Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Always the same problem with the shipping packaging, too thin boxes, torn or damaged
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Response from Packeos
Hello, Thank you for your feedback. We understand your concern regarding the quality of the shipping packaging. However, it is designed to protect the products inside; if it is torn/damaged but the products are usable, it has fully served its purpose. Please feel free to reach out to us if needed, and we encourage you to continue sharing your experiences on packeos.com. Best regards. The Packeos team
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Laurence F.
Rating: 2 out of 5
following a purchase from 21/10/2025
Order of 7 packages. I first received 6 packages and then my package was rescheduled for delivery for 5 days. I was therefore stuck at home. Every evening the package was rescheduled for delivery the next day. Moreover, to justify the non-delivery, it was noted that I was absent while I was present.
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Response from Packeos
Hello, Thank you for your feedback and we are truly sorry to learn about the inconveniences encountered during the delivery of your order. Please know that we understand your frustration and that we will forward your comments to the carrier. The next time you have a delivery issue, please contact us as soon as possible via the contacts available on the site so that we can help you resolve the situation. We are here for that. Best regards. The Packeos team
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ariane D.
Rating: 3 out of 5
following a purchase from 09/10/2025
Shipping costs are outrageous!!!! and become discouraging
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Response from Packeos
Hello, Thank you for sharing your opinion. We understand that shipping costs can be a sensitive issue and may come as a surprise on our site. We have chosen to sell our products directly at the lowest price, so we do not apply discounts on bulk purchases or free shipping. Shipping costs are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information about this process, please feel free to contact us at the email address: [email protected]. Best regards. The packeos.com team
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Amelie V.
Rating: 4 out of 5
following a purchase from 06/10/2025
Pleasant navigation. Well-done product information.
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Response from Packeos
Hello and thank you very much for your positive feedback! We are delighted to learn that you found our navigation pleasant and our product information useful. Please feel free to reach out to us if you have any other questions or suggestions. Best regards. The packeos.com team
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LOIC B.
Rating: 4 out of 5
following a purchase from 10/10/2025
Very good! Attractive prices! I take away one star for shipping costs... it's a shame that no matter the amount of the order there are shipping costs..
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Response from Packeos
Hello, Thank you very much for your review and your rating on our site! We are delighted that you found our prices attractive. We understand that shipping costs can be surprising on our site. We have chosen to sell our products directly at the lowest price, so we do not apply discounts on bulk purchases or free shipping. Shipping costs are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information about this process, please feel free to contact us at the email address: [email protected]. Best regards. The packeos.com team
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Christophe P.
Rating: 3 out of 5
following a purchase from 28/08/2025
Very poor quality kraft catering boxes
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Response from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry to learn that the quality of the kraft catering boxes did not meet your expectations. Your feedback is valuable to us, and we encourage you to contact us so that we can better understand your experience. Here are our contacts: Email: [email protected] Phone: 03 89 23 43 18 Best regards. The packeos.com team
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CHRISTOPHE P.
Rating: 4 out of 5
following a purchase from 12/08/2025
Quite a wide choice and good quality/price ratio on all products, fast shipping but lack of care in packaging (products arrived damaged twice)
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Response from Packeos
Hello, Thank you very much for your feedback and comments. We are delighted to learn that you appreciate our choice of products and our shipping speed. We take note of your remark regarding the packaging and hope to improve its quality to better protect your orders. Best regards. The packeos.com team
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Jerome M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Nothing to report..
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Response from Packeos
Hello, Thank you for your feedback. We are delighted that you had a positive experience with us. Your satisfaction is ours. Best regards. The packeos.com team
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Maurice C.
Rating: 4 out of 5
following a purchase from 05/08/2025
Listening, serious, fast.... Very good staff. Thank you
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Response from Packeos
Hello, We sincerely thank you for your positive feedback! We are delighted to know that our team has met your expectations with seriousness and speed. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service. Best regards. The packeos.com team
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Orlane R.
Rating: 4 out of 5
following a purchase from 23/07/2025
Very good products, order received quickly. Just a small downside, the packaging of the products, everything was sent loose in a large box and some boxes are damaged as well as some burger wrapping sheets that were not packaged in a separate box just like the guitar sheets that were loose in the box.
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Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are delighted to learn that you appreciated the speed of delivery and the quality of our products. Your comment on the packaging has been noted, and we understand that this may have caused some inconvenience. If you have damaged or unusable products, you can send us photos to the email address: [email protected]. We will then look together to compensate you as best as possible. Best regards, The Packeos team
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ELLA L.
Rating: 3 out of 5
following a purchase from 15/07/2025
The order is poorly packaged. A simple box is not enough for such a fragile product, the box containing the lids was crushed on the side, I could have received them all damaged. The company should put additional protections in the packaging boxes. The quality of the product is rather good.
