Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Order placed on June 10 and still nothing received ..
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Response from Packeos
Hello,
The package is on its way, the carrier has already tried to deliver to you once unsuccessfully on 12/06 around noon. As we indicate on the site, we do not deliver to individuals at their homes because some addresses like yours are too difficult to access, we only deliver to a network of pickup points.
I will follow up with the carrier and keep you updated as soon as I have news.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2021
For the last 2 orders placed for vacuum bags, the ordered references (1st order: 150x300 / 2nd order: 150x200) were replaced without notifying us with others (150x280 - unusable for us because of the unsuitable format). Not to mention the packages ripped open by DPD at every delivery.
At the beginning of May, we were promised that the correct references would be redelivered and that a carrier would come to collect the wrong products. Still no news despite a follow-up on the Packeos voicemail on May 28.
I hope for a commercial gesture from them.
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Response from Packeos
Hello,
Regarding the 150x300mm vacuum bags, our supplier changed the size to 280mm, we unfortunately did not make the change right away. We cannot send you the size you want.
For the 150x200mm bags, it's really strange because we still have this dimension, it may be a preparation error.
Did you get back to me during your penultimate order in January?
I am sorry but I cannot find any trace of emails or voicemails, that is why we did not process the request.
I invite you to contact me by email at my address: [email protected], by phone at 03 89 23 43 18, or via the live chat on the website. We will find a solution.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
I AM DELIGHTED WITH THE SITE WHICH IS VERY PRACTICAL AND VERY SIMPLE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Serious company
Easy contact
Delivery in 3 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2021
Great choice of products, interesting prices and fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Nothing to report except the speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
The products are good and the price is affordable. However, some products keep increasing, so to compensate, we have to change sizes to not lose too much margin on our activity.
Very positive point: often new products appear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
Quality product, several orders never disappointed, fast delivery ideal for my needs
Good quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2021
I often order from Packeos and I have always been satisfied, very good merchandise very good welcome I highly recommend (not expensive at all).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Good product, shipping costs a bit high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2021
Clear and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Package arrived within the expected time, good quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2021
Second order no surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Fast delivery, well-protected package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Perfume
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2021
Not solid at all.
I regret my purchase
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Response from Packeos
Hello,
The white pastry boxes meet market standards. We have not received any other negative feedback regarding this product. Could it be possible that you received a damaged batch?
Looking forward to serving you,
Ludovic from Packeos
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2021
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Choice, price, and speed. What more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Fast and good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2021
PRACTICAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
Nothing to report, the pallet was very well packaged. Too bad for the POP range which is going to be discontinued. The range that replaces it seems too cluttered and not nice for our clientele.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2021
my order was supposed to arrive thursday, confirmed by you directly. When it hadn’t even arrived Friday, I tried to call but no answer, answering machine. Let’s hope it arrives next week
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Response from Packeos
Hello,
I will follow your order and try to understand why the transporter didn't deliver already. I'll come back to you asap.
Best regards,
Ludovic From Packeos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2021
great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
Very good site, new products are regularly available. Shipping costs are a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2021
I just received an order on Monday, May 10 and the state of the delivery is deplorable, I took photos because at the price of your delivery service we can expect the best and there I have several damaged products.
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Response from Packeos
Hello,
thank you for taking the time to write this review, we will pass the information to the quality service of our transporter. Did you file a complaint on the transporter's slip?
For the follow-up of the file, I invite you to send us the photos of the box and the damaged products.
Thank you for your trust,
Laurent from Packeos customer service
Tel: 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Good follow-up, quality customer service.
Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Even though the website was down for a few hours, everything went very well. The handling and delivery were quick
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
real-time order tracking would be a plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
in line with my expectations, fast delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery, correct price, and on the phone, great welcome and attentive to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Always happy with my orders placed with them. Speed, responsiveness of their service. And of course, always quality products. I recommend and will recommend again with them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good price
very fast delivery, almost EXPRESS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good, impeccable service, careful and attentive. I recommend!
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