Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 3 and 5 stars

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K
kevin F.
Rating: 5 out of 5
following a purchase from 12/06/2026
As usual, the only downside is that shipping costs are exorbitant
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Response from Packeos
Hello Kevin,

We warmly thank you for your positive review and for your loyalty.
We offer our products at the lowest possible price, and the shipping costs you see are those charged to us by the carriers.
If you wish, we can look together during your next order to see if it is possible to optimize this a bit.

Best regards,
The Packeos team.
D
David H.
Rating: 5 out of 5
following a purchase from 11/06/2026
Fast delivery and very good product
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Response from Packeos
Hello David,

We warmly thank you for your positive feedback. We are delighted to learn that you are satisfied with your order and the speed of our service.

Best regards,
The Packeos team.
I
Isabelle A.
Rating: 5 out of 5
following a purchase from 10/06/2026
Perfect
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Response from Packeos
Hello Isabelle,

We warmly thank you for your positive review. It is a pleasure to know that you are satisfied with your experience with us.

Sincerely,
The Packeos team
M
Manuel B.
Rating: 5 out of 5
following a purchase from 10/06/2026
Great service, I recommend it and very fast
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Response from Packeos
Hello Manuel,

A big thank you for your flattering comment! We are delighted that you appreciated our service and our speed. We will be happy to see you again on your next visit.

Sincerely,
The Packeos team
R
Rachel J.
Rating: 5 out of 5
following a purchase from 09/06/2026
I am very satisfied with the product. I came to pick up my order and the staff were very polite, respectful, and helpful
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Response from Packeos
Hello Rachel,

We warmly thank you for your positive feedback! It is a pleasure to know that our team was able to provide you with a service that met your expectations.
The message will be passed on to the colleagues at the depot!
We hope to see you again soon in our store.

Best regards,
The Packeos team
G
Gaec M.
Rating: 5 out of 5
following a purchase from 05/06/2026
always perfect and fast
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Response from Packeos
Hello Pascal,

We warmly thank you for your flattering review! It is a pleasure to know that you are always satisfied with our services. We will be happy to welcome you again very soon.

Best regards,
The Packeos team.
D
Delphine I.
Rating: 5 out of 5
following a purchase from 28/05/2026
Thank you to the delivery person for checking that we are closed on Mondays ;)
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Response from Packeos
Hello Delphine,

Thank you for your warm feedback! We are glad that the delivery person was able to ensure the proper delivery for you. Your satisfaction is our priority, and we appreciate your encouragement.

Best regards,
The Packeos team
N
Natacha P.
Rating: 5 out of 5
following a purchase from 05/06/2026
Great!
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Response from Packeos
Hello Natacha,

Thank you very much for your positive feedback! We are delighted that your first experience with us met your expectations and we hope to see you very soon in our store.

Best regards,
The Packeos team
S
sarl stone fish V.
Rating: 5 out of 5
following a purchase from 03/06/2026
fast and compliant delivery
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Response from Packeos
Hello sarl stone fish,

Thank you sincerely for your positive feedback! We are delighted to hear that you appreciated the speed and compliance of your delivery. We hope to see you very soon in our online store for new experiences.

The store team
P
philippe L.
Rating: 5 out of 5
following a purchase from 26/05/2026
We have a whole stack of 104 unglued croissant bags either at the bottom or on the sides CAN YOU EXCHANGE? I am waiting for your response Thank you Lutz
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Response from Packeos
Hello,

I am sorry that you received poorly glued products.
Could you please send me photos by email to the address [email protected]?

I will exchange with you to replace these bags.

Looking forward to seeing you again on our site,
The Packeos team
H
Hervé S.
Rating: 5 out of 5
following a purchase from 01/06/2026
Very good but shipping costs are high for a small association.
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Response from Packeos
Hello Hervé,

Thank you sincerely for your positive feedback! We understand your comment regarding shipping costs. Your support is valuable to us, and we hope to see you again soon in our store.

Best regards,
The Packeos team
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 01/06/2026
Everything was delivered VERY quickly and as expected. Careful delivery. I am absolutely not disappointed with my purchase and recommend it.
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Response from Packeos
Hello Nathalie,

A big thank you for your very positive feedback! We are delighted to learn that your experience with us met your expectations. Your satisfaction is our greatest reward and we thank you for recommending our store.

Best regards,
The Packeos team
D
David P.
Rating: 5 out of 5
following a purchase from 27/05/2026
Incredible. Thank you. Fast transport too, congratulations to the whole team
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Response from Packeos
Hello David,

A big thank you for your flattering comment! We are delighted to know that you appreciated the speed of our service. We will be happy to see you again in our store for new discoveries.

Best regards,
The Packeos team.
L
LINDA Z.
Rating: 5 out of 5
following a purchase from 29/05/2026
A top team!!!
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Response from Packeos
Hello Linda,

A big thank you for your warm feedback! We are delighted to have met your expectations. Please feel free to come back to see us, it will always be a pleasure to welcome you again.

