Customer reviews of Packeos

online payment not taken into account
no response to my voicemail
after the call, fast shipping without commercial gesture

I ordered boxes 1208, I received 1208b.

Waiting for my package arrived late due to the carrier, the Packeos manager wished me good luck for receiving the package in the coming days?

The quality-price ratio is great. The packaging products fit perfectly. But as always, the delivery goes wrong. This time our package arrived in bulk, exploded cartons, some completely unpacked, to be picked up in the truck.

Be careful with product tracking... We should have regular availability.

15 days to get delivered. It's too long

The boxes always arrive in poor condition, especially the torn edges. Fortunately, so far it hasn't affected the contents. But it would be good to pay more attention to this

Good, only downside is the delivery is too expensive

Average

Hello. Very dissatisfied with my order. Indeed, when ordering 5000 sauce pots I do not understand why you do not include the lids. Moreover, I ordered five boxes of Craft salad pots and received an invoice for five, refunding four. Normal, you might say. However, it would be very wise to receive an email when you have a restock. I also think you should change carriers, the one you currently have is terrible. The site states that it is delivered in three to four working days, for my part I have never been delivered before a week and a half, and for the last one, two weeks. Out of the seven or eight orders I have had, each time a box was broken. No return but still. Finally. When I call to get 5000 cutlery for salad pots that I did not receive and I am told that the cutlery will be sent at your expense, unfortunately for me I receive the lids with 20€ shipping costs and additionally deducted from my account. I never gave authorization for a deduction. Indeed, I have always paid by credit card. Unacceptable. Three to four times more expensive than Colissimo. Delivery after four days too.... Here it is. Here is my evaluation, as much as the first order was very good, in the span of six months it has become very very very unpleasant to keep for my part. I do not yet know if I will continue to order from you. In any case, I wish you to improve and wish you a good day thank you

Currently a big supply problem for certain references

I am usually satisfied, but here I feel like I have been misled, as I placed 2 separate orders a few days apart so it is normal that I was charged for 2 deliveries, but I was delivered in one go, so I find it dishonest to charge me for 2 deliveries when my 2 boxes of products were in the same delivery. It's a shame!

Shipping costs are way too expensive

Hello,
Delivered 13 days after the order date.
The pickup point refused my package because the sender did not stick the label.
I finally received a wrong package today with only small plastic bags.
This is a big mistake!!
Customer service still does not answer the phone.
I ordered
White square boxes - : pack of 50 pieces, :
23x23x13cm
White square boxes - : Pack of 50 pieces, :
10x10x8cm
Thick BLACK GOLD - : Pack of 50, CAR@ORNO
: 22x22cm

Damaged, opened and wet cartons

Never delivered
I ordered again but without any commercial gesture

Package arrived damaged Box much smaller than in the photo disappointed Difficulties returning the package First and last order

In mid-December, I ordered transparent bags. Since the shipping costs are quite significant, I added soles for logs. Without even asking for my opinion, I received an email saying that my soles were shipped but that the bags (which I absolutely needed) would be refunded because they were out of stock. If I had received a little message beforehand about the availability of the bags, I would not have ordered. Anyway. I also add that once I sent a message to Pakeos, they indicated that it was an automatic email and that if I wanted, I could keep the remaining bags (which I did) but that the bags would not be available until January and even then. Strangely, the famous bags were shipped the next day. I was a bit angry but the Pakeos service reacted quickly anyway.

long delivery and the delivery person delivered to my neighbor without checking that it was the right place

The order went well. The site is clear. But upon receiving the delivery, it's another story... a torn and damp package, luckily the damage is minor. Too bad. Note for later to take care of deliveries.

Package arrived damaged, fortunately nothing was broken inside.

High shipping costs

Very good products but delivery to the wrong address for the second time.

The packaging box arrived very damaged. The boxes were not affected but we prefer to inform you for future orders.

I am disappointed I received my package crushed damaged but pastry box is crushed I am seriously disgusted

mandatory credit card payment to receive the order within a reasonable time frame is excessive

I ordered 10x25 boxes and received 9x25. Did not open the box upon delivery, no complaint. Best regards

Delivery at J+9, delivery people in flip-flops, deadlines validated with Kuehne Nagel not respected, delivery arrived at 5:30 PM when marked as urgent.

Big problem during delivery. My package was supposedly presented at my home. I was supposedly absent but I was present because I work from home. Then it was noted as "pending" for a week. I had to call to be told that since they didn't have my phone number or any of my contact details my package was BLOCKED. I was delivered the next day but if I hadn't called it would still be at their warehouse. No issue with the merchandise itself but a big delivery problem.

Well-structured site. The products are not of top quality. Everything is relative of course...

Punctual

It's a pity that the delivery person left the delivery on the sidewalk, we have a service door through which it easily passes, otherwise well done for the speed!
However, a question:
why don't you have a salesperson to pick up orders, and free delivery, I would order at least 2 times a month!
And my colleagues too

Catastrophic delivery and very damaged package

I placed an order as usual with delivery to a relay point! In the end, they tried to deliver to my old home so I was not delivered on time while I was urgently waiting for my order

very bad our order was lost

Haven’t received my express delivery despite dpd having had it for over a week and nobody has replied to my emails

Delivery in more than 4 days, package tracking poor.

Disappointed, I order regularly and my package was dropped off at the town hall, no one contacted me to tell me that my package had arrived. I received a box of a thousand bulk bags, but where is the hygiene?

Delivery much too long a week to be delivered instead of 48h as usual

Navigation needs improvement. Lack of filters for better sorting. Delivery price is mixed, very expensive and to be picked up at a relay point. However, considering the price, it is fast if you order before noon! Deadline respected.