Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Wide choice and low prices. Fast delivery, but expensive.
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Response from Packeos
Dear customer,
shipping costs are calculated based on weight and your delivery address.
These are the carrier's rates.
Note that rates are calculated in increments of 10 kg up to 100 kg of goods.
and in increments of 50 beyond that.
If you want to optimize your shipping costs, I invite you to make a cart as close as possible to the next higher ten (e.g.: order 29 kg rather than 22 kg)
Thank you for your trust,
Sébastien from packeos.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2019
The site is great, it's just that if you don't change the quality of products every time
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Response from Packeos
Hello,
Thank you for your feedback, we do our best to always offer you the best possible products, however, we sometimes have to change suppliers for certain products.
We look forward to serving you
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Very pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2019
just the box was torn, but no damage inside
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
First delivery in less than 72h top, second 10 days order before 3pm)... given the shipping costs it's average...
Nothing to complain about the rest, however, good site!
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Response from Packeos
Hello,
We have recently changed carriers. The delay regarding your order is due to some computer issues. It has since been resolved.
Please know that we will do our best for your next order to arrive in the best time possible!
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
A well-organized site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2019
very good but a bit complicated to order
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Response from Packeos
Hello Olivier G,
Can you tell me what difficulties you encountered when ordering on our site? Please know that I am available to assist you by phone, via live chat, or by email.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Shipping costs a bit high
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Response from Packeos
Hello Frederic T,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce shipping costs. These are calculated based on the weights shipped. They are directly the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
serious and the staff always attentive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
the site is good but the '' validation'' is not very functional when it comes to delivery it's very chaotic ....
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Response from Packeos
Hello Olivier M.
Can you tell me what problems you encountered during your order?
Please know that we do our best to improve our customers' experience on our site, whether it's regarding order validation or delivery.
Here is our email address: [email protected]
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Good, except for the shipping costs being too high!!!
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Response from Packeos
Hello Damien C.
As you can see, our prices are low and do not allow us to reduce shipping costs. Please note that these are directly the rates from our carriers and we do our best to offer you the most competitive prices possible on our site.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
I received everything quite quickly, satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2018
interesting product prices; shipping cost a bit excessive.
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Response from Packeos
Hello Mr. Henry,
We have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
very responsive, perfect packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
Fast delivery, however, another means of transport should be made available for small packages! That's why I give 4 stars
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Response from Packeos
Hello Tracy N,
We offer three different modes of transport on our site, namely delivery to a relay point for individuals, which is the most practical and fastest mode for small orders, or delivery by DPD or MAZET for professionals with a shop or store.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
good site with good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2018
When placing an order, we do not have the possible date for pickup on site.
Having never been on site, I had difficulties finding the location (no sign) for package pickup. It would be easier to say that you are a subsidiary of Schneider and that the depot is located next door. Very satisfied with the quality-price ratio of the products.
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Response from Packeos
Hello,
When you choose to pick up your order directly from our warehouse in Colmar, we specify that the average pickup time is 24 hours. Once your order is ready, you will receive an automatic email indicating our hours, namely 8 am to 12 pm and from 1 pm to 4 pm from Monday to Friday.
When you are on Mittlerweg street, you can normally see our orange sign "Packeos" located above the door of our warehouse.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Order processed quickly and shipped on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
good overall service - site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2018
FAST...Quality price top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Everything is fine!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
A good site, you can easily find the products, the search bar is great.
There should be offers or promotions for good customers, too bad.
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Response from Packeos
Hello Nassim M,
We have decided on our site to offer you the lowest prices right away. The prices you see on Packeos are the best possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
My only regret is the shipping costs which are really too high.
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Response from Packeos
Hello Denis D.
We have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce the shipping costs. These are directly the rates of our carriers.
Best regards,
Ludovic from Packeos customer service,
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
Not very easy to find the product you are looking for but still good
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Response from Packeos
Hello,
We offer our products on our site among 3 main categories: bakery packaging, snacking packaging, and butcher packaging. You can navigate our site according to your needs, whether you are a professional or an individual.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Hello, very good site in line with my expectations, delivery within the expected time, too bad the shipping costs are not taken into account from the start
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Response from Packeos
Hello Denis C,
We have chosen to offer you directly the lowest possible prices for our products. The shipping costs are indicated when you click on your cart. You must first provide a delivery address so that our software can calculate the shipping costs based on the weight of the cart and your department.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Fast delivery
Shipping costs a bit high
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Response from Packeos
Hello Antoine L,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Delivered quickly. Satisfactory products.
What a shame to be limited to 15kg per delivery as a private individual.
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Response from Packeos
Hello,
Delivery for individuals is done through our network of relay points. The limit of 18kg is present on our site to prevent relay points from refusing packages upon delivery.
If you have the possibility to have it delivered to a professional you know, I can change the status of your Packeos account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
Item compliant with the description only downside the price of shipping and for individuals impossible to order items over 18 kilos
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Response from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because relay points refuse packages that are too bulky or too heavy. The 18kg limit is there to avoid this kind of issue.
If you have the possibility to have it delivered to a professional you know, I can change the status of your account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2018
PACKEOS very good, but delivery times too long
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Response from Packeos
Hello,
Your order was placed on October 26, it was delivered to you two days later knowing that you are located about 900km from our warehouse. We cannot be faster.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2018
I received mini bags ....
I would have liked larger ones.
The dimensions are not clear !!!!
They are unusable.
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Response from Packeos
Hello,
The dimensions are indicated on each product. Furthermore, they are explained in the product description at the top of the page: length + depth x height.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Good service, too bad it is so difficult, if not impossible, to reach a Packeos representative by phone.
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Response from Packeos
Hello Ms. Gel,
I am available by phone at 0892 350 005 (0.40€/min + call cost) or via live chat on our site from Monday to Friday from 8:30 am to 12 pm and from 1 pm to 4:30 pm.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2018
At first, no problem. All my orders arrived on time with top-notch delivery.
But for my last 4 orders, that was no longer the case. Huge delivery problem or even no delivery due to an address that was either incomplete or nonexistent, whereas until then the delivery person had always found my street. I then contact customer service who tells me they will do what is necessary but nothing. Still no delivery or delivery to a neighbor with the package left behind a bush (it was raining that day so the goods were damaged) until the day I had to threaten. It's sad to get to that point. I add that before the threats there were several email exchanges but they went unanswered. In any case, I will not order from Packeos again. Too bad because the quality of the goods is top-notch. I would just add that DPD is really acting in bad faith.
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Response from Packeos
Hello Mr. Ly,
During your last deliveries, we provided all the information to our carrier DPD. We see no problem that could hinder delivery. We will escalate the information to our carrier's quality service.
Please know that we are doing everything possible to ship all our orders under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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