Best regards,
The Packeos team
E
Eric B.
Rating: 3 out of 5
following a purchase from 25/05/2026
Compliant with the order Absence of reference noted on packaging for verification
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Response from Packeos
Hello,

We send a delivery note by email in advance of the delivery.
Some of our products have the reference written on the box, but this is not the case for all of our products.

If during verification you notice that a product is not the right one, or if there is a missing item, you can contact us at the email address [email protected]

Best regards,
The Packeos team
M
MICHEL V.
Rating: 5 out of 5
following a purchase from 26/05/2026
very serious
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Response from Packeos
We sincerely thank you for your flattering review, Michel. Your satisfaction is our priority and your positive feedback encourages us to continue providing quality service. Please feel free to reach out to us for any other questions or needs, we are here to listen to you.

Best regards,
The Packeos team
Y
Yohann M.
Rating: 5 out of 5
following a purchase from 21/05/2026
Clients for years, always very good quality of products. Preparation and shipping of orders very fast. The only problem is the carrier in Spain.
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Response from Packeos
Hello Yohann,
We sincerely thank you for your flattering review and your loyalty to Packeos. We are delighted that you appreciate the quality of our products and the speed of our services. We take note of your feedback regarding the carrier in Spain and will try to improve this experience.

Looking forward to seeing you again on your next orders!
The Packeos team
A
Adeline C.
Rating: 5 out of 5
following a purchase from 26/05/2026
Perfect
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Response from Packeos
Dear Adeline,

We warmly thank you for your flattering review and are pleased that our site "Packeos" met your expectations. Your satisfaction is our priority and we hope to continue providing you with quality service.

Best regards,
The Packeos team
L
laure Q.
Rating: 5 out of 5
following a purchase from 23/05/2026
Great
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Response from Packeos
Hello Laure,

We sincerely thank you for your flattering review and your perfect rating! We are delighted to hear that you are satisfied with your experience with Packeos. Please feel free to reach out to us if you have any questions or suggestions.

Best regards,
The Packeos team
C
Charlotte S.
Rating: 3 out of 5
following a purchase from 18/05/2026
Everything is very well in general, this time the piping bags from Packeos that I ordered had a new distributor packaging that is unusable. I ordered 2. They arrived open and wouldn't stay closed so I wrapped them in tape to avoid having 200 loose bags... then I hung one up because it is made for that and it tore under its own weight. Really very cumbersome in the kitchen when everything is fast to have to struggle with the bags every time we need one. I hope it will change! I will continue to order because otherwise everything is perfect, the site is convenient and the products are cheaper and delivered quickly!
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Response from Packeos
Hello Charlotte,

I am sorry that the piping bag packages are defective. Could you send me some photos if you took any?
You can send them to me at the email address [email protected]

I hope to be able to help you, and see you again for other orders!

Best regards,
The Packeos team
N
Nadia C.
Rating: 5 out of 5
following a purchase from 21/05/2026
As always, top-notch! Thank you for the kindness of the staff ..
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Response from Packeos
Hello Nadia,

A big thank you for your loyalty and for your very kind message.

We are delighted to know that your experience is, as always, up to your expectations. Your comment about the kindness of our team particularly touches us and will be passed on to the concerned individuals.

Thank you for your renewed trust, and we look forward to assisting you with your future orders.

Best regards,
The Packeos team
E
Edouard P.
Rating: 5 out of 5
following a purchase from 20/05/2026
Great
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Response from Packeos
Hello Edouard,

Thank you very much for your feedback and your rating of 5/5!

We are thrilled to read that your experience with Packeos was “great”. Your satisfaction is our greatest reward.

We look forward to serving you again soon.

Best regards,
The Packeos team
S
Sandrine R.
Rating: 5 out of 5
following a purchase from 20/05/2026
A wide variety of products of all sizes and inexpensive. Fast delivery by carrier
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Response from Packeos
Hello Sandrine,

Thank you very much for your review and your rating of 5/5.

We are delighted that you appreciated the diversity of our product range, our prices, and the speed of delivery. Your satisfaction is our greatest reward.

Thank you for your trust and we look forward to assisting you again with your future packaging needs.

Best regards,
The Packeos team
S
Solenn L.
Rating: 5 out of 5
following a purchase from 16/05/2026
-
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Response from Packeos
Hello Solenn,

Thank you for taking the time to share your feedback and for your 5/5 rating.

We are thrilled that your experience with Packeos has given you complete satisfaction.

We look forward to assisting you with your future orders.

Sincerely,
The Packeos team
M
Marc R.
Rating: 5 out of 5
following a purchase from 18/05/2026
Perfect products
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Response from Packeos
Hello Marc,

A big thank you for your feedback and for your 5/5 rating!

We are delighted to learn that our products give you complete satisfaction. Your opinion is greatly appreciated and is a wonderful reward for our team.

We look forward to assisting you again in your upcoming packaging projects.

Best regards,
The Packeos team
P
Pierre J.
Rating: 3 out of 5
following a purchase from 14/05/2026
Bags of lower quality than what I used to order before and which have disappeared from your catalog
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Response from Packeos
Hello Pierre,

We apologize for this disappointment regarding the quality of the received bags.

