Customer reviews of Packeos

PRACTICAL

Very good site, new products are regularly available. Shipping costs are a bit high.

order not compliant and no response to 2 emails sent; very disappointed with this 2nd order from the site while the 1st had been very satisfactory and especially no response to the emails sent to customer service

I just received an order on Monday, May 10 and the state of the delivery is deplorable, I took photos because at the price of your delivery service we can expect the best and there I have several damaged products.

real-time order tracking would be a plus.

I received a few torn boxes.

The quality is declining regarding the deliveries of our orders.
Indeed, there are missing products that have been validated but are not present at delivery!

I received half of my order with a manufacturing defect. All the boxes were poorly glued, so I had to unstick everything and use tape that doesn't look very nice

online payment not taken into account
no response to my voicemail
after the call, fast shipping without commercial gesture

very good shop. We had a problem with the carrier and packeos was great

Very responsive customer service. Satisfied with the service.

Waiting for my package arrived late due to the carrier, the Packeos manager wished me good luck for receiving the package in the coming days?

Good quality product but no longer available. Problem to have a constant range

The quality-price ratio is great. The packaging products fit perfectly. But as always, the delivery goes wrong. This time our package arrived in bulk, exploded cartons, some completely unpacked, to be picked up in the truck.

Good site... but sometimes lacks references and/or stock

A good welcome and good site follow-up. Fast shipping times.

Good

Be careful with product tracking... We should have regular availability.

very good fast delivery

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15 days to get delivered. It's too long

The boxes always arrive in poor condition, especially the torn edges. Fortunately, so far it hasn't affected the contents. But it would be good to pay more attention to this

Good, only downside is the delivery is too expensive

The site is clear except for the delivery where I didn't immediately understand that over 18 kg it was impossible to get delivered so I removed an item from my order. For the preparation of the package, the box arrived a bit damaged so in my opinion not sturdy enough.

Average

Currently a big supply problem for certain references

I am usually satisfied, but here I feel like I have been misled, as I placed 2 separate orders a few days apart so it is normal that I was charged for 2 deliveries, but I was delivered in one go, so I find it dishonest to charge me for 2 deliveries when my 2 boxes of products were in the same delivery. It's a shame!

Good

Shipping costs are way too expensive

Damaged, opened and wet cartons

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Good

Nothing to report,

In mid-December, I ordered transparent bags. Since the shipping costs are quite significant, I added soles for logs. Without even asking for my opinion, I received an email saying that my soles were shipped but that the bags (which I absolutely needed) would be refunded because they were out of stock. If I had received a little message beforehand about the availability of the bags, I would not have ordered. Anyway. I also add that once I sent a message to Pakeos, they indicated that it was an automatic email and that if I wanted, I could keep the remaining bags (which I did) but that the bags would not be available until January and even then. Strangely, the famous bags were shipped the next day. I was a bit angry but the Pakeos service reacted quickly anyway.

information about the log box soles.
It is mentioned that the soles are 1 cm shorter than the log boxes, however once received; The soles do not fit into the boxes!
I had sent an email before placing the order, but I never received a response. Moreover, customer service should have seen for themselves that my order did not match.

Satisfied with the products although the delivery via the DPD carrier was very long. I had to contact them 3 times to find out where my order was. Supposedly a lack of delivery address information (which was not the case!), then they told me that the order had been postponed to the next day, as requested, when
I had not yet contacted them!
Anyway, my packaging arrived at the last minute, due to DPD.

long delivery and the delivery person delivered to my neighbor without checking that it was the right place

First deficient shipment, problem with the carrier.
Second shipment well managed.
Good quality bags, I recommend.

Very good products, delivered quickly.
Box arrived torn and left in front of my mailbox without a call from the delivery person, too bad.

nothing to say