Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 2 and 5 stars

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L
Laurine C.
Rating: 5 out of 5
following a purchase from 24/11/2025
Received quickly and in perfect condition
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Response from Packeos
Hello, We sincerely thank you for your positive review! We are delighted to learn that your order arrived quickly and in perfect condition. This motivates us to continue to provide quality service. Please do not hesitate to reach out to us for any future questions or needs. Best regards. The packeos team
Y
Young Sil C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Super fast, the next day orders arrive!
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Response from Packeos
Hello, We sincerely thank you for your flattering comment! We are delighted to learn that you are satisfied with the speed of our deliveries. Your satisfaction is our priority and your feedback encourages us to continue to improve. Best regards. The packeos team
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sebastien T.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very good
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted that you appreciated your experience with us. Please do not hesitate to reach out to us if you have any other questions or needs. Best regards. The packeos team
S
Séverine C.
Rating: 5 out of 5
following a purchase from 16/11/2025
order received quickly, well packaged
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Response from Packeos
Hello, Thank you very much for your positive comment! We are delighted to learn that your order was received quickly and well packaged. Your satisfaction is our priority, and your feedback encourages us to continue offering the best possible service. Best regards. The packeos team
S
Shirley F.
Rating: 5 out of 5
following a purchase from 20/11/2025
Fast delivery
Compliant products
I recommend!
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Response from Packeos
Hello, Thank you very much for your positive review! We are delighted to learn that you appreciated our delivery service and that our products met your expectations. Your recommendation motivates us to continue to offer you the best. Best regards. The packeos team
R
Roland O.
Rating: 1 out of 5
following a purchase from 24/11/2025
Hello, I am shocked to receive such a small package in a huge box stuffed with cardboard straps. The product did not need such protection. A simple bubble wrap envelope would have sufficed. The shipping costs then amount to €6 with Colissimo instead of €12.50, which is more expensive than the product. Your carbon footprint is disastrous.
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Response from Packeos
Hello, Thank you for taking the time to share your opinion. We understand your frustration regarding the packaging of your package and share your concerns about the environmental impact. However, we do not work with Colissimo or La Poste, which would allow for envelope shipments, but with GLS, which only handles cardboard shipments. Best regards. The packeos team
J
Julie B.
Rating: 5 out of 5
following a purchase from 15/11/2025
Top service
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Response from Packeos
Hello, A big thank you for your flattering feedback! We are delighted to learn that our service satisfies you. Your satisfaction is our priority, and we are committed to maintaining this level of excellence. Best regards. The packeos team
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Louis B.
Rating: 5 out of 5
following a purchase from 19/11/2025
Nothing to report, everything is fine
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that everything is to your satisfaction. Please do not hesitate to reach out to us if you have any other comments or questions. Best regards. The packeos team
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Peggy S.
Rating: 5 out of 5
following a purchase from 20/11/2025
Fast and efficient. Goods collection top, very helpful staff
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Response from Packeos
Hello, A big thank you for your flattering feedback! We are delighted to learn that you found our service fast and efficient, and that our team was able to assist you professionally. Your satisfaction is our priority, and we hope to see you again soon! Best regards. The packeos team
D
delphine C.
Rating: 5 out of 5
following a purchase from 10/11/2025
Everything is perfect! My order perfectly matched what I expected, the delivery was very fast. I recommend!
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that your order met your expectations and that you benefited from a fast delivery. Your recommendations are greatly appreciated and motivate our team to continue providing quality service. Best regards. The packeos team
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Pascal M.
Rating: 5 out of 5
following a purchase from 17/11/2025
Very good.
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you had a satisfactory experience with our company. Your support encourages us to continue improving our services. Please do not hesitate to reach out to us if you have any questions or suggestions. Best regards. The packeos team
A
alain V.
Rating: 5 out of 5
following a purchase from 18/11/2025
Nothing to say, everything runs smoothly. Thank you.
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Response from Packeos
Hello, A big thank you for your enthusiastic comment! We are delighted to know that your experience with packeos.com was so positive. Your satisfaction is our priority, and we hope to continue providing you with the best service. Best regards. The packeos team
M
Muriel L.
Rating: 5 out of 5
following a purchase from 16/11/2025
Fast and perfect
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Response from Packeos
Hello, A big thank you for your flattering review! We are delighted to learn that our service met your expectations. Your satisfaction is our priority, and your comments encourage us to continue in this direction. Best regards. The packeos team
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Nathalie L.
