Customer reviews of Packeos

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 184 published reviews

Summary of reviews

Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.

Reviews 2, 3 and 5 stars

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O
Olivier K.
Rating: 5 out of 5
following a purchase from 23/09/2026
good and responsive
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Response from Packeos
Hello Olivier,

We sincerely thank you for your positive feedback! We are delighted to learn that you found our service good and responsive. Your satisfaction is our priority and it encourages us to continue in this direction.

Best regards,
The Packeos team
L
Ludovic J.
Rating: 5 out of 5
following a purchase from 21/09/2026
Very fast service!! In line with my expectations
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Response from Packeos
Hello Ludovic,

We sincerely thank you for your positive feedback! We are delighted to learn that our fast service and the compliance of your order met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Packeos team
S
Sonia R.
Rating: 5 out of 5
following a purchase from 18/09/2026
Order received quickly. Items conforming to the description
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Response from Packeos
Hello Sonia,

We warmly thank you for your positive feedback. We are delighted to hear that your order was processed quickly and that the items meet your expectations.

Best regards,
The Packeos team
G
Gaetan D.
Rating: 5 out of 5
following a purchase from 19/09/2026
Top
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Response from Packeos
Hello Gaetan,

We warmly thank you for your positive review! We are delighted to hear that you had a great experience on our online store. Your satisfaction is our greatest reward and we hope to see you again very soon for new adventures.

Best regards,
The Packeos team
E
Elody D.
Rating: 5 out of 5
following a purchase from 17/09/2026
delivered on time, very well packaged, very satisfied
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Response from Packeos
Hello Elody,

Thank you sincerely for your positive feedback. We are delighted to hear that your order was delivered on time and that the packaging met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Packeos team
C
Cédric C.
Rating: 5 out of 5
following a purchase from 18/09/2026
Package received quickly, slightly damaged on the box but not on the merchandise.
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Response from Packeos
Hello Cédric,

We sincerely thank you for your positive feedback. We are pleased to learn that you received your package quickly and that the merchandise is in good condition. Your satisfaction is our priority.

Best regards,
The Packeos team
K
Kerlande M.
Rating: 5 out of 5
following a purchase from 17/09/2026
Perfect
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Response from Packeos
Hello Kerlande,

We warmly thank you for your positive review and your perfect rating. It is a pleasure to know that you had a satisfactory experience with us, and we would be delighted to welcome you again very soon.

Best regards,
The Packeos team
S
Sarah B.
Rating: 5 out of 5
following a purchase from 17/09/2026
Perfect
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Response from Packeos
Hello Sarah,

We sincerely thank you for your positive feedback and are delighted that your experience was perfect. Your satisfaction is our greatest reward and we hope to see you very soon in our online store.

Best regards,
The Packeos team
C
Carole B.
Rating: 5 out of 5
following a purchase from 29/08/2026
Perfect fast delivery thank you
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Response from Packeos
Hello Carole,

We sincerely thank you for your positive feedback! We are delighted to learn that you appreciated the speed of our delivery. Your satisfaction motivates us to always provide you with the best possible service.

Looking forward to seeing you in our store,

The Packeos team
A
Aurore G.
Rating: 5 out of 5
following a purchase from 17/09/2026
Very good articles!!! Fast order and shipping! We recommend 1000%!
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Response from Packeos
Hello Aurore,

We warmly thank you for your positive review and recommendation. We are delighted that our articles and service have satisfied you and we hope to see you soon in our store.

Best regards,
The Packeos team
S
Stéphane S.
Rating: 3 out of 5
following a purchase from 14/09/2026
Fast shipping, terrible delivery! 25 boxes out of 100 were broken! GLS is a national disgrace
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Response from Packeos
Hello Stéphane,

Thank you for taking the time to share your experience.

We are sorry for the condition in which part of your order arrived. A delivery with 25 broken boxes out of 100 is obviously not satisfactory.

We invite you to contact us directly at [email protected] specifying your order number and, if possible, attaching some photos of the damaged items. We will then be able to review your case and discuss with you the reimbursement for the damaged products.

We also understand your dissatisfaction regarding the delivery service. We regularly work on these issues with our carriers to minimize this type of incident.

