Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/06/2018
the site is simple, ordering is easy and the prices are correct but one item was missing from the delivery box
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/06/2018
I still have not received my delivery, one order and I find myself with 2 invoices with different amounts. do not recommend
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Response from Packeos
Hello,
The carrier was unable to deliver your first order. That is why we resent your products via a new order. The amount of the new invoice should have been 0. I invite you to only consider the first one.
You should receive your products during the week.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
practical site, very fast delivery and competitive prices!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/06/2018
Bad delivery service we sent an email and left a message no news from them
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Response from Packeos
Hello;
Could you please send me the photos of the products you received? Here is my email address: [email protected].
We will replace the products that the carrier damaged during delivery.
Thank you for your feedback, and we will do our best to ensure that your next delivery goes as smoothly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
I highly recommend very good value for money and fast and careful delivery despite the fact that my order was incomplete, the customer service was very responsive to send me the missing products express, to my home.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2018
Very good! good product and well packaged. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
The site is well structured and allows easy navigation. The products are well described and you can quickly simulate a free shipping price.
Very good rating for the quality of shipments (perfect pallet packaging) and also for the seriousness of the carrier. Nothing to say about the perfect delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Nothing to report, good products, excellent value for money, fast delivery. Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Fast and efficient service. Product conforms to the indications. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
No issues, easy order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2018
Receipt conforms to my order, fast delivery, pure happiness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2018
You can find what you are looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Fast and good rates.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good quality-price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
VERY GOOD
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
My order was not taken into account contrary to what the received email said... then after a message, they sent me this order.. and it arrived at the wrong pickup point...
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Response from Packeos
Hello Ms. Cuevas Portilla,
Your order had a payment error for an unknown reason. That is why the preparation time was a bit longer than expected.
I will also pass the information to our carrier so that your next order reaches you at the pickup point of your choice.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
Perfect order and arrived quickly. Very happy, I will reorder without any problem.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
PRODUCTS OK BUT DELIVERY DISAPPOINTING ONCE AGAIN
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Response from Packeos
Hello,
We have informed our carrier DPD to be more careful when handling our packages.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2018
Serious site, fast delivery, very competitive product, I would surely recommend, only a small downside on the last order which was not delivered to the right pickup point but nothing serious.
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Response from Packeos
Hello,
The Packeos team is happy to know that you like our prices and products. Regarding the pickup point, we will inquire, please know that you have the choice between several pickup points close to your home during step 4 of your order validation.
Best regards,
Sébastien from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2018
....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2018
Practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Fast delivery and correct prices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/05/2018
Delivery out of price and does not respect any delivery instructions, lucky I was there. The delivery person was not very pleasant either!!! Nonsense.
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Response from Packeos
Hello,
Thank you for your feedback, we will contact the carrier to report the problem you encountered during your delivery. Please know that we are in the process of changing carriers to offer you the best possible service at the best price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2018
very good very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2018
Very good, delivered on time and the bags are of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
The boxes are sent very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Clear site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2018
Shipping costs a bit high for small packages.
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products right away. Therefore, we cannot reduce or offer shipping costs. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
Good cheap product, but it catches up on the delivery costs which are exorbitant.
There are quite a few sites where delivery costs are free from a certain amount.
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Response from Packeos
Hello Mr. Cronie,
We have chosen to offer you the lowest possible prices for our products right away. Therefore, we cannot reduce or offer shipping costs. These are the rates of our carriers.
Most of our competitors have higher product prices to hide shipping costs.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2018
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2018
Lots of choices. Cheap. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
Very good product and good quality fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2018
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2018
good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2018
Serious, never had a problem so far
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