Rating: 5 out of 5
following a purchase from 18/11/2025
Perfect
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Best regards. The packeos team
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Pierre-Olivier B.
Rating: 5 out of 5
following a purchase from 18/11/2025
Nothing to say. It was perfect. Everything was easy, efficient, and fast. The online site is very intuitive, and the representatives are available and pleasant. Thank you!
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Response from Packeos
Hello, A big thank you for your wonderful feedback! We are delighted that your experience met your expectations and that our team was able to assist you effectively. Your satisfaction is our greatest reward! Best regards. The packeos team
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PIERRE A.
Rating: 5 out of 5
following a purchase from 18/11/2025
Good site, readability.
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Response from Packeos
Hello, A big thank you for your positive review! Your satisfaction is our priority, and we look forward to seeing you again on your next visit. Best regards. The packeos team
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Entreprise sagara S.
Rating: 5 out of 5
following a purchase from 16/11/2025
very very very long
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Response from Packeos
however we indicate delivery times between 3 and 5 working days (excluding weekends and public holidays) after the order is placed. If you place an order on a Friday, the countdown of days only starts from the following Monday. We look forward to working with you again. Best regards. The packeos team
J
Jessica S.
Rating: 5 out of 5
following a purchase from 15/11/2025
very correct supplier already 3 years that we order from them and not far from 10000 boxes unfortunately there is no financing possible every year we get caught because of very large orders before Christmas and not the full budget a payment 3 times would be cool
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Response from Packeos
Hello, We sincerely thank you for your positive feedback and your loyalty over the past three years. We understand that flexible payment options would be appreciated, and we take your suggestions into consideration to improve our service. Please feel free to contact us for any other requests or questions. Best regards. The packeos team
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Nicole G.
Rating: 5 out of 5
following a purchase from 12/11/2025
Great
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted that you enjoyed your experience with packeos.com. Your satisfaction is our priority, and we hope to see you again soon for new adventures. Best regards. The packeos team
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VIRGINIE C.
Rating: 2 out of 5
following a purchase from 08/11/2025
Everything went very well
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Response from Packeos
Hello, We warmly thank you for your positive feedback! We are delighted to learn that your experience with us met your expectations. Please feel free to reach out to us if you need anything. Best regards. The packeos team
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AUDREY H.
Rating: 5 out of 5
following a purchase from 31/10/2025
So far I have always been satisfied with your products. But this time I was furious! The wooden boxes are of very poor quality, many were cracked, or the bottom of the box was coming off and that upon receipt of the package. And during cooking, it doesn't get better. I am really not happy because I did not get the necessary number of desserts
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Response from Packeos
Hello, We thank you for taking the time to share your experience. We are sorry to learn that the quality of the wooden boxes did not meet your expectations and that this impacted your creations. When this happens upon receipt of the package, please do not hesitate to contact us by email, chat on the site, or by phone so that we can resolve the issue quickly. If you can send us photos of the damaged and unusable boxes to the email address: [email protected], this will allow us to process the refund for these items. We look forward to your response. Best regards. The packeos team
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Eric V.
Rating: 5 out of 5
following a purchase from 10/11/2025
fast delivery no problem
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Response from Packeos
Hello, We warmly thank you for your positive review! We are delighted to learn that you benefited from a delivery without any problems. Your satisfaction is our greatest reward. Please feel free to reach out to us for any other questions or needs. Best regards. The packeos team
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FRANCESCO R.
Rating: 5 out of 5
following a purchase from 04/11/2025
Fast delivery, merchandise in order
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you appreciated the speed of our delivery and the quality of our products. Your satisfaction is our priority and your feedback encourages us to continue in this direction. Best regards, The packeos.com team The packeos team
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Anne S.
Rating: 5 out of 5
following a purchase from 04/11/2025
Very good, easy to use.
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that our site is familiar to you. Please feel free to reach out to us for any questions or assistance needed. Best regards. The packeos team
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Sebastien D.
Rating: 5 out of 5
following a purchase from 03/11/2025
very good
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Response from Packeos
Hello, Thank you very much for your positive review! We are delighted to learn that you are satisfied with your experience with us. Your satisfaction is our priority, and your valuable feedback encourages us to continue providing quality service. Best regards. The packeos team
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CHARLOTTE R.
Rating: 5 out of 5
following a purchase from 30/10/2025
Easy to order delivery coordinated
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you found our ordering and delivery service to meet your expectations. Your satisfaction is our priority, and your comments are valuable to us. Best regards. The packeos team
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christian V.
Rating: 5 out of 5
following a purchase from 27/10/2025
good
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. Best regards, The Packeos team
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Gicquiaud N.
