Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
An order placed several weeks ago...still nothing received...this site is neither serious nor professional.
Translated reviews
Response from Packeos
Hello, We are sorry that you have not received your order. We handed it over to the carrier on 05/12, but we have not received any alerts from them indicating a problem with your delivery. As soon as you contacted us, we initiated a full refund of your order. We sincerely apologize for the inconvenience caused and hope you have been able to find a backup solution. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
Y
yannick B.
Rating: 4 out of 5
following a purchase from 27/11/2024
Delivery on time, the only issue would be the shipping cost a bit too high, even if ordering several items.
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Christine T.
Rating: 4 out of 5
following a purchase from 17/11/2024
in line with the visual, good quality
Translated reviews
Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices"
V
Véronique S.
Rating: 4 out of 5
following a purchase from 26/11/2024
Well made and easy to use
Translated reviews
Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Pierre M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very happy with the product I purchased, and the person I spoke to on the phone was very helpful and especially very patient, more than I was!
Translated reviews
Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
So O.
Rating: 1 out of 5
following a purchase from 16/11/2024
Terribly disappointed with the service, my package was not delivered directly to my home but just downstairs. I had to carry a 19 kg box all by myself. I love it. Once I opened this box since it was dropped off without my consent, I opened it and it was completely ripped open. Most of the products I bought were poorly packaged and wrapped. Most of the products were therefore damaged. I paid for a package in its entirety with products that are no longer new because they were poorly transported and poorly protected. I tried to make a complaint and to this day, I still have not received any response. I strongly advise against this platform.
Translated reviews
Response from Packeos
Hello, We are sincerely sorry that you received your order in these conditions. We did not receive an alert for your complaint on our tracking platform, we truly regret this, as we could have perhaps provided you with a backup solution for the damaged products. Could you please get back to us by phone or email so that we can discuss your unfortunate experience? Here is our email address: [email protected] The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
ACPAHU B.
Rating: 4 out of 5
following a purchase from 11/11/2024
-
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Céline G.
Rating: 3 out of 5
following a purchase from 06/11/2024
Processing and delivery times too long.
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to leave us a review. When you placed your order, you chose to pay by bank transfer. We indicate that orders paid by this method have a longer processing time due to the transaction time between banks. Your order was prepared as soon as we received the money in our account. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
Y
Yannick G.
Rating: 3 out of 5
following a purchase from 11/11/2024
Navigation is not intuitive and if there was no search bar it would be difficult to get around.
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. We are sorry that you did not find our site easy to access. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Patricia B.
Rating: 4 out of 5
following a purchase from 07/11/2024
No problem with the delivery, only downside the rum baba cups ordered are not suitable as the cup is curved, narrow at the bottom and wide at the top, and since the baba has the same width at the top and bottom, once soaked it is impossible to slide the baba to the bottom of the cup without damaging it, plus not resting at the bottom it cannot stay soaked and moist, it tends to dry out quickly. So I end up with a batch of just under 1000 cups that are of no use to me. Question is it possible to organize a return of the products even if opened?
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. We are sorry that the product does not suit you, but the photos visible on the site clearly show the beveled effect of the cups. We only accept returns of products whose packaging is unopened, therefore, we cannot favorably respond to your request. To avoid any confusion or doubt during your future orders, please feel free to contact us for more information about our products. We are available by email, chat, and phone. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
F
Frederique J.
Rating: 3 out of 5
following a purchase from 12/10/2024
Wood of poor quality and a lot of breakage, refunded of course but not the shipping cost
Translated reviews
Response from Packeos
Hello, We are sorry that your order does not satisfy you. Our products comply with food market standards. Perhaps you need a more specific product that we unfortunately do not sell. Regarding the refund of shipping costs, in the exchanges we had, it was never mentioned. We refunded the damaged trays as promised, but since the delivery was made on time, we did not initiate a refund for that. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
G
guillaume D.
