Customer reviews of Packeos

9,1 /10

Based on 3 145 published reviews

5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 09/03/2021 à 19h16 following a purchase from 26/02/2021

Very clear and well-organized site

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Acheteur Vérifié

Published on 09/03/2021 à 03h12 following a purchase from 22/02/2021

Very satisfied with the products and fast delivery, I will recommend your services to my acquaintances.

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Acheteur Vérifié

Published on 07/03/2021 à 17h01 following a purchase from 15/02/2021

Very good products

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Acheteur Vérifié

Published on 05/03/2021 à 15h12 following a purchase from 25/02/2021

Super neat, super fast delivery.

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Acheteur Vérifié

Published on 05/03/2021 à 05h58 following a purchase from 23/02/2021

Price quality services everything is there

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Acheteur Vérifié

Published on 04/03/2021 à 15h56 following a purchase from 24/02/2021

the delivery is super fast we thank you it is remarkable

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Acheteur Vérifié

Published on 04/03/2021 à 15h38 following a purchase from 23/02/2021

Very good site that offers a lot of choices good quality and very fast delivery

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Acheteur Vérifié

Published on 02/03/2021 à 17h52 following a purchase from 22/02/2021

Very good trustworthy site, top product defying all competition, very fast delivery never disappointed I recommend it to you

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Acheteur Vérifié

Published on 01/03/2021 à 09h24 following a purchase from 18/02/2021

Fast and impeccable service, I recommend

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Acheteur Vérifié

Published on 01/03/2021 à 07h54 following a purchase from 17/02/2021

perfect

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Acheteur Vérifié

Published on 28/02/2021 à 23h33 following a purchase from 13/02/2021

Very good

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Acheteur Vérifié

Published on 25/02/2021 à 13h35 following a purchase from 17/02/2021

Hello. Very dissatisfied with my order. Indeed, when ordering 5000 sauce pots I do not understand why you do not include the lids. Moreover, I ordered five boxes of Craft salad pots and received an invoice for five, refunding four. Normal, you might say. However, it would be very wise to receive an email when you have a restock. I also think you should change carriers, the one you currently have is terrible. The site states that it is delivered in three to four working days, for my part I have never been delivered before a week and a half, and for the last one, two weeks. Out of the seven or eight orders I have had, each time a box was broken. No return but still. Finally. When I call to get 5000 cutlery for salad pots that I did not receive and I am told that the cutlery will be sent at your expense, unfortunately for me I receive the lids with 20€ shipping costs and additionally deducted from my account. I never gave authorization for a deduction. Indeed, I have always paid by credit card. Unacceptable. Three to four times more expensive than Colissimo. Delivery after four days too.... Here it is. Here is my evaluation, as much as the first order was very good, in the span of six months it has become very very very unpleasant to keep for my part. I do not yet know if I will continue to order from you. In any case, I wish you to improve and wish you a good day thank you

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Response from Packeos Published on 25/02/2021

Hello, I understand your frustration, however, the pots and lids are sold separately on the website like salad pots or cups for example. That is why we do not automatically ship both together. Regarding out-of-stock products, the new version of the site available at the end of the year will allow you to be automatically notified of restocks. We are aware that it is important to inform customers on this point. I agree with you that delivery times could be improved overall in certain areas like yours, but I want to clarify that the return of lids for sauce pots, which were not charged to you contrary to what you say, was done in 3 days. The invoice created on the site was automatically canceled by a credit also present on this site. You were never debited and you will not be. I must contradict you on this point. Please know that we will do our best to satisfy you if you continue to work with us. I also wish you a good day. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 24/02/2021 à 19h55 following a purchase from 15/02/2021

Easy to use

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Acheteur Vérifié

Published on 24/02/2021 à 12h29 following a purchase from 15/02/2021

Deliveries are compliant and on time. Easy return of unsuitable products. The only downside is frequent stock shortages. Knowing this, one must simply anticipate their own stocks. I recommend

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Response from Packeos Published on 26/02/2021

Hello,
Thank you for your feedback! We are aware that we need to improve the restocking of some of our products, we are doing our best with the purchasing department to address this.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 23/02/2021 à 21h32 following a purchase from 14/02/2021

Perfect

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Acheteur Vérifié

Published on 23/02/2021 à 12h39 following a purchase from 08/02/2021

Impeccable. However, it's a shame that square boxes do not exist in a height of 15cm.

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Acheteur Vérifié

Published on 19/02/2021 à 18h28 following a purchase from 10/02/2021

Quality product and fairly fast delivery service. We have been ordering for a long time and so far we are completely satisfied.

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Acheteur Vérifié

Published on 18/02/2021 à 10h33 following a purchase from 03/02/2021

Well-designed site, fast service, to recommend.

