Customer reviews of Packeos

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/02/2021 à 11h30 following a purchase from 04/02/2021

Always satisfied with the products, very efficient and fast order preparation
I recommend..

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/02/2021 à 11h14 following a purchase from 31/01/2021

Wide range of products. Very fast service and delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/02/2021 à 09h48 following a purchase from 02/02/2021

Very good site.
Cheap and fast shipping.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/02/2021 à 23h44 following a purchase from 30/01/2021

Perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/02/2021 à 16h28 following a purchase from 01/02/2021

Fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/02/2021 à 13h46 following a purchase from 02/02/2021

Nothing more to say. Perfect in every way

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/02/2021 à 19h13 following a purchase from 31/01/2021

Shipping costs are way too expensive

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/02/2021 à 12h46 following a purchase from 26/01/2021

Hello,
Delivered 13 days after the order date.
The pickup point refused my package because the sender did not stick the label.
I finally received a wrong package today with only small plastic bags.
This is a big mistake!!
Customer service still does not answer the phone.
I ordered
White square boxes - : pack of 50 pieces, :
23x23x13cm
White square boxes - : Pack of 50 pieces, :
10x10x8cm
Thick BLACK GOLD - : Pack of 50, CAR@ORNO
: 22x22cm

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Response from Packeos Published on 08/02/2021

Hello,
We will deliver the products you ordered directly to your address. It will be simpler than going through a pickup point. The carrier must have swapped the labels with another order.
Regarding your calls, I regret, but the attempts made on Thursday to contact me were outside our hours, and on Wednesday morning I unfortunately had to be online already.
If you wish, you can also contact me by email or via the live chat from 8:30 AM to 12 PM and from 1 PM to 4:30 PM.
Best regards,
Ludovic from Packeos customer service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/02/2021 à 12h24 following a purchase from 28/01/2021

Great! Wide choice and especially good quality! Ultra fast delivery.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/02/2021 à 17h12 following a purchase from 25/01/2021

Damaged, opened and wet cartons

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Response from Packeos Published on 15/02/2021

Hello,
Thank you for your feedback.
Were any products damaged?
If you have some photos, I would appreciate it if you could send them to me so I can follow up with the carrier.
Here is my email address: [email protected].
Please know that we will do our best to ensure your next order arrives without issues.
Best regards,
Ludovic from Packeos customer service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/02/2021 à 23h40 following a purchase from 23/01/2021

Order shipped quickly, well packaged. Beyond the very affordable prices, the products are of good quality. I recommend this site a thousand times. From now on, I will order from them. The only downside I would mention, if there had to be one, is that compared to other sites in the same sector, shipping costs remain quite high. While others offer free shipping for orders over €49.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/01/2021 à 14h01 following a purchase from 19/01/2021

Very professional and fast! I recommend

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Acheteur Vérifié

Rating: 1 out of 5

Published on 29/01/2021 à 22h22 following a purchase from 20/01/2021

Never delivered
I ordered again but without any commercial gesture

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Response from Packeos Published on 03/02/2021

Hello,
I am currently checking with the carrier to find out where he delivered your package. I will proceed with the refund of the first order, and reimburse you for the shipping costs as compensation.
I am sorry for the inconvenience caused.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/01/2021 à 19h52 following a purchase from 19/01/2021

Perfect as usual

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/01/2021 à 18h01 following a purchase from 20/01/2021

Perfect!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 29/01/2021 à 07h19 following a purchase from 18/01/2021

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 28/01/2021 à 15h21 following a purchase from 19/01/2021

Very good - simple ordering process and fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/01/2021 à 18h23 following a purchase from 18/01/2021

Very well-made site, practical, simple and efficient!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 27/01/2021 à 14h19 following a purchase from 17/01/2021

very good site there is choice and interesting prices

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/01/2021 à 22h33 following a purchase from 17/01/2021

Very fast delivery in two days I receive my order of very high quality products at very low prices
I cannot change sites
If there were a rating more than 5 stars I would give it without hesitation
Thank you very much Packeos

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/01/2021 à 18h41 following a purchase from 15/01/2021

very good,

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Acheteur Vérifié

Rating: 5 out of 5

Published on 26/01/2021 à 14h29 following a purchase from 18/01/2021

Nothing to say perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 22/01/2021 à 16h26 following a purchase from 11/01/2021

I practically only use Packeos The website is user-friendly
Very professional. In case of questions or problems, we have a contact person who responds within minutes. I hope to continue working with Packeos for a long time

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/01/2021 à 12h41 following a purchase from 13/01/2021

Very good service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/01/2021 à 19h27 following a purchase from 08/01/2021

Very satisfied with our order as well as the delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 20/01/2021 à 13h56 following a purchase from 11/01/2021

good ;)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/01/2021 à 16h22 following a purchase from 08/01/2021

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 19/01/2021 à 08h15 following a purchase from 04/01/2021

Fast and compliant

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Acheteur Vérifié

Rating: 5 out of 5

Published on 17/01/2021 à 23h16 following a purchase from 02/01/2021

I appreciate it.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/01/2021 à 00h24 following a purchase from 30/12/2020

Attractive price and top-notch welcome

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/01/2021 à 14h44 following a purchase from 01/01/2021

Easy to use

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/01/2021 à 09h48 following a purchase from 17/12/2020

Very good and very responsive after-sales service in case of problems.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/01/2021 à 20h13 following a purchase from 12/12/2020

I give a score of 5 for the after-sales service. Indeed, despite an error in delivery (I would give a score of 0 for the carrier), the online service was top-notch. Very quick response and instant exchange by email. It makes all the difference when you take care of the problem and resolve it quickly. I will continue my packaging purchases at Pakeos despite the poor delivery service.

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Response from Packeos Published on 11/01/2021

Hello, Thank you for your feedback, please know that we are in the process of changing carriers. In the meantime, I will inform our current carrier to be more vigilant with shipments. Looking forward to serving you, Ludovic from Packeos customer service. "Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/01/2021 à 12h44 following a purchase from 29/12/2020

Compliant with the visual, good quality

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/01/2021 à 09h14 following a purchase from 17/12/2020

Very good, compliant with what I wanted

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/01/2021 à 18h47 following a purchase from 23/11/2020

Very convenient for finding an item.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 31/12/2020 à 15h50 following a purchase from 22/12/2020

Package arrived damaged Box much smaller than in the photo disappointed Difficulties returning the package First and last order

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Response from Packeos Published on 05/01/2021

Hello,
You ordered boxes 20x20x13cm and these are the ones you received. The dimensions of the boxes are indicated when you click on the photos. I asked our carrier to come and pick up the products, however with the workload he could not come on the scheduled day, nevertheless he would have come another day and it would not have changed the refund delay.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 31/12/2020 à 13h02 following a purchase from 19/12/2020

Perfect, fast shipping

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/12/2020 à 17h26 following a purchase from 21/12/2020

Thank you for the speed of the shipment, and for the quick responses by email.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/12/2020 à 16h54 following a purchase from 22/12/2020

Extremely fast and compliant delivery. Delighted with my purchases

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