Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2017
The site is well designed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2017
fast and close and suitable products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2017
Very responsive, fast delivery. Clear site, easy navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2017
easy and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Very good site, fast and careful shipping, too bad the shipping costs are so high. I really think that the price of delivery can deter new customers. It's limited to 20 kg for individuals, too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2017
I was only looking for boxes about 30 cm, I found them and I am happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2017
Overall we are satisfied with your products. However, the quality of transport leaves much to be desired: packages often damaged and very dirty!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2017
Good value for money. Too bad the shipping costs are a bit high for individuals like me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2017
Excellent value for money... only regret is that before you could order as an individual up to 30 kg, now we have to settle for half and make several orders.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/04/2017
I have been ordering from this site for a while and I find that for some time it has lacked seriousness. Many products unavailable! Long delivery. Or you place an order and by the time they restock, you wait a good month without anyone notifying you. If this continues, I will shop elsewhere... it's a shame
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Response from Packeos
Hello Mr. Labeaune,
We will address the stock shortages on our site.
We have also strengthened our after-sales service to offer you better service quality.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
clear precise fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2017
Good, but an 18kg package is very difficult to carry from the relay to the car!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Interesting price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2017
Very good, not far from our home
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2017
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Professional materials. Fast shipping. Too bad we can't order more than 18kg as a private individual. So we end up paying shipping fees multiple times.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/05/2017
Delay putting my company in difficulty and no commercial gesture
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Response from Packeos
Hello Mrs. Benhaim,
We do our utmost to satisfy all our customers.
We will ensure that your next order goes better.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/05/2017
I received half of my order
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Response from Packeos
Hello Mrs. Vuigner,
Following a stock shortage on the OR cardboard discs, we have processed the refund for this missing product.
We do our utmost to reduce stock shortages on our site.
See you soon on www.packeos.com
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"