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Acheteur Vérifié

Published on 18/02/2021 à 08h58 following a purchase from 03/02/2021

fast and efficient service

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Acheteur Vérifié

Published on 17/02/2021 à 23h14 following a purchase from 03/02/2021

Excellent product, too bad I can't order more than 18kg for delivery

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Response from Packeos Published on 22/02/2021

Hello,
You can order more on our site if you have an address easily accessible by a carrier.
You just need to get back to me via chat, email, or by phone.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 17/02/2021 à 15h49 following a purchase from 08/02/2021

Top-notch, super fast and compliant materials

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Acheteur Vérifié

Published on 17/02/2021 à 14h28 following a purchase from 08/02/2021

For a first order, I am very satisfied with my purchases.
I will place another order for Easter.

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Acheteur Vérifié

Published on 13/02/2021 à 21h51 following a purchase from 04/02/2021

Very good and very satisfied with your products as well as the speed of preparation of our order and we have recommended you to our restaurant friends. We will place another order very soon

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Acheteur Vérifié

Published on 12/02/2021 à 16h04 following a purchase from 03/02/2021

Fast and compliant

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Acheteur Vérifié

Published on 12/02/2021 à 11h30 following a purchase from 04/02/2021

Always satisfied with the products, very efficient and fast order preparation
I recommend..

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Acheteur Vérifié

Published on 11/02/2021 à 11h14 following a purchase from 31/01/2021

Wide range of products. Very fast service and delivery

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Acheteur Vérifié

Published on 11/02/2021 à 09h48 following a purchase from 02/02/2021

Very good site.
Cheap and fast shipping.

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Acheteur Vérifié

Published on 10/02/2021 à 23h44 following a purchase from 30/01/2021

Perfect

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Acheteur Vérifié

Published on 10/02/2021 à 16h28 following a purchase from 01/02/2021

Fast delivery

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Acheteur Vérifié

Published on 10/02/2021 à 13h46 following a purchase from 02/02/2021

Nothing more to say. Perfect in every way

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Acheteur Vérifié

Published on 08/02/2021 à 12h46 following a purchase from 26/01/2021

Hello,
Delivered 13 days after the order date.
The pickup point refused my package because the sender did not stick the label.
I finally received a wrong package today with only small plastic bags.
This is a big mistake!!
Customer service still does not answer the phone.
I ordered
White square boxes - : pack of 50 pieces, :
23x23x13cm
White square boxes - : Pack of 50 pieces, :
10x10x8cm
Thick BLACK GOLD - : Pack of 50, CAR@ORNO
: 22x22cm

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Response from Packeos Published on 08/02/2021

Hello,
We will deliver the products you ordered directly to your address. It will be simpler than going through a pickup point. The carrier must have swapped the labels with another order.
Regarding your calls, I regret, but the attempts made on Thursday to contact me were outside our hours, and on Wednesday morning I unfortunately had to be online already.
If you wish, you can also contact me by email or via the live chat from 8:30 AM to 12 PM and from 1 PM to 4:30 PM.
Best regards,
Ludovic from Packeos customer service

Acheteur Vérifié

Published on 06/02/2021 à 12h24 following a purchase from 28/01/2021

Great! Wide choice and especially good quality! Ultra fast delivery.

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Acheteur Vérifié

Published on 02/02/2021 à 23h40 following a purchase from 23/01/2021

Order shipped quickly, well packaged. Beyond the very affordable prices, the products are of good quality. I recommend this site a thousand times. From now on, I will order from them. The only downside I would mention, if there had to be one, is that compared to other sites in the same sector, shipping costs remain quite high. While others offer free shipping for orders over €49.

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Acheteur Vérifié

Published on 30/01/2021 à 14h01 following a purchase from 19/01/2021

Very professional and fast! I recommend

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Acheteur Vérifié

Published on 29/01/2021 à 22h22 following a purchase from 20/01/2021

Never delivered
I ordered again but without any commercial gesture

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Response from Packeos Published on 03/02/2021

Hello,
I am currently checking with the carrier to find out where he delivered your package. I will proceed with the refund of the first order, and reimburse you for the shipping costs as compensation.
I am sorry for the inconvenience caused.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 29/01/2021 à 19h52 following a purchase from 19/01/2021

Perfect as usual

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Acheteur Vérifié

Published on 29/01/2021 à 18h01 following a purchase from 20/01/2021

Perfect!

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Acheteur Vérifié

Published on 29/01/2021 à 07h19 following a purchase from 18/01/2021

perfect

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Acheteur Vérifié

Published on 28/01/2021 à 15h21 following a purchase from 19/01/2021

Very good - simple ordering process and fast delivery.

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Acheteur Vérifié

Published on 27/01/2021 à 18h23 following a purchase from 18/01/2021

Very well-made site, practical, simple and efficient!

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