Customer reviews of Packeos

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/09/2017 à 12h44 following a purchase from 30/08/2017

Order shipped quickly with the ordered products. After several orders no missing items.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/09/2017 à 13h25 following a purchase from 29/08/2017

The Packeos service is good but the delivery service is really bad

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Response from Packeos Published on 12/09/2017

Hello Mr. Siboni,
We are doing everything possible to deliver to you as quickly as possible. As soon as the delay exceeds 8 days, we issue a warning to our carrier.
We thank you for your trust.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/08/2017 à 17h13 following a purchase from 17/08/2017

Practical

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Acheteur Vérifié

Rating: 1 out of 5

Published on 18/08/2017 à 18h35 following a purchase from 08/08/2017

Order still not received, 10 days after payment

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Response from Packeos Published on 22/08/2017

Hello Mrs. Fontanel, The carrier is having difficulties delivering to you. I have forwarded your contact details to him so he can contact you and proceed with a second delivery. We apologize for the inconvenience. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at Discount Prices"

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/08/2017 à 08h58 following a purchase from 24/07/2017

Good site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/08/2017 à 20h26 following a purchase from 19/07/2017

good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2017 à 16h58 following a purchase from 21/07/2017

very good site! fast if I don't give the maximum rating, it's because some of the products I want to order are often out of stock

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Response from Packeos Published on 03/08/2017

Hello Mr. Zerr,
We have implemented a new restocking system to be more responsive regarding stock shortages.
We do our best to avoid these shortages.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2017 à 14h07 following a purchase from 22/07/2017

there should be a loyalty service, and review the packaging of the pallets

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Response from Packeos Published on 03/08/2017

Hello Mr. Simonian,
We have recently given instructions to our logistics team to better protect your pallets.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2017 à 12h25 following a purchase from 31/03/2017

In a positive way: order, maintenance in case of problems, and delivery have been satisfactory so far.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/07/2017 à 13h20 following a purchase from 06/04/2017

Very good

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Acheteur Vérifié

Rating: 1 out of 5

Published on 09/07/2017 à 15h06 following a purchase from 19/04/2017

Incomplete order and half refund 1 month later

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Response from Packeos Published on 11/07/2017

Hello Mrs. Lalouchi, We sent you a refund proposal in early May on the Paypal.com site. We could only refund you after you accepted this request. We will do our best to ensure that your future orders go more smoothly. Best regards, Ludovic from Packeos customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2017 à 09h24 following a purchase from 07/06/2017

It's a shame there is no phone number for direct contact

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Response from Packeos Published on 06/07/2017

Hello Mr. Roche, We have improved our after-sales service. You can now contact us by phone at 0 892 350 005 (0.40€/min + call price). Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2017 à 11h02 following a purchase from 17/05/2017

good quality-price ratio and good after-sales service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2017 à 09h03 following a purchase from 11/05/2017

We received our order on time. There is a choice of products. Very good.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2017 à 18h21 following a purchase from 09/05/2017

Very good products in general

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/07/2017 à 08h31 following a purchase from 11/06/2017

Serious, efficient, fast, inexpensive and of quality

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/07/2017 à 07h09 following a purchase from 12/06/2017

This site references a number of interesting products for food industry professionals. Delivery costs are a bit high and only known after basket validation.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/06/2017 à 09h02 following a purchase from 03/06/2017

Satisfied with my first order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2017 à 23h40 following a purchase from 19/04/2017

Quality price ratio

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2017 à 19h39 following a purchase from 28/05/2017

The products are well referenced, you can easily find what you want.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2017 à 10h13 following a purchase from 09/05/2017

TOP! Good quality price ratio!
Fast shipping and well packaged. The only downside is the shipping price which I find a bit high... and no loyalty program, too bad.
Other than that, I recommend it with my eyes closed!
Thank you packeos!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2017 à 08h27 following a purchase from 28/03/2017

The site is well designed.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2017 à 00h06 following a purchase from 09/04/2017

fast and close and suitable products

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 23h47 following a purchase from 30/03/2017

Very responsive, fast delivery. Clear site, easy navigation

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 22h02 following a purchase from 12/06/2017

easy and fast

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 17h47 following a purchase from 02/05/2017

Very good site, fast and careful shipping, too bad the shipping costs are so high. I really think that the price of delivery can deter new customers. It's limited to 20 kg for individuals, too bad

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 16h28 following a purchase from 17/04/2017

I was only looking for boxes about 30 cm, I found them and I am happy

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 16h11 following a purchase from 15/05/2017

Overall we are satisfied with your products. However, the quality of transport leaves much to be desired: packages often damaged and very dirty!!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 15h06 following a purchase from 11/04/2017

Good value for money. Too bad the shipping costs are a bit high for individuals like me.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 14h19 following a purchase from 27/03/2017

Excellent value for money... only regret is that before you could order as an individual up to 30 kg, now we have to settle for half and make several orders.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 13h46 following a purchase from 24/04/2017

clear precise fast

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 13h24 following a purchase from 24/05/2017

Good, but an 18kg package is very difficult to carry from the relay to the car!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 13h08 following a purchase from 15/06/2017

Interesting price

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 12h43 following a purchase from 03/05/2017

Very good, not far from our home

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 12h19 following a purchase from 08/06/2017

....

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/06/2017 à 12h09 following a purchase from 13/04/2017

Professional materials. Fast shipping. Too bad we can't order more than 18kg as a private individual. So we end up paying shipping fees multiple times.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/06/2017 à 11h42 following a purchase from 31/05/2017

Delay putting my company in difficulty and no commercial gesture

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Response from Packeos Published on 28/06/2017

Hello Mrs. Benhaim,
We do our utmost to satisfy all our customers.
We will ensure that your next order goes better.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/06/2017 à 11h21 following a purchase from 28/05/2017

I received half of my order

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Response from Packeos Published on 28/06/2017

Hello Mrs. Vuigner,
Following a stock shortage on the OR cardboard discs, we have processed the refund for this missing product.
We do our utmost to reduce stock shortages on our site.
See you soon on www.packeos.com
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"