Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 3 and 5 stars

Reset filters
Y
Yvon L.
Rating: 5 out of 5
following a purchase from 05/12/2024
Impeccable site, delivery very good, nothing to say, very good
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Pascal M.
Rating: 5 out of 5
following a purchase from 13/12/2024
order received within a reasonable timeframe considering the period (December)
Translated reviews
Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
L
Lachal J.
Rating: 5 out of 5
following a purchase from 04/12/2024
Deadlines respected, product compliant, very good
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Philippe J.
Rating: 5 out of 5
following a purchase from 11/12/2024
very good
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
Y
Yves P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very practical
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
O
OLIVIER A.
Rating: 5 out of 5
following a purchase from 27/11/2024
very good quality
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Jean François D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good.
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Jean-louis C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very happy with my order. Package very well protected and carefully wrapped. My parcel is really as I expected, true to my order. I will not hesitate to place more orders with you. In the meantime, thank you very much.
Translated reviews
Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
V
vincent D.
Rating: 5 out of 5
following a purchase from 28/11/2024
easy and readable site, you can easily find your products
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
Soizik L.
Rating: 1 out of 5
following a purchase from 27/11/2024
An order placed several weeks ago...still nothing received...this site is neither serious nor professional.
Translated reviews
Response from Packeos
Hello, We are sorry that you have not received your order. We handed it over to the carrier on 05/12, but we have not received any alerts from them indicating a problem with your delivery. As soon as you contacted us, we initiated a full refund of your order. We sincerely apologize for the inconvenience caused and hope you have been able to find a backup solution. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Marine L.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very good
Translated reviews
Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
SECOURS POPULAIRE C.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very satisfied, as usual.
See you soon
Translated reviews
Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
Séverine C.
Rating: 5 out of 5
following a purchase from 21/11/2024
Fast and in accordance with the description
Translated reviews
Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
D
Dominique L.
Rating: 5 out of 5
following a purchase from 14/11/2024
In line with my expectations
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Christine C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very satisfied with my order, no need to search anymore, I found the perfect supplier
Translated reviews
Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Michel L.
Rating: 5 out of 5
following a purchase from 13/11/2024
In line with what I expected
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
So O.
Rating: 1 out of 5
following a purchase from 16/11/2024
Terribly disappointed with the service, my package was not delivered directly to my home but just downstairs. I had to carry a 19 kg box all by myself. I love it. Once I opened this box since it was dropped off without my consent, I opened it and it was completely ripped open. Most of the products I bought were poorly packaged and wrapped. Most of the products were therefore damaged. I paid for a package in its entirety with products that are no longer new because they were poorly transported and poorly protected. I tried to make a complaint and to this day, I still have not received any response. I strongly advise against this platform.
Translated reviews
Response from Packeos
Hello, We are sincerely sorry that you received your order in these conditions. We did not receive an alert for your complaint on our tracking platform, we truly regret this, as we could have perhaps provided you with a backup solution for the damaged products. Could you please get back to us by phone or email so that we can discuss your unfortunate experience? Here is our email address: [email protected] The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
T
Thierry D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Regular customer of Packeos, impeccable as usual.
Translated reviews
Response from Packeos
Hello, We thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
anita M.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very satisfied
Thank you very much
Translated reviews
Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Justine M.
Rating: 5 out of 5
following a purchase from 10/11/2024
Super quality
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
F
FRANCESCO R.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Céline R.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
Samuel M.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very good, order picked up on site, good welcome.
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Patricia G.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very well done site, fast delivery!
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
JLO concept R.
Rating: 5 out of 5
following a purchase from 11/11/2024
Reliable and fast
Translated reviews
Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
Sylvie M.
Rating: 5 out of 5
following a purchase from 08/11/2024
Excellent from order to delivery.
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Céline G.
Rating: 3 out of 5
following a purchase from 06/11/2024
Processing and delivery times too long.
Translated reviews
Response from Packeos
Hello, Thank you for taking the time to leave us a review. When you placed your order, you chose to pay by bank transfer. We indicate that orders paid by this method have a longer processing time due to the transaction time between banks. Your order was prepared as soon as we received the money in our account. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
Y
Yannick G.
Rating: 3 out of 5
following a purchase from 11/11/2024
Navigation is not intuitive and if there was no search bar it would be difficult to get around.
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. We are sorry that you did not find our site easy to access. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
F
Frederique J.
Rating: 3 out of 5
following a purchase from 12/10/2024
Wood of poor quality and a lot of breakage, refunded of course but not the shipping cost
Translated reviews
Response from Packeos
Hello, We are sorry that your order does not satisfy you. Our products comply with food market standards. Perhaps you need a more specific product that we unfortunately do not sell. Regarding the refund of shipping costs, in the exchanges we had, it was never mentioned. We refunded the damaged trays as promised, but since the delivery was made on time, we did not initiate a refund for that. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Jean-Marie L.
Rating: 5 out of 5
following a purchase from 05/11/2024
We have been ordering for several years. Always impeccable.
Translated reviews
Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Jacques C.
Rating: 5 out of 5
following a purchase from 31/10/2024
Very good, impeccable service, arrived very quickly. I recommend!
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
PATRICK A.
Rating: 5 out of 5
following a purchase from 03/11/2024
There is a choice, the prices are acceptable.
Translated reviews
Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
F
FRANCK C.
Rating: 5 out of 5
following a purchase from 04/11/2024
Speed, efficiency... good.
Translated reviews
Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
B
Bernard G.
Rating: 5 out of 5
following a purchase from 02/11/2024
Very good product and the quality-price ratio is correct, however the carrier GLS leaves much to be desired, does not notify the day and time of delivery
Translated reviews
Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is our priority. You should have received an email from our parcel tracking platform Boxia. This allows you to track the different delivery stages. Did you receive it? If not, maybe it is in your spam? If you haven't received anything, you can contact us at the following email address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
R
Raymond P.
Rating: 5 out of 5
following a purchase from 04/11/2024
Order prepared quickly
Translated reviews
Response from Packeos
Hello, We thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Marie-Anne H.
Rating: 5 out of 5
following a purchase from 02/11/2024
Clear site for ordering.
Fast delivery
Very good welcome
Translated reviews
Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
B
Berthelon M.
Rating: 5 out of 5
following a purchase from 28/10/2024
Reactive
Translated reviews
Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
ASSOCIATION D.
Rating: 5 out of 5
following a purchase from 28/10/2024
My order matches the delivery and no surprises
Thank you
Translated reviews
Response from Packeos
Hello, We thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
Sarah F.
Rating: 5 out of 5
following a purchase from 25/10/2024
Fast delivery and good quality-price ratio
Translated reviews
Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to contact us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
P
Pierrick L.
Rating: 3 out of 5
following a purchase from 24/10/2024
Parcel tracking not up to par. Placed in front of my door while declared in transit. Risk of theft.
Translated reviews
Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We will pass on your feedback regarding delivery notifications, hoping that this can improve them in your area. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18