Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
The products I ordered are very satisfactory, I order regularly. However, the shipping costs seem high to me,
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Response from Packeos
Hello, As you can see, the prices of our products are already very low and do not allow us to reduce them, therefore, unfortunately, we cannot reduce the shipping costs. These are directly the rates of our carriers. Looking forward to serving you, Vincent from Packeos customer service "Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Delivery conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Very fast, shipment conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Easy to navigate! Clear!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Simple, fast and efficient, simply
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Clear site, quick phone response, fast delivery, perfect products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Simple site, prices defying the competition but lack of information for the transparent tubes that are mismatched.
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Response from Packeos
Hello, thank you for your feedback. Your cart contains transparent tubes of 50mm, ht 80mm and 60mm, ht 90mm. Would it be possible for you to specify what you mean by "Mismatched Tube"? Looking forward to serving you, Sébastien from Packeos customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2020
Delivery much too long a week to be delivered instead of 48h as usual
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Response from Packeos
Hello,
The carrier may have difficulties delivering within the fastest timeframe when there is high activity.
That is why we announce on our site a maximum delay of 8 days.
Please also note that if you order before 12 PM, we commit to dispatching your order on the same day. This can also save you time.
Looking forward to serving you,
Vincent from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Package received in 2 days at the pickup point. Very good value for money. I recommend Packeos!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2020
Navigation needs improvement. Lack of filters for better sorting. Delivery price is mixed, very expensive and to be picked up at a relay point. However, considering the price, it is fast if you order before noon! Deadline respected.
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Response from Packeos
Hello, On our site, you have the option to navigate among 4 main categories, each of these categories is divided into subcategories to facilitate the use of our site. Regarding the delivery price, we have chosen to directly offer the prices of our products as low as possible, unfortunately, we cannot reduce the transport costs. These are the rates of our carriers that we have applied on our site. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Everything is well organized and classified by product family. Easy to find products...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Easy to use and very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Very attractive prices and impeccable and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Order received quickly and in accordance with quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
PRODUCT AS ALWAYS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Fast and efficient delivery. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Order conforms to what I requested. Fast delivery. Only regret is the weight limit for individuals.
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Response from Packeos
Hello,
if you have the possibility to have it delivered to a friend who has a business.
We can change your account to a professional one and in that case, you will have no weight limit.
Looking forward to serving you,
Dimitri from the packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Hello, I would be interested in being able to pay by check 30 days end of month with free shipping.
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Response from Packeos
Hello, As you can see, the prices of our products are already very low and do not allow us to implement free shipping on our site. Regarding payment methods, we have payment by credit card or bank transfer, but in all cases, payment is made before the order preparation, I regret. Looking forward to serving you, Vincent from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2020
Very smooth site. Best box site in my opinion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2020
Very beautiful products, delivered on time and at a very good value for money! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
What speed, what seriousness, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2020
Fast delivery. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Good site, fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2020
Order received very quickly but the box received was a bit damaged (torn) but nothing was missing from the order.
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Response from Packeos
Hello, during delivery, I invite you to check the condition of the boxes. If a box is damaged by the carrier, I invite you to make a comment on the carrier's slip which contains the number/nature of the product/damage so that we can refund you or resend the merchandise. Thank you for your trust, Vincent from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Perfect as usual, good shipping costs a bit expensive but it's worth it
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Response from Packeos
Hello, The prices of our products are the lowest possible, therefore, we cannot reduce the transport costs, these are directly the rates of our carriers that we apply on the website. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2020
The products are very good but the delivery rates are astronomical!
We are regular customers and no loyalty discount is applied, which is a real shame.
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Response from Packeos
Hello,
As you can see, the prices of our products are already very low, and do not allow us to offer transportation costs. The delivery fees you pay on the website are directly those of the carrier. We do our best to always offer you the fairest price.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
easy navigation, product received quickly, perfect, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
The site is well organized, themes, products appear with a lot of clarity to make choices easily. The order is quickly taken into account and ready to be picked up. Reviews are also taken into account and it is a pleasure to see the products evolve
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/01/2020
Good value for money but it's a shame that it's no longer possible to pay with PayPal and difficult to get delivery to certain areas
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Response from Packeos
Hello,
We do not deliver to homes, I regret, delivery for individuals is done through our network of relay points.
We can also deliver to a professional you know, if that is possible for you, I invite you to contact me by email, via chat or by phone during your next order.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Order processing and ultra-fast shipping: 2 days! Bravo!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2020
It's a shame that we can't order more!!! Delivery too expensive!!!
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Response from Packeos
Hello,
Delivery for individuals is done at relay points with a maximum of 18kg. We chose to set this weight limit because relay points tend to refuse packages that are too heavy and/or too bulky.
This limit helps to reduce these refusals.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
only downside the personalized orange adhesive, I have to remove it and re-tape to sell by the carton
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Disappointed, because I have losses on delivery with burst cartons
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Response from Packeos
Hello,
If you receive an order of more than two packages, you have a 24-hour period to get back to me, by email at [email protected], via live chat, or by phone. If products are damaged, we can generally proceed with a reshipment or refund.
Please know that we will do our utmost to ensure that your next order reaches you without issues and as quickly as possible.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Ok nothing to say
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