Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Not very easy to find the product you are looking for but still good
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Response from Packeos
Hello,
We offer our products on our site among 3 main categories: bakery packaging, snacking packaging, and butcher packaging. You can navigate our site according to your needs, whether you are a professional or an individual.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Hello, very good site in line with my expectations, delivery within the expected time, too bad the shipping costs are not taken into account from the start
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Response from Packeos
Hello Denis C,
We have chosen to offer you directly the lowest possible prices for our products. The shipping costs are indicated when you click on your cart. You must first provide a delivery address so that our software can calculate the shipping costs based on the weight of the cart and your department.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2018
Fast shipping. Very good quality-price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2018
Very fast
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/10/2018
Problem with every order, there are missing products that we have paid for but which are refunded 15 days later without adding the shipping costs pro rata of the missing products. UNACCEPTABLE
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Response from Packeos
Hello,
The out-of-stock products that are indicated as missing during the preparation of the order are refunded on Friday.
Regarding shipping costs, we refund them when the out-of-stock products cause you to change weight categories.
Rest assured that we will do our utmost to ensure that your next order reaches you in the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
Order received very quickly, I am very satisfied, quality product and in line with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Very fast shipping 4 days instead of the 8 expected! Order in line with my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Very good fast and secure service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2018
Perfect both in terms of products and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Fast delivery
Shipping costs a bit high
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Response from Packeos
Hello Antoine L,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/10/2018
Fast delivery but very expensive shipping
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Response from Packeos
Hello Christiane C,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2018
Very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Delivered quickly. Satisfactory products.
What a shame to be limited to 15kg per delivery as a private individual.
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Response from Packeos
Hello,
Delivery for individuals is done through our network of relay points. The limit of 18kg is present on our site to prevent relay points from refusing packages upon delivery.
If you have the possibility to have it delivered to a professional you know, I can change the status of your Packeos account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2018
There was a problem during delivery: no one called me and I still haven't received my package
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Response from Packeos
Hello,
The carrier did not take into account the name change the first time. That's why he will deliver to you on Monday since he does not serve your area on Fridays.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
Order compliant and record delivery in just 36 hours!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2018
Item compliant with the description only downside the price of shipping and for individuals impossible to order items over 18 kilos
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Response from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because relay points refuse packages that are too bulky or too heavy. The 18kg limit is there to avoid this kind of issue.
If you have the possibility to have it delivered to a professional you know, I can change the status of your account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2018
I am satisfied with my order! I will reorder without hesitation when I need it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2018
Great service fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
Super very fast too bad the shipping costs are too high thank you
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2018
Very good quality/price ratio
Speed of order execution as well as follow-up
Top staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Very fast and efficient. Box compliant with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2018
Very good site..always satisfied..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2018
PACKEOS very good, but delivery times too long
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Response from Packeos
Hello,
Your order was placed on October 26, it was delivered to you two days later knowing that you are located about 900km from our warehouse. We cannot be faster.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2018
average
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Response from Packeos
Hello,
Thank you for specifying how we can improve our service.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Very fast shipping, the package intact, the boxes too, the piping bags are large, I am starting my small business, I will come back. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Just a small delivery delay problem, really nothing serious.
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Response from Packeos
Hello,
Delivery times are given as an indication. Orders of less than 22kg are generally shipped between 2 and 3 days and orders of more than 22kg are shipped between 3 to 5 days.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Good service, too bad it is so difficult, if not impossible, to reach a Packeos representative by phone.
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Response from Packeos
Hello Ms. Gel,
I am available by phone at 0892 350 005 (0.40€/min + call cost) or via live chat on our site from Monday to Friday from 8:30 am to 12 pm and from 1 pm to 4:30 pm.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2018
product not delivered and billed...
forced to claim the refund that I am still waiting for
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Response from Packeos
Hello,
I regret that the out-of-stock product should not have been billed. That is why the refund took longer than expected. However, I processed the refund for the boxes you did not receive on September 25. It may take some time to reach you.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2018
compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
This site has all the food packaging at very competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
Everything perfect and also very fast, I will order again
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