Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Fast and serious delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
5 stars received on time, order satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
very serious and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
Everything is always very good except that we should be notified when the package is delivered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
good product but shipping costs are always too high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Clear and simple site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
Big problem with the carrier DPD, unscrupulous. Packeos reacted very well and did everything possible to resolve the issue.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Very good responsiveness from customer service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Fast and careful delivery. Quality packaging. I now know where to order my packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Very good site and responds to questions asked very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
perfect, very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
excellent value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
nothing to say; fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
We are very happy with the delivery, super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
3 damaged boxes in the batch, an email to customer service and the refund was processed quickly.
Excellent customer service, thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2020
Delivery at J+9, delivery people in flip-flops, deadlines validated with Kuehne Nagel not respected, delivery arrived at 5:30 PM when marked as urgent.
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Response from Packeos
Hello Jonathan,
Thank you for your feedback, we will be able to pass the information to the carrier so they can improve. For your next order, I invite you to contact me by phone, via live chat or by email to let me know, I can then personally follow your order and ensure that you receive it within the usual deadlines.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
compliant with the description, just the shipping costs are a bit high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2020
good, serious site! Delivery time a bit long for home delivery... in relay, the time is good but a bit expensive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
package compliant
for delivery you have to go pick it up.
I would have preferred to be delivered but nothing mentions it in the tab. (impossible)
plan to resolve the problem
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Response from Packeos
Hello,
we offer 3 options for delivery:
1) Pickup of goods at our warehouse in Colmar (Alsace)
2) Delivery by DPD (-22 kgs)
3) Delivery by Kuehne Nagel (for businesses)
Looking forward to serving you,
Vincent from Packeos
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2020
Very short delivery time and delivery even on Saturday.
Product compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Very satisfied, fast delivery, very reasonable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2020
perfect fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Extra!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2020
I am very satisfied, delivery in 24 hours, the goods are very good...
I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2020
Products arrived quickly and in very good condition
I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2020
very good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2020
quality equivalent to my previous order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Very fast delivery very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
As usual, shipping costs are too high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Order received quickly, everything is compliant! Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2020
Easy to use, very clear site
Always as satisfied with their quality of service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Packeos really good cheap, it's 25 minutes from our place we go to the warehouse to pick up the order really great, helpful staff
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