Rating: 2 out of 5
following a purchase from 28/10/2025
Damaged palette and bulk items in a large half-empty box........... without any protection (Ordered jars, received broken). Packaging to be reviewed
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Response from Packeos
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations and that the items arrived damaged. Your feedback is valuable and will help us improve our packaging. We have replied to your email asking you to indicate the number of unusable products so that we can compensate you as fairly as possible. Best regards. The Packeos team
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Sébastien R.
Rating: 5 out of 5
following a purchase from 31/10/2025
Fast delivery with regular order tracking emails. Perfect
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Response from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you were satisfied with the speed of delivery and the tracking of your order. Your satisfaction is our priority, and we hope to see you again soon on packeos.com. Best regards. The Packeos team
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Michel S.
Rating: 5 out of 5
following a purchase from 24/10/2025
Speed and quality of products
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Response from Packeos
Hello, We sincerely thank you for your flattering feedback! We are delighted to learn that you appreciated the speed and quality of our products. Your satisfaction is our priority and your comments encourage us to continue in this direction. Best regards. The Packeos team
M
Marie R.
Rating: 5 out of 5
following a purchase from 27/10/2025
Great fast delivery. Too bad there is no free shipping based on the amount
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. Best regards. The Packeos team
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Pauline P.
Rating: 5 out of 5
following a purchase from 23/10/2025
Very good and order arrived very quickly.
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted to learn that you are satisfied with your order with us. Your satisfaction is our priority and we hope to see you again soon on packeos.com. Best regards. The Packeos team
M
Marie S.
Rating: 5 out of 5
following a purchase from 22/10/2025
very fast, easy pickup and friendly staff! :)
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Response from Packeos
Hello, A big thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our service and the welcome from our team. Your satisfaction is our priority, and your encouragement motivates us to continue improving our service. Best regards. The Packeos team
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Eric B.
Rating: 5 out of 5
following a purchase from 21/10/2025
Easy to visit site; choice, and good quality-price ratio. Fast delivery.
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Response from Packeos
Hello, A big thank you for your review! We are delighted to learn that you appreciate our site as well as the quality of our services. Your satisfaction is our priority and we hope to see you again soon on packeos.com. Best regards. The Packeos team
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Laurence F.
Rating: 2 out of 5
following a purchase from 21/10/2025
Order of 7 packages. I first received 6 packages and then my package was rescheduled for delivery for 5 days. I was therefore stuck at home. Every evening the package was rescheduled for delivery the next day. Moreover, to justify the non-delivery, it was noted that I was absent while I was present.
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Response from Packeos
Hello, Thank you for your feedback and we are truly sorry to learn about the inconveniences encountered during the delivery of your order. Please know that we understand your frustration and that we will forward your comments to the carrier. The next time you have a delivery issue, please contact us as soon as possible via the contacts available on the site so that we can help you resolve the situation. We are here for that. Best regards. The Packeos team
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Martine W.
Rating: 1 out of 5
following a purchase from 27/10/2025
I still have not received my order. According to GLS, the package is too large to be dropped off in a locker. So for now, I am chasing my package. This is not serious for an order that includes three items.
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Response from Packeos
Hello, We are sincerely sorry to learn that you are experiencing difficulties with the delivery of your order. Your experience does not meet our standards and we understand your frustration. Please do not hesitate to contact our customer service at the email address [email protected] or directly by phone at 03 89 23 43 18 so that we can help you resolve this issue as quickly as possible. Best regards. The Packeos team
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Elise S.
Rating: 5 out of 5
following a purchase from 20/10/2025
fast delivery
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Best regards. The packeos.com team
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sophie R.
Rating: 5 out of 5
following a purchase from 18/10/2025
Fast delivery
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is thrilled to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Best regards. The packeos.com team
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EDDY L.
Rating: 5 out of 5
following a purchase from 16/10/2025
Simple, fast, and efficient
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Response from Packeos
Hello, Thank you very much for your flattering review! We are delighted to learn that you found our service simple, fast, and efficient. Your satisfaction is our priority, and we sincerely appreciate your feedback. Best regards. The packeos.com team
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Marie J.
Rating: 5 out of 5
following a purchase from 16/10/2025
Great choice of products, fast shipping, good order tracking, quality products.
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Response from Packeos
Hello, We sincerely thank you for your positive comments! We are delighted to learn that you appreciated our services and products. Your satisfaction is our priority, and we are here to listen if you need anything. Best regards. The packeos.com team