Customer reviews of Packeos

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 184 published reviews
5 2 362 74% 4 492 15% 3 201 6% 2 62 2% 1 67 2%

Summary of reviews

Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2017
Only downside: shipping costs are very high!
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Response from Packeos
Hello Mrs. Pellorce,
The transport costs are those of our carriers. The low prices of our products do not allow us to reduce transport costs.
Best regards,
Ludovic from Packeos customer service,
Quality Food Packaging at DISCOUNT prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Great products, fast delivery.
I am very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2017
simply without surprise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2017
Cheap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2017
excellent no issues very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Great site and very good value for money I didn't find cheaper elsewhere I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Just the point on the shipping costs which are excessive for me.
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Response from Packeos
Hello Mrs. Andries,
The shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
Please know that we do our best to offer you the fairest prices.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
It's perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Very good service with the online chat very practical for asking questions with quick responses
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
I was well informed and I received my order very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Professional and accessible site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Honestly top-notch. My order was placed on a Friday evening and I was delivered on Monday. What more could you ask for. PROFESSIONALS. Even regarding contact with the advisors, nothing to complain about!! Thank you again Packeos and see you very soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Quick and perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
very fast, products meet my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Hello, I have been ordering from your site for several years and, until now, I have never been disappointed with the products I have ordered from you. This is why I remain loyal to you. I hope to see you very soon for my next order if I need it.
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Response from Packeos
Hello Mrs. Faure,
Thank you for your feedback, we will pass the information to our quality service to offer you the best possible service.
Looking forward to serving you,
Ludovic from PACKEOS customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Everything was perfect except for the cardboard discs, one was torn and punctured
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
I will remain a loyal customer, thank you for quality products at reasonable prices, and I also thank the Mazet delivery drivers for their kindness.
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Response from Packeos
Hello Mrs. Hammoumi,
Thank you for your trust. We do our best to ship your order under the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
fast delivery but shipping costs a bit expensive
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Response from Packeos
Hello Mrs. Pichon,
As you can see, our prices are low and do not allow us to reduce shipping costs.
These are calculated based on the weights shipped. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
order ready quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
ultra fast delivery: nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Everything was Perfect !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Order properly packaged and delivered quickly. Nice quality of the ordered product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Internet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Very large selection, very satisfied with the quality/price ratio, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
compliant with the order, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
serious, fast shipping, perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/10/2017
The delivery was catastrophic, we lost several half days waiting for the carrier and many hours on the phone with the often unreachable platform.
Moreover, when opening the pallet, many boxes were damaged due to the carrier (at the bottom of the pallet) and to Packeos during the preparation of the pallet (photos available)
Furthermore, many boxes were damaged during the unpacking of the goods, this was due to the carrier and to the placement of the boxes during palletization.
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Response from Packeos
Hello Mr. Meret,
We noticed that your delivery took place in two stages. We have forwarded your phone contact details to the carrier. Regarding the preparation of the pallet, we have reported the information to our logistics service. Please send us the photos to our address [email protected].
Please know that we will do everything possible to ensure that your next order is processed and delivered in the best possible time.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
Practical and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Always very satisfied with your services and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
satisfied with my order, however I find it a shame not to be able to reach someone directly.
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Response from Packeos
Hello,
I am available to advise you by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm. I am also available via live chat on our site or by email at [email protected].
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at PACKEOS prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2017
fast delivery and compliant products
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