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Response from Packeos
Hello, Thank you very much for taking the time to share your experience with us. We are sorry to learn that the packaging of your order did not meet your expectations, however if the products inside were not damaged, it means that the box fulfilled its protective function. If you have any damaged products, you can contact us at the email address [email protected]. We will then look together at how to remedy this inconvenience. We look forward to working with you again. Best regards, The Packeos team
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Philippe A.
Rating: 3 out of 5
following a purchase from 15/07/2025
Delivery times
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Response from Packeos
Hello and thank you for taking the time to share your opinion. We understand that delivery times may sometimes not meet expectations, and we are sorry for any impatience this may have caused. A message is visible on the site when the delays are extended just before the payment step to inform our customers of the inconvenience. Preparation times should return to normal starting this week. Best regards, The Packeos team.
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Michele R.
Rating: 4 out of 5
following a purchase from 07/07/2025
easy to order
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Response from Packeos
Hello, Thank you very much for your feedback! We are delighted to learn that you found our ordering process easy. Your satisfaction is our priority, and your feedback is valuable in helping us continue to improve our services. Please feel free to reach out to us for any questions or future needs. Best regards, The packeos.com team
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Fadila A.
Rating: 4 out of 5
following a purchase from 20/06/2025
Very simple navigation, easy search. Too bad it doesn't offer PayPal....high shipping costs.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a positive comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos.com team.
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Laetitia M.
Rating: 4 out of 5
following a purchase from 19/06/2025
No worries, compliant and even if they can't do anything, the delivery is not informed that it is coming so no way to organize myself for the delivery
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Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are pleased to learn that your order was compliant with your expectations. You should have received emails from our carrier with tracking links for your packages. If this was not the case, we apologize and will check with them if the issue can be corrected for your future orders. Best regards, The Packeos.com team
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isabelle D.
Rating: 3 out of 5
following a purchase from 22/06/2025
Always well done, the site is easy to use, the necessary information is present. However, in my case, my billing address (a company) and my delivery address (to a private individual) are different from each other. At delivery, this causes a problem: the name of the company appears instead of the name of the individual receiving the package. It happens that the GLS delivery person leaves because of this, even if he arrived at the right place. Only the recipient's details should appear and not those of the billed company. This time, unusual delay at PACKEOS for the preparation of the order which took longer to ship. The PACKEOS sales representative I spoke to on the phone kept me informed by email about the timing of my shipment. I appreciated that he followed up on my request. Thank you
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Response from Packeos
Hello, Thank you very much for your feedback and for your positive remarks about our site and our service. We are sorry to learn that the difference between your billing address and delivery address caused inconveniences during delivery. We understand the importance of proper recipient identification. Your feedback is valuable and we will review it carefully to improve our process. We hope to resolve this address issue by your next order with us. Best regards, The packeos.com team
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Xavier C.
Rating: 4 out of 5
following a purchase from 23/06/2025
Good
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The packeos.com team
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mickael H.
Rating: 4 out of 5
following a purchase from 06/06/2025
-
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Response from Packeos
Hello, Thank you for taking the time to share your opinion. We are delighted that your experience with our service has been generally positive. Your feedback is valuable and helps us to constantly improve our offerings. If you have any other suggestions or points to raise, please do not hesitate to let us know. Best regards, The Packeos team
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Michael A.
Rating: 4 out of 5
following a purchase from 04/06/2025
Very good product, but package arrived open, completely ripped. Given the delivery price for two boxes, they could have arrived in good condition.
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Response from Packeos
Hello, Thank you very much for your positive feedback on our product! We are sorry to learn that your package arrived in a deplorable state. Your experience is important to us, and we will ensure to report this incident to guarantee better shipping quality in the future. Looking forward to working with you again. Best regards, The Packeos team
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jerome C.
Rating: 3 out of 5
following a purchase from 02/06/2025
Respect for shipping deadlines, and shipping too long (average between 7 and 10 days)
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Response from Packeos
Hello, Thank you for taking the time to share your experience with us. We are sorry that the delivery times were longer than announced. Your feedback is valuable and helps us to constantly adjust our services. Please know that we remain committed to optimizing our process to better serve you in the future. Best regards, The Packeos team
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Pascal A.
Rating: 3 out of 5
following a purchase from 25/05/2025
Average quality
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Response from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry that the quality of our products did not fully meet your expectations. Your feedback on the different products you received is valuable to us and will help us improve. We look forward to working with you again. Best regards, The packeos.com team
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Emma P.
Rating: 4 out of 5
following a purchase from 19/05/2025
Reasonable prices, wide choice, good order tracking. Just GLS took a long time to deliver. But thank you Packeos
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Response from Packeos
Hello, Thank you very much for your positive feedback on our service! We are delighted that you appreciated our range and the quality of our products. We understand that the delivery time with GLS can be frustrating and we are sorry for that. We are doing our best to ensure that they improve their services across the board. Your satisfaction is important to us and we take your feedback into account to continue improving our services. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Chevalier N.
Rating: 4 out of 5
following a purchase from 10/05/2025
perfect
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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christine P.
