Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 4 and 5 stars

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P
PATRICK S.
Rating: 5 out of 5
following a purchase from 27/12/2024
Very good, fast delivery, I recommend it
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Patrick P.
Rating: 4 out of 5
following a purchase from 03/12/2024
Not very clear once the order is paid, but quite responsive when we call
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Lionel V.
Rating: 5 out of 5
following a purchase from 26/12/2024
Everything is very good. The welcome when picking up the goods was very pleasant.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Cyrille S.
Rating: 5 out of 5
following a purchase from 19/12/2024
Readable site and quick search. The products are available and quickly identifiable. The descriptions are clear and precise.
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is thrilled to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
jérôme S.
Rating: 4 out of 5
following a purchase from 16/12/2024
Delivery ok and products meet expectations.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
E
emmanuelle D.
Rating: 5 out of 5
following a purchase from 05/12/2024
Everything was perfect
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is thrilled to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Michèle P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Wide choice of products.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
K
Kim H.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast order and delivery. Nothing to complain about, everything went very well!
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Zeina H.
Rating: 5 out of 5
following a purchase from 04/12/2024
very simple and fast
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Response from Packeos
Hello, Thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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SYLVAIN S.
Rating: 5 out of 5
following a purchase from 02/12/2024
very good site
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is thrilled to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Marcel M.
Rating: 5 out of 5
following a purchase from 10/12/2024
well packaged product received within the announced timeframe
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Amel H.
Rating: 4 out of 5
following a purchase from 29/11/2024
delivery a bit slow
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Our delivery times were extended during this holiday period, we had placed messages in several places on the site to inform our customers about this. Starting from the second week of January, we should return to our normal delivery rhythm in 3 to 5 working days. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Yvon L.
Rating: 5 out of 5
following a purchase from 05/12/2024
Impeccable site, delivery very good, nothing to say, very good
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Pascal M.
Rating: 5 out of 5
following a purchase from 13/12/2024
order received within a reasonable timeframe considering the period (December)
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Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Lachal J.
Rating: 5 out of 5
following a purchase from 04/12/2024
Deadlines respected, product compliant, very good
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Philippe J.
Rating: 5 out of 5
following a purchase from 11/12/2024
very good
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Response from Packeos
Hello, Thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Yves P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very practical
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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OLIVIER A.
Rating: 5 out of 5
following a purchase from 27/11/2024
very good quality
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Jean François D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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jocelyne F.
Rating: 4 out of 5
following a purchase from 29/11/2024
Delivery not very fast
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. At this end of the year, our delivery times are longer than usual. A message is present on the site before the payment step to indicate various information about delivery. We should return to our cruising rhythm of 3 to 5 working days by January. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean-louis C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very happy with my order. Package very well protected and carefully wrapped. My parcel is really as I expected, true to my order. I will not hesitate to place more orders with you. In the meantime, thank you very much.
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
V
vincent D.
Rating: 5 out of 5
following a purchase from 28/11/2024
easy and readable site, you can easily find your products
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
S
Soizik L.
Rating: 1 out of 5
following a purchase from 27/11/2024
An order placed several weeks ago...still nothing received...this site is neither serious nor professional.
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Response from Packeos
Hello, We are sorry that you have not received your order. We handed it over to the carrier on 05/12, but we have not received any alerts from them indicating a problem with your delivery. As soon as you contacted us, we initiated a full refund of your order. We sincerely apologize for the inconvenience caused and hope you have been able to find a backup solution. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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yannick B.
Rating: 4 out of 5
following a purchase from 27/11/2024
Delivery on time, the only issue would be the shipping cost a bit too high, even if ordering several items.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Marine L.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very good
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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SECOURS POPULAIRE C.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very satisfied, as usual.
See you soon
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Christine T.
Rating: 4 out of 5
following a purchase from 17/11/2024
in line with the visual, good quality
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices"
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Séverine C.
Rating: 5 out of 5
following a purchase from 21/11/2024
Fast and in accordance with the description
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Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Dominique L.
Rating: 5 out of 5
following a purchase from 14/11/2024
In line with my expectations
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Véronique S.
Rating: 4 out of 5
following a purchase from 26/11/2024
Well made and easy to use
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Pierre M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very happy with the product I purchased, and the person I spoke to on the phone was very helpful and especially very patient, more than I was!
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Christine C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very satisfied with my order, no need to search anymore, I found the perfect supplier
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Michel L.
Rating: 5 out of 5
following a purchase from 13/11/2024
In line with what I expected
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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So O.
Rating: 1 out of 5
following a purchase from 16/11/2024
Terribly disappointed with the service, my package was not delivered directly to my home but just downstairs. I had to carry a 19 kg box all by myself. I love it. Once I opened this box since it was dropped off without my consent, I opened it and it was completely ripped open. Most of the products I bought were poorly packaged and wrapped. Most of the products were therefore damaged. I paid for a package in its entirety with products that are no longer new because they were poorly transported and poorly protected. I tried to make a complaint and to this day, I still have not received any response. I strongly advise against this platform.
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Response from Packeos
Hello, We are sincerely sorry that you received your order in these conditions. We did not receive an alert for your complaint on our tracking platform, we truly regret this, as we could have perhaps provided you with a backup solution for the damaged products. Could you please get back to us by phone or email so that we can discuss your unfortunate experience? Here is our email address: [email protected] The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Thierry D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Regular customer of Packeos, impeccable as usual.
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Response from Packeos
Hello, We thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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anita M.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very satisfied
Thank you very much
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
J
Justine M.
Rating: 5 out of 5
following a purchase from 10/11/2024
Super quality
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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FRANCESCO R.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very good, impeccable service, careful and attentive. I recommend!
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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ACPAHU B.
Rating: 4 out of 5
following a purchase from 11/11/2024
-
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Céline R.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good, impeccable service, careful and attentive. I recommend!
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Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18