Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2, 3, 4 and 5 stars

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L
Lachal J.
Rating: 5 out of 5
following a purchase from 04/12/2024
Deadlines respected, product compliant, very good
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Philippe J.
Rating: 5 out of 5
following a purchase from 11/12/2024
very good
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Response from Packeos
Hello, Thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Yves P.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very practical
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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OLIVIER A.
Rating: 5 out of 5
following a purchase from 27/11/2024
very good quality
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean François D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very good.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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jocelyne F.
Rating: 4 out of 5
following a purchase from 29/11/2024
Delivery not very fast
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. At this end of the year, our delivery times are longer than usual. A message is present on the site before the payment step to indicate various information about delivery. We should return to our cruising rhythm of 3 to 5 working days by January. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean-louis C.
Rating: 5 out of 5
following a purchase from 02/12/2024
Very happy with my order. Package very well protected and carefully wrapped. My parcel is really as I expected, true to my order. I will not hesitate to place more orders with you. In the meantime, thank you very much.
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
V
vincent D.
Rating: 5 out of 5
following a purchase from 28/11/2024
easy and readable site, you can easily find your products
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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yannick B.
Rating: 4 out of 5
following a purchase from 27/11/2024
Delivery on time, the only issue would be the shipping cost a bit too high, even if ordering several items.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Marine L.
Rating: 5 out of 5
following a purchase from 22/11/2024
Very good
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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SECOURS POPULAIRE C.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very satisfied, as usual.
See you soon
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Christine T.
Rating: 4 out of 5
following a purchase from 17/11/2024
in line with the visual, good quality
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices"
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Séverine C.
Rating: 5 out of 5
following a purchase from 21/11/2024
Fast and in accordance with the description
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Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Dominique L.
Rating: 5 out of 5
following a purchase from 14/11/2024
In line with my expectations
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Véronique S.
Rating: 4 out of 5
following a purchase from 26/11/2024
Well made and easy to use
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Pierre M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very happy with the product I purchased, and the person I spoke to on the phone was very helpful and especially very patient, more than I was!
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Christine C.
Rating: 5 out of 5
following a purchase from 17/11/2024
Very satisfied with my order, no need to search anymore, I found the perfect supplier
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Michel L.
Rating: 5 out of 5
following a purchase from 13/11/2024
In line with what I expected
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Thierry D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Regular customer of Packeos, impeccable as usual.
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Response from Packeos
Hello, We thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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anita M.
Rating: 5 out of 5
following a purchase from 16/11/2024
Very satisfied
Thank you very much
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Justine M.
Rating: 5 out of 5
following a purchase from 10/11/2024
Super quality
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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FRANCESCO R.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very good, impeccable service, careful and attentive. I recommend!
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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ACPAHU B.
Rating: 4 out of 5
following a purchase from 11/11/2024
-
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
C
Céline R.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very good, impeccable service, careful and attentive. I recommend!
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Response from Packeos
Hello, Thank you for your feedback, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Samuel M.
Rating: 5 out of 5
following a purchase from 12/11/2024
Very good, order picked up on site, good welcome.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Patricia G.
Rating: 5 out of 5
following a purchase from 15/11/2024
Very well done site, fast delivery!
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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JLO concept R.
Rating: 5 out of 5
following a purchase from 11/11/2024
Reliable and fast
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Sylvie M.
Rating: 5 out of 5
following a purchase from 08/11/2024
Excellent from order to delivery.
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Response from Packeos
Hello, Thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Céline G.
Rating: 3 out of 5
following a purchase from 06/11/2024
Processing and delivery times too long.
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Response from Packeos
Hello, Thank you for taking the time to leave us a review. When you placed your order, you chose to pay by bank transfer. We indicate that orders paid by this method have a longer processing time due to the transaction time between banks. Your order was prepared as soon as we received the money in our account. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Yannick G.
Rating: 3 out of 5
following a purchase from 11/11/2024
Navigation is not intuitive and if there was no search bar it would be difficult to get around.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. We are sorry that you did not find our site easy to access. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Patricia B.
Rating: 4 out of 5
following a purchase from 07/11/2024
No problem with the delivery, only downside the rum baba cups ordered are not suitable as the cup is curved, narrow at the bottom and wide at the top, and since the baba has the same width at the top and bottom, once soaked it is impossible to slide the baba to the bottom of the cup without damaging it, plus not resting at the bottom it cannot stay soaked and moist, it tends to dry out quickly. So I end up with a batch of just under 1000 cups that are of no use to me. Question is it possible to organize a return of the products even if opened?
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. We are sorry that the product does not suit you, but the photos visible on the site clearly show the beveled effect of the cups. We only accept returns of products whose packaging is unopened, therefore, we cannot favorably respond to your request. To avoid any confusion or doubt during your future orders, please feel free to contact us for more information about our products. We are available by email, chat, and phone. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Frederique J.
Rating: 3 out of 5
following a purchase from 12/10/2024
Wood of poor quality and a lot of breakage, refunded of course but not the shipping cost
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Response from Packeos
Hello, We are sorry that your order does not satisfy you. Our products comply with food market standards. Perhaps you need a more specific product that we unfortunately do not sell. Regarding the refund of shipping costs, in the exchanges we had, it was never mentioned. We refunded the damaged trays as promised, but since the delivery was made on time, we did not initiate a refund for that. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean-Marie L.
Rating: 5 out of 5
following a purchase from 05/11/2024
We have been ordering for several years. Always impeccable.
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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guillaume D.
Rating: 4 out of 5
following a purchase from 02/11/2024
For now, I ordered small plastic bags and transparent plastic boxes, everything is not too bad, I think I will order again on this site
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jacques C.
Rating: 5 out of 5
following a purchase from 31/10/2024
Very good, impeccable service, arrived very quickly. I recommend!
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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PATRICK A.
Rating: 5 out of 5
following a purchase from 03/11/2024
There is a choice, the prices are acceptable.
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Response from Packeos
Hello, Thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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FRANCK C.
Rating: 5 out of 5
following a purchase from 04/11/2024
Speed, efficiency... good.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Bernard G.
Rating: 5 out of 5
following a purchase from 02/11/2024
Very good product and the quality-price ratio is correct, however the carrier GLS leaves much to be desired, does not notify the day and time of delivery
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is our priority. You should have received an email from our parcel tracking platform Boxia. This allows you to track the different delivery stages. Did you receive it? If not, maybe it is in your spam? If you haven't received anything, you can contact us at the following email address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Raymond P.
Rating: 5 out of 5
following a purchase from 04/11/2024
Order prepared quickly
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Response from Packeos
Hello, We thank you for taking the time to leave us a review. Customer satisfaction being at the heart of our concerns, we are delighted to know that you are satisfied. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
M
Marie-Anne H.
Rating: 5 out of 5
following a purchase from 02/11/2024
Clear site for ordering.
Fast delivery
Very good welcome
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services have fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18