Rating: 4 out of 5
following a purchase from 15/05/2025
I find it a shame that there is no discount or loyalty program with a small discount from time to time but it's already not bad overall
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Response from Packeos
Hello, Thank you for your review and your positive rating! We are delighted that you appreciate our services. We understand your desire for a loyalty program and please know that we take your suggestions into account to reward loyal customers in the future. In the meantime, you can enjoy the best prices all year round on all products on the site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Rachel R.
Rating: 3 out of 5
following a purchase from 22/04/2025
Sometimes difficult to find references, delivery much too long (fault of the carrier GLS who held the packages for 7 days but 4 working days)
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Response from Packeos
Hello, We thank you for your feedback and are sorry to learn that you encountered difficulties in finding references and that the delivery was longer than expected (due to the holidays that always disrupt the carriers). We understand how frustrating this can be and we appreciate your patience in the face of these unforeseen events. Your feedback is valuable and will help us improve our service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean François D.
Rating: 4 out of 5
following a purchase from 18/04/2025
fast delivery
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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SYLVAIN S.
Rating: 4 out of 5
following a purchase from 14/04/2025
No complaints about the site, it is of quality and the shipping is fast
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Response from Packeos
Hello and thank you for your positive feedback! We are delighted to know that you appreciate the quality of our site and the speed of our shipments. Your satisfaction is our priority and your comments encourage us to continue improving. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Florence F.
Rating: 3 out of 5
following a purchase from 04/04/2025
Good: site comfort, choice, delivery speed, product conforms and ok Less good: exorbitant shipping costs for 3 tiny packages.. such a shame
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Response from Packeos
Hello, We sincerely thank you for your positive feedback regarding the comfort of our site, the richness of our choice, and the speed of delivery. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean-Claude B.
Rating: 3 out of 5
following a purchase from 27/02/2025
The paper molds located on the upper half of the stack arrived crumpled, deformed, as they were simply wrapped in a plastic bag... They went straight to the trash!
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. We are sorry if some products have defects. If you can send us feedback by email about the problems encountered with supporting photos, we can check with our supplier what happened and also compensate you. Here is our email address: [email protected]. We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Amélie J.
Rating: 4 out of 5
following a purchase from 20/02/2025
Very good quality-price ratio. Some finishes of the products are not great, for example, the holes for the lollipop packaging are poorly made, the adhesive on the tablet bags does not stay on. But overall I remain satisfied
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. We are sorry if some products have defects. If you can send us feedback by email about the problems encountered with supporting photos, we can check with our supplier what happened and also compensate you. Here is our email address: [email protected]. We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Pascal D.
Rating: 4 out of 5
following a purchase from 20/01/2025
Good service
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Response from Packeos
Hello, The entire Packeos team is glad that you are satisfied with our products and services. The satisfaction of our customers being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean-Pierre L.
Rating: 3 out of 5
following a purchase from 09/01/2025
Shipping too long Shipping costs too high
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. On our site, we indicate a delivery time of 3 to 5 working days (weekends are not counted). Deliveries can therefore arrive a week after the order is placed if you made it close to the weekend. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Jean S.
Rating: 3 out of 5
following a purchase from 05/01/2025
Average site
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Cecile P.
Rating: 4 out of 5
following a purchase from 29/12/2024
Good value for money
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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SEVERINE R.
Rating: 3 out of 5
following a purchase from 24/12/2024
I am disappointed with the time between my order and my delivery. It has been a long time since I have been a customer and I pay by bank transfer, I placed my order on 24/12 and I was only delivered on 7/01... that's way too long
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Response from Packeos
Hello, We are sorry that you are disappointed with the delivery time of this order. We were closed from December 25 to 29, so we prepared your order as soon as possible, which was on 31/01. The carriers do not pick up between Christmas and New Year, so your order was only picked up on 02/01. The transit time between the carrier's agencies meant you were delivered as quickly as possible during this festive period. That is why the indicated deadlines on the site were 3 to 10 working days for all delivery options. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Patrick P.
Rating: 4 out of 5
following a purchase from 03/12/2024
Not very clear once the order is paid, but quite responsive when we call
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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jérôme S.
Rating: 4 out of 5
following a purchase from 16/12/2024
Delivery ok and products meet expectations.
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Amel H.
Rating: 4 out of 5
following a purchase from 29/11/2024
delivery a bit slow
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Our delivery times were extended during this holiday period, we had placed messages in several places on the site to inform our customers about this. Starting from the second week of January, we should return to our normal delivery rhythm in 3 to 5 working days. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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jocelyne F.
Rating: 4 out of 5
following a purchase from 29/11/2024
Delivery not very fast
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. At this end of the year, our delivery times are longer than usual. A message is present on the site before the payment step to indicate various information about delivery. We should return to our cruising rhythm of 3 to 5 working days by January. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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yannick B.
Rating: 4 out of 5
following a purchase from 27/11/2024
Delivery on time, the only issue would be the shipping cost a bit too high, even if ordering several items.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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