Customer reviews of Packeos

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 184 published reviews
5 2 362 74% 4 492 15% 3 201 6% 2 62 2% 1 67 2%

Summary of reviews

Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.

Reviews 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2019
Too bad there are many errors in delivery, missing items etc... and the shipping costs are very very high!!
Translated reviews
Response from Packeos
Hello,
We do our best to avoid stockouts on our site. When we cannot ship a product, we can refund you during the week or resend it as soon as we have it.
Regarding shipping costs, we have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce our carriers' rates.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
very good in quality price
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2019
Good but a bit high tax
Translated reviews
Response from Packeos
Hello,
Shipping costs are calculated based on the weights shipped. These are the rates from our carriers. We have chosen to offer you the lowest possible prices for our products, which is why we cannot reduce these costs.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
serious and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
The top
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2019
attention to transport often damaged boxes
Translated reviews
Response from Packeos
Hello,
Thank you for your feedback. Please note that we will change carriers by March 1st to continue improving our service.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2019
A well-organized site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
ordered on Wednesday morning and delivered on Thursday morning it's great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Very good product, meets my expectations and competitive price
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
Good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Order prepared very quickly and sent very fast, received 3 days after placing it! Bravo for the responsiveness and availability of the after-sales service for my questions!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Fast and compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
VERY GOOD
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2019
very good but a bit complicated to order
Translated reviews
Response from Packeos
Hello Olivier G,
Can you tell me what difficulties you encountered when ordering on our site? Please know that I am available to assist you by phone, via live chat, or by email.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2019
Shipping costs a bit high
Translated reviews
Response from Packeos
Hello Frederic T,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce shipping costs. These are calculated based on the weights shipped. They are directly the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Very well explained
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2018
top!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2019
Well-made site and easy navigation, only downside, it would be nice to be able to download the invoice on the site
Translated reviews
Response from Packeos
Hello Christelle V.
We automatically send your invoice by email when your order is prepared. If you do not receive it, I invite you to check your spam.
Please know that I can resend all of them if you contact me via live chat on our site. It only takes a minute or two.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
super and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
delivery speed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Clear and well-detailed site with a wide choice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Satisfied with the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2019
serious and the staff always attentive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Very good and I was regularly informed about the progress of the order from processing to delivery which was very fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Great, the cheapest I could find online and fast delivery I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2019
the site is good but the '' validation'' is not very functional when it comes to delivery it's very chaotic ....
Translated reviews
Response from Packeos
Hello Olivier M.
Can you tell me what problems you encountered during your order?
Please know that we do our best to improve our customers' experience on our site, whether it's regarding order validation or delivery.
Here is our email address: [email protected]
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
fast and serious. But the shipping costs are always too high
Translated reviews
Response from Packeos
Hello Hervé S.
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2019
Good, except for the shipping costs being too high!!!
Translated reviews
Response from Packeos
Hello Damien C.
As you can see, our prices are low and do not allow us to reduce shipping costs. Please note that these are directly the rates from our carriers and we do our best to offer you the most competitive prices possible on our site.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Order ready very quickly. I highly recommend. Irreproachable quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2019
Extremely fast shipping, impeccable white boxes, very attractive prices.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
impeccable - very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Our bakery has been a Packeos customer for several years, our loyalty is not only due to attractive prices but also to the quality of the products. We have already convinced several of our colleagues and continue to promote packers.
Translated reviews
Response from Packeos
Hello,
Thank you for your trust and loyalty. We do our best to provide you with impeccable service quality.
Please know that we will be adding new products to our site soon!
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Very good very explicit good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Wide choice of products
Translated reviews
We use cookies for audience measurement and improving user experience.