We invite you to write to us at the following address: [email protected] specifying what is not suitable with the concerned products. This will allow us to analyze your feedback more precisely.

Best regards,
The Packeos team
L
Lise L.
Rating: 5 out of 5
following a purchase from 11/05/2026
Top
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Response from Packeos
Hello Lise,

Thank you very much for your feedback and for your 5/5.

We are delighted to hear that you are satisfied with our service.
We look forward to assisting you again with your next order.

Best regards,
The Packeos team
V
Valentine Q.
Rating: 5 out of 5
following a purchase from 11/05/2026
Received the order in good condition and quickly. I recommend
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Response from Packeos
Hello Valentine,

Thank you very much for your feedback and for your recommendation.

We are delighted to hear that your order arrived well, in good condition and quickly.

Looking forward to seeing you again soon on Packeos.

Best regards,
The Packeos team
L
laetitia B.
Rating: 5 out of 5
following a purchase from 05/05/2026
Perfect and quick
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Response from Packeos
Hello Laetitia,

Thank you very much for your feedback.

We are delighted to learn that your experience met your expectations and that our service has given you complete satisfaction.

Looking forward to seeing you again soon on Packeos.
L
LA DOLCE VITA D.
Rating: 5 out of 5
following a purchase from 02/05/2026
I am very satisfied
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Response from Packeos
Hello David,

Thank you very much for your feedback.

We are pleased to know that you are satisfied with your experience with Packeos.

Looking forward to seeing you again on our site.
The Packeos team
O
OLIVIER R.
Rating: 5 out of 5
following a purchase from 02/05/2026
very good
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Response from Packeos
Thank you very much for your feedback, Olivier.

We are delighted to see that our Packeos site has satisfied you.

Looking forward to exchanging with you again if needed.
D
Didier W.
Rating: 5 out of 5
following a purchase from 30/04/2026
great
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Response from Packeos
Thank you sincerely for your positive message, Didier.

It is a pleasure to know that Packeos meets your expectations.

We will be happy to assist you again with your future needs.

The Packeos team
E
Emilie S.
Rating: 5 out of 5
following a purchase from 29/04/2026
Perfect
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Response from Packeos
A big thank you for your feedback, Emilie.

We are happy to know that your experience with Packeos has lived up to your expectations.

We remain at your disposal if needed.

The Packeos team
M
Mireille F.
Rating: 5 out of 5
following a purchase from 28/04/2026
Top
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Response from Packeos
Thank you very much for your positive feedback, Mireille.

We are delighted to learn that our services meet your expectations.
We look forward to assisting you again.

The Packeos team
R
Rémi M.
Rating: 5 out of 5
following a purchase from 26/04/2026
Meets expectations
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Response from Packeos
Thank you for your positive feedback, Rémi.

We are delighted to know that our services meet your expectations.

Do not hesitate to reach out to us if needed.
The Packeos team
C
Camille L.
Rating: 1 out of 5
following a purchase from 23/04/2026
The package was damaged upon delivery, opened and items are missing ...
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Response from Packeos
Hello,

I am sorry that your box of tubes arrived damaged with missing products.

If you took a photo of the package upon receipt, could you please send it to me at the following email address: [email protected]

In general, if you have any problems with an order, contact us!

I remain at your disposal to answer your questions.
The Packeos team
A
Audrey H.
Rating: 5 out of 5
following a purchase from 25/04/2026
Super delivery! Products too. However, I hadn't seen information about the configuration of certain boxes that do not facilitate the packaging of the cakes. But maybe it's me who wasn't paying attention!
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Response from Packeos
Hello Audrey,

Thank you very much for your review and for your positive feedback regarding the delivery and the products.

We are delighted that your order has met your satisfaction.

Regarding your comment about the configuration of certain boxes, could you please specify what information you felt was missing at the time of your choice or when using the product?

Your feedback will help us verify if certain elements can be made clearer for our customers.

You can send us your details directly by email at the following address: [email protected]

Thank you again for your feedback.
S
sonia B.
Rating: 5 out of 5
following a purchase from 21/04/2026
Meets my expectations
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Response from Packeos
Hello Sonia,

Thank you for your feedback.

We are delighted to hear that your order met your expectations. Your satisfaction is very important to us and your message is appreciated by our entire team.

We look forward to assisting you again soon.
A
armin S.
Rating: 5 out of 5
following a purchase from 06/04/2026
Perfect product and delivery, delivery issue perfectly handled by your customer service
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Response from Packeos
Hello Armin,

Thank you very much for your feedback and for your 5/5 rating.

We are delighted to learn that the product satisfied you and that our customer service was able to effectively manage the issue encountered during delivery. Your message is greatly appreciated by our entire team.

We look forward to assisting you again with your future orders.

Best regards,
The Packeos team
F
FREDERIC P.
Rating: 5 out of 5
following a purchase from 17/04/2026
Perfect
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Response from Packeos
Hello Frédéric,

Thank you very much for your feedback and for your trust.

We are delighted to learn that your experience with Packeos fully met your expectations. Your satisfaction is essential to us, and your opinion makes us very happy.

We look forward to assisting you again soon.
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