Customer reviews of Packeos

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 184 published reviews
5 2 362 74% 4 492 15% 3 201 6% 2 62 2% 1 67 2%

Summary of reviews

Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Super fast and not too expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2018
Very easy to use and very good value for money. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
efficient and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2018
Perfect as the order nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
very serious and polite
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Great, there is a lot of choice
I love
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2018
Very satisfied overall!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
pretty patterns not yet exploited A LITTLE HICCUP however the downloads arrive in SPAM
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Response from Packeos
Hello Mr. Colette,
You can add our email address to your contacts. You will then receive our emails directly in your inbox.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2018
Order received the next day and products are top-notch. I recommend !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Hello, I have received my order. But I never received the second part of the order placed at the end of 2016 nor any refund, no one from your side has taken care of it.
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Response from Packeos
Hello,
We sent you an email on January 4 offering a refund for the products that could not be delivered. I invite you to contact me via my email address: [email protected]
We can proceed with the refund for the boxes and the OR cardboard discs you ordered.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2018
I waited 3 weeks to receive my order after sending several emails and calling a premium rate number, and with each complaint, I was promised that I would receive my package within 48 hours!!! I do not recommend this site.
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Response from Packeos
Hello,
In response to the first email, we contacted the carrier to deliver to the indicated address. However, the information was not transmitted between my contact and the agency located in your department. Your package was returned to us despite our instructions. As a result, we had to resend the products to you, causing a delay in your delivery.
We apologize for the inconvenience caused. We do our best to satisfy all our customers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
Very good, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Very happy with the products, and express delivery but the delivery cost is a bit high.
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Response from Packeos
Hello Mrs. Fournier,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2018
Fast delivery, product conforms and of quality.
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2018
A quality service and extremely fast. Order placed in the morning is already available in the afternoon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2018
It would be nice to make invoices available in PDF format
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Response from Packeos
Hello Mr. Kieffer,
We automatically send you invoices by email when we prepare your orders. They are in PDF format.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2018
No cardboard to pack my boxes, but a pallet with film, it doesn't look very clean to deliver a product intended for foodstuffs
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Response from Packeos
Hello Mr. Antheaume,
We deliver our film-wrapped pallets protected by large cardboard sheets.
We will ensure that your next order reaches you in the best possible conditions.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2018
perfect, fast and careful shipping ***
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2018
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2018
Ultra fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2018
Super fast and serious, thank you..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Very good, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Super interesting for the prices, too bad that the cake boxes from the Evasion range do not have a color variation for each season.
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Response from Packeos
Hello Mrs. Coste Mugnier,
By the end of April, we will offer you boxes in the Pop range on our site. They will have a more modern design than the Evasion Gourmande range. This one will actually be discontinued.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2018
Very GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2018
Quality product received quickly. I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2018
Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2018
There could be more choices, never any new products
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Response from Packeos
Hello Mrs. Hebert,
I invite you to follow our news on our Facebook page to know our new products: https://www.facebook.com/packeos.emballages.alimentaires/
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
Quick handling and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
As always, nothing to complain about, impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2018
Excellent, very satisfied with my purchases as usual, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Too bad no delivery.
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Response from Packeos
Hello,
If your address is accessible for our professional carriers, we can deliver to your address.
Regarding your order, you chose to pick it up directly from our warehouse in Colmar (68000, Alsace), which is why there was no delivery.
Best regards,
Vincent from Packeos
"Quality Food Packaging at DISCOUNT prices"
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