Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2017
if we have the opportunity to pick up the goods on site, it's perfect. However, when we get delivered, the delays are very variable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2017
And 5 stars to Ludovic who answered me well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2017
everything received...compliant...no bad surprises...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Order arrived quickly and the boxes arrived very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2017
I picked up on site but very good welcome, working in storage, good price, good quality, good welcome 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Products conform to the description. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Super fast shipping, too bad we can't order more than 18 kilos
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Response from Packeos
Hello Mrs. Nasri,
If you have a professional premises, we can deliver directly to it. There is no weight limit for professional customers.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2017
Very fast delivery! Very good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2017
Goods conform, well packaged and good quality-price ratio. The issue remains with your carrier (Mazzet) that you will need to resolve quickly, I think.
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Response from Packeos
Hello Mr. Rampillon,
We do our best to satisfy all our customers. We will do what is necessary with our carrier to ensure that this problem does not occur again.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/06/2017
Your carrier was extremely bad on this order, appointment postponed 4 times without us being informed, no contact on the delivery tracking page, response time unbelievable once the carrier's number was found on the internet, and finally no time slot given on the day of the final appointment. Must be reviewed imperatively, I have never seen such a complicated delivery in over 20 years of receiving packages! Moreover, I found myself out of stock of packaging boxes as the delivery dragged on....
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Response from Packeos
Hello Mrs. Leg,
Our carrier apparently had difficulties delivering to you because your company's name was not indicated at the delivery address.
We will do our best with our carrier so that they can deliver to you under better conditions during your next order.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2017
fast no problem very interesting price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2017
very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2017
Incomplete order and half refund 1 month later
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Response from Packeos
Hello Mrs. Lalouchi, We sent you a refund proposal in early May on the Paypal.com site. We could only refund you after you accepted this request. We will do our best to ensure that your future orders go more smoothly. Best regards, Ludovic from Packeos customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2017
satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2017
The delivery service should be improved and take into account customer requests regarding the times to be respected.
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Response from Packeos
Hello Mrs. Freitas-Herlin, We are doing our best to ensure that your requests are respected by our carrier. However, it happens that our carrier cannot take into account certain requests regarding delivery times. We apologize for the inconvenience caused. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2017
very convenient and reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Very friendly contact, flawless processing and very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2017
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Very competitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
clear and neat site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2017
serious supplier,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2017
The quality/price ratio is very good. The site is very easy to use but to give a suggestion, I would say if the shipping time could be shortened and also that the package takes a bit of time before leaving the depot. Otherwise always very correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2017
The transport is not great
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Response from Packeos
Hello Mr. Bernard, Thank you for your feedback, we are doing our best to ensure that you can be delivered within the indicated timeframes. We will inform the carrier so that in the future your orders are delivered as quickly as possible. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2017
Good quality-price ratio good quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2017
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2017
Very good, nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2017
Quickly and efficiently.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
this site is very well done. Everything is clear. easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2017
Easy to use site and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2017
Very interesting site but shipping costs are high. I would have preferred them to be proportional to the order amount rather than flat-rate.
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Response from Packeos
Hello Mrs. Zehner Paridgi,
We thank you for your feedback, please note that our shipping costs are calculated based on the weights shipped.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2017
Very good quality price ratio. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2017
fast service careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2017
fast delivery package in good condition and true to my order thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2017
Average because the explanations from your advisor did not seem very convincing to me, telling me on the phone that you have prices on the boxes and that you will "double" the prices afterwards is a bit far-fetched!!!!!!
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Response from Packeos
Hello Mr. Olcay,
All our prices are displayed on our site www.packeos.com.
Shipping costs are calculated based on the weight of your order.
We offer low prices on the site all year round.
We look forward to serving you again
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2017
a big thank you very satisfied
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