Customer reviews of Packeos

Hello, Thank you very much for your review and your rating on our site! We are delighted that you found our prices attractive. We understand that shipping costs can be surprising on our site. We have chosen to sell our products directly at the lowest price, so we do not apply discounts on bulk purchases or free shipping. Shipping costs are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information about this process, please feel free to contact us at the email address: [email protected]. Best regards. The packeos.com team

Hello, Thank you for taking the time to share your feedback. We are sorry to learn that the quality of the kraft catering boxes did not meet your expectations. Your feedback is valuable to us, and we encourage you to contact us so that we can better understand your experience. Here are our contacts: Email: [email protected] Phone: 03 89 23 43 18 Best regards. The packeos.com team

Hello, Thank you very much for your feedback and comments. We are delighted to learn that you appreciate our choice of products and our shipping speed. We take note of your remark regarding the packaging and hope to improve its quality to better protect your orders. Best regards. The packeos.com team

Hello, Thank you for your feedback. We are delighted that you had a positive experience with us. Your satisfaction is ours. Best regards. The packeos.com team

Hello, We sincerely thank you for your positive feedback! We are delighted to know that our team has met your expectations with seriousness and speed. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service. Best regards. The packeos.com team

Hello, Thank you for taking the time to share your experience with us. We are delighted to learn that you appreciated the speed of delivery and the quality of our products. Your comment on the packaging has been noted, and we understand that this may have caused some inconvenience. If you have damaged or unusable products, you can send us photos to the email address: [email protected]. We will then look together to compensate you as best as possible. Best regards, The Packeos team

Hello, Thank you very much for taking the time to share your experience with us. We are sorry to learn that the packaging of your order did not meet your expectations, however if the products inside were not damaged, it means that the box fulfilled its protective function. If you have any damaged products, you can contact us at the email address [email protected]. We will then look together at how to remedy this inconvenience. We look forward to working with you again. Best regards, The Packeos team

Hello and thank you for taking the time to share your opinion. We understand that delivery times may sometimes not meet expectations, and we are sorry for any impatience this may have caused. A message is visible on the site when the delays are extended just before the payment step to inform our customers of the inconvenience. Preparation times should return to normal starting this week. Best regards, The Packeos team.

Hello, Thank you very much for your feedback! We are delighted to learn that you found our ordering process easy. Your satisfaction is our priority, and your feedback is valuable in helping us continue to improve our services. Please feel free to reach out to us for any questions or future needs. Best regards, The packeos.com team

Hello, The entire Packeos team thanks you for taking the time to leave a positive comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos.com team.

Hello, Thank you for taking the time to share your experience with us. We are pleased to learn that your order was compliant with your expectations. You should have received emails from our carrier with tracking links for your packages. If this was not the case, we apologize and will check with them if the issue can be corrected for your future orders. Best regards, The Packeos.com team

Hello, Thank you very much for your feedback and for your positive remarks about our site and our service. We are sorry to learn that the difference between your billing address and delivery address caused inconveniences during delivery. We understand the importance of proper recipient identification. Your feedback is valuable and we will review it carefully to improve our process. We hope to resolve this address issue by your next order with us. Best regards, The packeos.com team

Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The packeos.com team

Hello, Thank you for sharing your experience. We are sincerely sorry for the delivery delays; a message is present on the site before payment validation to indicate these. The situation should return to normal shortly. Regarding the pallet placed in front of the store, the delivery drivers have no obligation to bring the goods inside; this is done at their discretion and also depends on their available time. We will forward your feedback to the carrier so that they can improve their service in your area. Best regards, The packeos.com team

Hello, Thank you for taking the time to share your opinion. We are delighted that your experience with our service has been generally positive. Your feedback is valuable and helps us to constantly improve our offerings. If you have any other suggestions or points to raise, please do not hesitate to let us know. Best regards, The Packeos team

Hello, Thank you very much for your positive feedback on our product! We are sorry to learn that your package arrived in a deplorable state. Your experience is important to us, and we will ensure to report this incident to guarantee better shipping quality in the future. Looking forward to working with you again. Best regards, The Packeos team

Hello, Thank you for taking the time to share your experience with us. We are sorry that the delivery times were longer than announced. Your feedback is valuable and helps us to constantly adjust our services. Please know that we remain committed to optimizing our process to better serve you in the future. Best regards, The Packeos team