Rating: 4 out of 5
following a purchase from 02/11/2024
For now, I ordered small plastic bags and transparent plastic boxes, everything is not too bad, I think I will order again on this site
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Pierrick L.
Rating: 3 out of 5
following a purchase from 24/10/2024
Parcel tracking not up to par. Placed in front of my door while declared in transit. Risk of theft.
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We will pass on your feedback regarding delivery notifications, hoping that this can improve them in your area. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Marie-Hélène P.
Rating: 3 out of 5
following a purchase from 22/10/2024
Good
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
R
romuald C.
Rating: 4 out of 5
following a purchase from 13/10/2024
Compliant
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. The satisfaction of our customers being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
D
Didier W.
Rating: 4 out of 5
following a purchase from 13/10/2024
All OK. A downside, the GLS delivery person who does not give either an exact date or a time slot for the delivery of the package
Translated reviews
Response from Packeos
Hello, We thank you for taking the time to leave us a review. The satisfaction of our customers being at the heart of our concerns, we are delighted to know that you are satisfied. Regarding delivery, carriers are still not able to provide a precise date or time for deliveries. You should have received an email with a tracking link to follow your order from our tracking platform Boxia. If you have not received it, we will look to correct that for your future orders. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
C D.
Rating: 4 out of 5
following a purchase from 01/10/2024
Products conforming and fast shipping despite a delivery issue that was perfectly managed by Packeos. Thank you for the professionalism
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. The satisfaction of our customers being our main goal, we are delighted when we see good comments on our site. We apologize again for the issue you encountered with the delivery and we will be happy to work with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
E
E V.
Rating: 1 out of 5
following a purchase from 27/09/2024
I ordered several items and 4 days later I'm told that one of them is out of stock... and on top of that I still haven't been refunded. Run away!!
Translated reviews
Response from Packeos
Hello, As we explained to you by email, you placed your order on a Friday, and since it could not be prepared the same day, we prepared it the next working day, which is the following Monday (we do not work on Saturdays and Sundays). During the preparation of orders in bulk, it is possible that the stock of certain items may be depleted during the day. Your order unfortunately had a shortfall during its preparation. We then notified you directly by email so that you could find a solution with another supplier and avoid a nasty surprise when receiving your order. Shortfalls are refunded as soon as possible to the bank account used for payment. We are subject to banking processing times, which does not allow us to process them instantly. The refund for your shortfall was initiated on Friday, October 4th, a credit note to justify this has been generated on your Packeos account. Depending also on banking processing times, you should receive the money in the coming days. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
M L.
Rating: 4 out of 5
following a purchase from 18/09/2024
Very good quality/price ratio
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
A V.
Rating: 4 out of 5
following a purchase from 14/09/2024
Very good. A choice that suits me despite some stock shortages. Very fast delivery. I give 4 stars because I find that the cost of delivery weighs heavily on the bill.
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment on your experience with us. We are facing the cessation of activity of one of our suppliers. We are doing everything we can to quickly find similar items that we can always offer you at the best price. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
C S.
Rating: 4 out of 5
following a purchase from 17/09/2024
I find the quality of the products very good, however I regret that the delivery service is so expensive. Additionally, one of my packages was completely damaged and my cylinders inside were partially crushed.
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Can you please get back to us by email regarding the damaged cylinders? We will do our best to compensate you as fairly as possible. Here is the email address to contact us: [email protected] We will respond to you as soon as possible. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
S C.
Rating: 3 out of 5
following a purchase from 17/09/2024
3 STARS.
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment on your experience with us. Can you please provide us with more details on the points that led you to give this rating on our site? Customer satisfaction being our main goal, we are always looking to improve our services to satisfy as many customers as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2024
Unfortunately, the delivery service "gls" is really not good. With every order, I have a problem retrieving my package. Either the chosen relay point no longer accepts gls packages or the package does not fit in the locker. This is the second time I have had to go pick up my package in a different department than mine. An express delivery turns into a 10-day delivery. Please do something. Not to mention the Packeos fees which are way too high.
