs. These are the rates of our carriers.
Please know that we are doing our best to offer you the best possible prices.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2018
It's a shame that we are limited by weight for orders. We have to place our order in several parts, thus incurring multiple shipping fees.
Translated reviews
Response from Packeos
Dear customer,
Delivery for individuals is done through a network of pickup points. The maximum weight accepted by the pickup points is 18kg.
If you have a business or an establishment with a brand, we can switch your account to professional. In that case, you have no weight limit.
Have a nice day,
Vincent
Packeos customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
I could have given 5 stars if the shipping fees were lower.
Translated reviews
Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce transport fees. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2018
The products are well organized and easy to find.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
fast and in accordance with the product descriptions.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Fast delivery - Quality products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2018
Super nice when we come to pick up the order otherwise shipping costs too high
Translated reviews
Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce shipping costs. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/05/2018
ultimately not very interesting compared to local suppliers the cost of transport makes the order lose its interest
Translated reviews
Response from Packeos
Hello,
We have chosen to offer you products at the lowest possible prices. Therefore, we cannot reduce shipping costs. These are the rates of our carriers.
Please note that we are in the process of changing carriers to offer you the best possible delivery service at the fairest price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
Super happy with the ordered products
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2018
The site is good but we received the order in a deplorable state, open carton, torn, crushed. We will not order again.
Translated reviews
Response from Packeos
Hello,
We will report the information to our carrier. We are sorry. The merchandise left our warehouse in good condition.
Please know that we are changing carriers to avoid this kind of inconvenience as much as possible.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices".
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
The site is very easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Nice responsiveness. Prices defying all competition. Small downside on the quality of some products...but nothing catastrophic
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
Good
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2018
I’m still waiting for your shipment.
It has been more than 10 days.
I sent you one message but no answer. I chatted with you one time. And you have not answered yet.
I want to give no star to you at all.
It’s really bad and sorry.
Translated reviews
Response from Packeos
Hello,
Our transporter sent your order to France instead of sending it to Germany, that's why the delay is longer than usual. The transporter will deliver your goods before the end of this week.
We are sorry for the inconvenience.
Best regards,
Ludovic from Packeos
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Good but no discount for loyal customers knowing more than 10,000 boxes per year.......
Translated reviews
Response from Packeos
Hello,
As you can see, our prices are low and do not allow us to make additional discounts, even for large orders. We have chosen to offer you the best prices right away.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices".
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
In accordance with the order
Translated reviews
We use cookies for audience measurement and improving user experience.
English 