Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2, 3, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2024
navigation on the site very easy and fast delivery
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2024
delivery problem at the indicated address, which delayed it. In case of a problem, it would be good to call the delivery location I think to guide the delivery person. Other than that, it's perfect.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We are also sorry that the delivery was delayed. We will pass on the information to our carrier so they can address the issue. If you have any other comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Fast, very serious and ordered material similar to our expectations
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2024
fast service
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2024
Perfect
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2024
Very good site. Received my order on time.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback about your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2023
Extremely long delay. Kuehne+Nagel carrier not cooperative at all, who kept the goods for about ten days before delivering and did not bother to come to the door of the establishment and did not carry a single package.
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Response from Packeos
Hello, We are sorry that you were delivered late. The end of year period being a busy time, delivery times are often extended and orders just before Christmas are the most affected. We will ask KN for explanations regarding this delivery, as we were not informed of the situation. Regarding unloading assistance, drivers are only obligated to drop off the goods and inform you. Any additional service is at the driver's discretion and especially depends on the time available. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2024
Fast order, perfect delivery. I highly recommend as the site is very serious and prices are attractive. Thank you.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2024
Nothing to report.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2024
Fast delivery.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2023
Very nice delivery person. Package delivered on time. Thank you.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2023
Fast delivery, perfect.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback about your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2023
Order compliant, quick to be delivered, top tracking (following an inability to deliver because we were absent) and much cheaper than elsewhere!
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2023
First time I ordered, I was not disappointed, plus very well protected for shipping, thank you.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good packaging quality despite a damaged box.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any damaged or defective products, please feel free to share them with us at the following email address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2023
Very good process until delivery. I recommend.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2023
Good.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback about your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2023
Sometimes there is a lack of details in the product description
Very satisfied with the speed of delivery
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Product compliant, received on time
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2023
Rating 8/10 because more expensive at the relay point than at home
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Response from Packeos
Hello, The Packeos team thanks you for your comment on our site. The transport costs are the same for delivery to a relay point or directly to your home, as long as the delivery department and the weight of an order are identical. You must have encountered a display bug when viewing your cart. We apologize for the inconvenience caused. Please do not hesitate to contact us during your next order if you have any questions, we will be happy to answer them. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2023
No information on the preparation of the goods as well as on the deadlines! I just received information that a product was not available and a few days later a credit note while it is the company that is not doing the job! A way of functioning from another time! Too bad I will not order from you again! I will obviously modify my comment if you find a solution!
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Response from Packeos
Hello, We are sorry that you did not receive information about your order. We communicate via automated emails for order preparation. Perhaps they ended up in the Spam/Junk folder of your email? You can also contact us via instant messaging, email, or phone to ask for information. We will be happy to provide you with answers. Your order was prepared the day after you placed it. If you still haven't picked it up, our depot in Colmar is open from 8 am to 4 pm non-stop from Monday to Thursday and from 8 am to 12 pm on Friday. The credit note was generated on our side to justify the accounting reimbursement of the item that was out of stock during the preparation of your order. We are at your disposal to answer your questions. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Nothing to say
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Following my first order I was apprehensive especially about the delivery but the second order was perfect
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback on your experience with us. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2023
Super very fast
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2023
Serious site
Fast delivery
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2023
Perfect
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2023
Very good service
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback on your experience with us. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2023
Very good, and fast
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2023
Very fast and careful delivery.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
-
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback on your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2023
Serious and professional service
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Satisfied with your order
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2023
Very good, perfect. Delivery on time.
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Fast and impeccable delivery
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2023
Perfect with a pickup at the Colmar warehouse
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback on your experience with us. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2023
Very good
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2023
Hello, I order from you because I like your products and prices. But I have trouble marking the products I regularly order as favorites. I spend a lot of time trying to find them. Best regards, The bakery full of mustache
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. If you still recommend the same items, you can reorder the same products as your previous order by going to "My account" -> "Order history and details". You will have the option "Order again" next to your recent orders. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Fully satisfied and fast delivery in very good condition, no problem with the order Perfect
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2023
Nothing to report
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2023
Easy site, simple to use and clear, fast delivery and correct packaging
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. Customer satisfaction being our priority, we are happy to receive good feedback on your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18