Translated reviews
Response from Packeos
Hello, We are sorry that you are experiencing issues with our carrier. As soon as this happens, do not contact them directly, but the sales service of Packeos. We will then take the necessary steps to ensure that the package is delivered to you, either directly at your home or at another nearby pickup point. We will also report your experience to the carrier so that your experience can improve. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2024
Order received late and in a terrible state. Fortunately, the after-sales service in chat has always been attentive to me. A refund must be made.
Translated reviews
Response from Packeos
Hello, We are still sorry for the delivery issues you encountered with this order. We have reported the incident to the transport company in charge in your area, hoping that the service improves for your future orders. The refund for the products as well as for the delivery was initiated yesterday. You should receive the money shortly. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2024
clear site and delivery in a week
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2024
TOO SMALL
Translated reviews
Response from Packeos
Hello, We are sorry that the products you ordered do not suit you. Please do not hesitate to contact us next time if you have doubts about the dimensions indicated on the site to avoid this problem. If you wish to return them, you can contact us by email at the following address so that we can provide you with the procedure. [email protected] We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2024
Shipping costs are excessive!
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2024
Delivery not received within the deadlines
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. We are still sorry that you did not receive your order on time... We have also taken the necessary steps to compensate you for the shipping costs of your order and also to pass on the information to our carrier so that they can improve their service in your area. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2024
nothing to report, thank you
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/06/2024
Pleasant, intuitive site. Serious site. Fast delivery.
.... But the order will not be useful.
Disappointment with the choice of products
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to share your opinion. We are pleased to read that you find our site pleasant, intuitive, serious, and that you were satisfied with the speed of delivery. However, we are surprised by the 1-star rating you gave, as your positive comments lead us to believe that some aspects of our service met your expectations. We would like to understand why your order will not be useful to you and what types of products you would have preferred to find on our site? Your feedback is valuable and allows us to continuously improve our offer to better meet your needs. Thank you for providing more details so we can better serve you in the future. You can write to us at the following email address: [email protected] or in response to this exchange. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2024
My order corresponds very well to what I wanted. However, I find that the delivery is a bit too expensive, it would be nice to make it free after a certain amount of purchase
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2024
Very expensive delivery
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. Additionally, you ordered glass items and we only send them by pallet to limit breakage during transport. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2024
The product is of quality. However, the packaging is very defective: the bags placed in a carton that is too small are torn at the ends. Not acceptable, especially since the shipping costs were high.
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We are surprised that the packaging is not suitable, as it is the one our supplier uses directly to package their product. Can you send us photos of the product you received? You can send them to the following email address: [email protected] We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast delivery but expensive. Very sturdy box. Serious site.
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2024
Satisfied, however delivery was long and shipping costs were high
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. We apologize for the longer delays than usual due to the public holidays in May. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2024
The site is quite well made
Translated reviews
Response from Packeos
Hello, Thank you for your feedback. The entire Packeos team is delighted to know that our site has satisfied you. If you have any comments or suggestions, please feel free to send them to us at the following address: [email protected] We are committed to responding to you as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2024
GOOD - ORDER AS EXPECTED
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2024
Always delivered on time! Quality product and when certain products are defective, customer service is responsive.
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2024
Thank you for the delivery but for payment, please give us the option to pay by card directly without further formalities.
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. Payment by credit card is available for everyone through our website. The security codes requested during this step have been implemented directly by banks to prevent fraud and data theft. If you have any questions, please feel free to share them with us at the following email address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2024
Very well delivered as expected even if the delivery tracking is non-existent Nothing to say, trust!
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. You should have received an email from our parcel tracking platform: Boxia. The email may have arrived in your spam or junk folder. We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
We use cookies for audience measurement and improving user experience.
English 