Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Everything went well, fast and careful shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2022
Very simple site to use
Fast shipping
Shipping costs too high
Average quality of boxes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2022
Available, courteous, and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
order delivered quickly and my wait for the product..thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
I did not receive my pastry bags 103
Will you resend them or refund me?
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Response from Packeos
Hello, We can refund you as we are unfortunately out of stock on this product. Normally my colleague has already asked you for your bank details to proceed with the refund. Could you please send it to us? Here is my email address: [email protected]. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
The site is very good. Wide choice. Quality products. Competent service. Very good welcome in Colmar
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
No problem, everything is in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Good delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very good quality, low price, I recommend. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
top site, excellent quality price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Very clear and easy to use website. Responsive and very professional customer service. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Perfect, deadlines respected, merchandise compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Efficient and respect for deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Overall good products at competitive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Perfect, fast delivery and quality product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/03/2022
Honestly, everything should be put on a pallet if not top or put boxes to separate the boxes with the bags, delivery service 0 because to put a pallet in front of the shop in the middle of service
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Response from Packeos
Hello, We have chosen to protect our pallets with thick cardboard boxes in addition to strapping. All our products are also packaged in boxes or wrapped in plastic according to the suppliers. Was your order damaged upon delivery? For orders under 100kg, you have the option to choose parcel delivery, which prevents the carrier from leaving the pallet on the sidewalk. Please note that the driver is within his rights when he leaves the pallet in front of your address. French law allows him to do so. However, I can still pass the information to the carrier so that he is more vigilant in the future. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Top top top! Great products, great choice and excellent quality price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Nothing to say, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Very good, very clear. Works very well. Deliveries arrive on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
everything is ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Fairly readable. Nothing negative.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Good quality and very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Always very happy with the products ordered from Packéos! However, there was a problem with the GLS carrier delivery. When I ordered on the site, it was supposed to be DPD but the delivery was made by GLS... The order was supposed to be delivered to my home, I received an email stating that the package could not be delivered because there was an error in my address. On the GLS website, I therefore changed the delivery location by choosing the GLS depot which avoids any problems related to my address and is easier to manage with my working days. My husband then went to the GLS depot to pick up the package. The person at the reception informed him that the package was not at the depot but had been delivered to my home... My husband explained the situation to this person indicating that we had made a change to the delivery location. On the way back, my husband received a call from our neighbor, informing him that someone had rung his intercom without waiting for my neighbor to come down (not even knowing if my neighbor was present!!!) and left the package in front of the building door facing the road and without us being able to check the condition of the package! Moreover, the box was damaged and the cardboard soles had the corners crushed! This return does not place any blame on the Packéos site which I highly recommend, but I want to alert them about the delivery conditions of their GLS carrier whose delivery changes were not respected and the way the delivery person proceeded. I also thank my neighbor for being there because anyone could have taken the box that was left outside like that in front of the door (in the city center)! Even if it was just cardboard packaging, it was worth 60 euros and there was an urgent need for services!
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Response from Packeos
Hello, Thank you for your feedback! We will directly pass the information to our new carrier GLS. We have stopped working with DPD, this will be official by the end of April normally. On the site, you will have direct access to the package tracking. I invite you to get back to me with your next order so that I can ensure it reaches you without any issues. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Very satisfied with the site navigation and the speed of delivery! It was a first time and I will renew
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
clear and pleasant website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Very good quality-price ratio and fast delivery, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
very good. Serious site that always responds to questions quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Very satisfied thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Excellent responsiveness Thank you! I recommend Packeos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Product meets my expectations and fast delivery ii
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