Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Average, I sent an email to Packeos regarding a packaging issue for my parcel... I have not received a response. Otherwise, regarding the products, they are of good quality and the prices are correct.
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Response from Packeos
Hello,
We apologize for the packaging issues. Please know that we do our best to ship orders in impeccable condition. We will ensure that your future orders arrive in the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
Clear and well-designed site, competitive prices and fast delivery, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2017
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
Serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2017
great and attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2017
Difficult to find but perfect
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Response from Packeos
Hello Mr. Bellargent,
We are located at Rue Mittlerweg in Colmar (68000, Alsace). You can also contact us by email at [email protected], via the chat on our site, or by phone at 0 892 350 005 (0.40€/min + call price).
For your information, you can find photos of our building by searching for Packeos on Google Images.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2017
delivered very quickly, good products, top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2017
Impeccable service, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
everything is ok
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
serious and fast site RAS except the delivery box too big for the package inside
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2017
Well in line with my expectations for all the ordered products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2017
Really great and especially at a good price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
Effective fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
Perfect, nothing to complain about, fast, respect for the order. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Only downside: shipping costs are very high!
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Response from Packeos
Hello Mrs. Pellorce,
The transport costs are those of our carriers. The low prices of our products do not allow us to reduce transport costs.
Best regards,
Ludovic from Packeos customer service,
Quality Food Packaging at DISCOUNT prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Great products, fast delivery.
I am very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
simply without surprise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
Cheap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
excellent no issues very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Great site and very good value for money I didn't find cheaper elsewhere I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Just the point on the shipping costs which are excessive for me.
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Response from Packeos
Hello Mrs. Andries,
The shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
Please know that we do our best to offer you the fairest prices.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
It's perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Very good service with the online chat very practical for asking questions with quick responses
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
I was well informed and I received my order very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Professional and accessible site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Honestly top-notch. My order was placed on a Friday evening and I was delivered on Monday. What more could you ask for. PROFESSIONALS. Even regarding contact with the advisors, nothing to complain about!! Thank you again Packeos and see you very soon
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2017
After a small payment issue quickly resolved following a message, my order was prepared immediately. Nothing to complain about. But where it gets tricky... is finding Packeos on the street! You have to ask around (when they know)! Apparently, I was not the first in this case.
I think it would be advisable to put up a sign and everything would be perfect!
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Response from Packeos
Hello Mrs. Loos,
Thank you for your feedback, we are located at Mittlerweg street in Colmar (Alsace, 68000). It is the large white building, our stock already has a sign with our logo. Please know that we will improve this point so that in the future, you can find our warehouse without difficulties.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Quick and perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2017
The site is good but the delivery time (10 days from Sunday to Wednesday) is way too long. Mazet transports sent a text on Tuesday for the following week, but there was no delivery at the scheduled time. After a call on Tuesday evening, I was delivered the next day with a torn box in a truck where the boxes were upside down.
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Response from Packeos
Hello Mr. Etienne,
We apologize for the inconvenience caused. The average delivery time is 5 to 8 days on average through Mazet transports. We will pass the information to the carrier so that your next order can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
very fast, products meet my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Hello, I have been ordering from your site for several years and, until now, I have never been disappointed with the products I have ordered from you. This is why I remain loyal to you. I hope to see you very soon for my next order if I need it.
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Response from Packeos
Hello Mrs. Faure,
Thank you for your feedback, we will pass the information to our quality service to offer you the best possible service.
Looking forward to serving you,
Ludovic from PACKEOS customer service
"Quality Food Packaging at DISCOUNT prices"
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