Hello, Thank you for taking the time to share your feedback. We are sorry that the quality of our products did not fully meet your expectations. Your feedback on the different products you received is valuable to us and will help us improve. We look forward to working with you again. Best regards, The packeos.com team

Hello, Thank you very much for your positive feedback on our service! We are delighted that you appreciated our range and the quality of our products. We understand that the delivery time with GLS can be frustrating and we are sorry for that. We are doing our best to ensure that they improve their services across the board. Your satisfaction is important to us and we take your feedback into account to continue improving our services. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, We are truly sorry that the visuals and dimensions of the bags have changed with our supplier and that we were not informed. The bags in question have been removed from the site, and we will put them back as soon as we have updated the database. Furthermore, you did not respond to our last email, we were asking for the number of impacted cartons so that we could refund you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, Thank you for taking the time to share your experience. We are sincerely sorry to learn that your packaging was damaged during delivery and that our after-sales service did not meet your expectations. You contacted us regarding a product return, we explained the process to you and you indicated that you would return the entire order. The recovery request was made to our carrier on 19/05, did they come to collect the carton? If not, please write to us at the email address [email protected] so that we can request a collection again as soon as possible. Furthermore, we have never discussed damaged products during our exchanges. Best regards, The Packeos team.

Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, Thank you for your review and your positive rating! We are delighted that you appreciate our services. We understand your desire for a loyalty program and please know that we take your suggestions into account to reward loyal customers in the future. In the meantime, you can enjoy the best prices all year round on all products on the site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, We thank you for your feedback and are sorry to learn that you encountered difficulties in finding references and that the delivery was longer than expected (due to the holidays that always disrupt the carriers). We understand how frustrating this can be and we appreciate your patience in the face of these unforeseen events. Your feedback is valuable and will help us improve our service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, We thank you for taking the time to share your experience. We are sincerely sorry that the delivery did not respect the procedures of your business, and we understand the impact this may have had on your service. Your feedback is valuable and allows us to identify areas for improvement to optimize our deliveries in the future. We assure you that we take your remarks very seriously to ensure a better experience. We have also reported the matter to our carrier and are doing what is necessary to prevent this from happening again. Sincerely, The Packeos team.

Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello and thank you for your positive feedback! We are delighted to know that you appreciate the quality of our site and the speed of our shipments. Your satisfaction is our priority and your comments encourage us to continue improving. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, We sincerely thank you for your positive feedback regarding the comfort of our site, the richness of our choice, and the speed of delivery. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello Thank you for taking the time to share your experience. We are delighted that you found our site pleasant. However, we are sincerely sorry for the problems encountered with the delivery through our carrier. As you pointed out, the package was attempted to be delivered 4 days in a row without success. There must have been an issue on site that we are not aware of. We are continuing our investigation to find out what happened, and for that, your feedback on our chat is valuable. We will continue to work with our partners to improve this experience. We apologize again for the inconvenience caused and hope that the refund of your order that we processed will be an acceptable compensation. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. We are sorry if some products have defects. If you can send us feedback by email about the problems encountered with supporting photos, we can check with our supplier what happened and also compensate you. Here is our email address: [email protected]. We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. We are sorry if some products have defects. If you can send us feedback by email about the problems encountered with supporting photos, we can check with our supplier what happened and also compensate you. Here is our email address: [email protected]. We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team is glad that you are satisfied with our products and services. The satisfaction of our customers being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. On our site, we indicate a delivery time of 3 to 5 working days (weekends are not counted). Deliveries can therefore arrive a week after the order is placed if you made it close to the weekend. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, We are sorry that you are disappointed with the delivery time of this order. We were closed from December 25 to 29, so we prepared your order as soon as possible, which was on 31/01. The carriers do not pick up between Christmas and New Year, so your order was only picked up on 02/01. The transit time between the carrier's agencies meant you were delivered as quickly as possible during this festive period. That is why the indicated deadlines on the site were 3 to 10 working days for all delivery options. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Our delivery times were extended during this holiday period, we had placed messages in several places on the site to inform our customers about this. Starting from the second week of January, we should return to our normal delivery rhythm in 3 to 5 working days. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18

Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. At this end of the year, our delivery times are longer than usual. A message is present on the site before the payment step to indicate various information about delivery. We should return to our cruising rhythm of 3 to 5 working days by January. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18