Best regards,
The Packeos team
L
Laurent J.
Rating: 5 out of 5
following a purchase from 14/09/2026
Ultra fast order processing and shipping!!! Serious company! I highly recommend!
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Response from Packeos
Hello Laurent,

Thank you very much for your positive feedback! We are delighted to know that you appreciated the speed of our service and your satisfaction is our greatest reward. Your recommendation means a lot to us and we hope to see you again soon in our store.

Best regards,
The Packeos team
J
Joelle B.
Rating: 5 out of 5
following a purchase from 09/09/2026
It's a shame that the sizes of the white handled boxes change. The cakes get damaged when putting them inside. I hope you will make them like before
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Response from Packeos
Hello Joelle,

We warmly thank you for your feedback. We take note of your suggestion regarding the sizes of the white handled boxes and the impact on the presentation of the cakes; your comments are valuable to us.

Best regards,
The Packeos team
R
Romuald C.
Rating: 5 out of 5
following a purchase from 09/09/2026
The products satisfy us
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Response from Packeos
Hello Romuald,

We sincerely thank you for your positive feedback! We are delighted to learn that our products satisfy you and we are always working to offer the best to our customers.

Best regards,
The Packeos team
N
Nuran M.
Rating: 5 out of 5
following a purchase from 09/09/2026
Top company challenging all competition in terms of prices.
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Response from Packeos
Hello Nuran,

We sincerely thank you for your flattering review. We are delighted to know that our prices satisfy you and that you appreciate our company. We hope to have the pleasure of seeing you again very soon in our online store.

Best regards,
The Packeos team
Y
Yann B.
Rating: 2 out of 5
following a purchase from 05/09/2026
3 packages ordered, 3 different deliveries over several days apart. Many products out of stock on the site.
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Response from Packeos
Hello Yann,

We are sincerely sorry to hear that you have encountered inconveniences with your orders and the stock shortages. Your experience is important to us and we would like to discuss this further to find a solution that works for you.

Thank you for your understanding.

The Packeos team
S
Sebastien B.
Rating: 2 out of 5
following a purchase from 05/09/2026
First order at Packeos and items from my order are missing (lids for PVC tubes) and the éclair trays are not of good quality. They get soggy. Useless..
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Response from Packeos
Hello Sebastien,

Thank you for taking the time to share your experience, and we are sorry to hear that your first order did not meet your expectations. We place great importance on our customers' satisfaction and would like to understand more about your situation regarding the missing items and the quality of the éclair supports.

We are arranging for the missing products to be sent and for a refund of the defective products.

Best regards,

The Packeos team
C
Christine S.
Rating: 5 out of 5
following a purchase from 04/09/2026
Effective, fast
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Response from Packeos
Hello Christine,

We warmly thank you for your positive review. We are delighted to learn that you found our service effective and fast. Your satisfaction is our greatest reward.

Best regards,
The Packeos team
J
Juliette L.
Rating: 5 out of 5
following a purchase from 02/09/2026
Received quickly, in accordance with my request. Very friendly advisor. Perfect!!!
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Response from Packeos
Hello Juliette,

We sincerely thank you for your positive feedback. We are delighted to learn that your order was received quickly and that our advisor was able to satisfy you. Your satisfaction is our greatest reward.

Best regards,
The Packeos team
G
Greg K.
Rating: 5 out of 5
following a purchase from 28/08/2026
Reliable site. Fast order delivered in 48H. I recommend. Product as described and in good condition upon delivery.
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Response from Packeos
Hello Greg,

Thank you very much for your positive feedback! We are delighted to hear that your experience with our site met your expectations and that your order arrived quickly and in good condition.

We hope to see you again soon at Packeos!

Best regards,
The Packeos team
M
Marine T.
Rating: 5 out of 5
following a purchase from 27/08/2026
Very good order, everything went very well! Fast and efficient delivery, products conform to the descriptions. Thank you very much, I highly recommend!
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Response from Packeos
Hello Marine,

We sincerely thank you for your positive feedback! We are delighted that your order met your expectations and that you appreciated the speed of our service. Your recommendation means a lot to us and we would be thrilled to see you again soon in our store.

Best regards,
The Packeos team
R
Romain C.
Rating: 5 out of 5
following a purchase from 25/08/2026
fast delivery
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Response from Packeos
Hello Romain,

We warmly thank you for your positive feedback. We are delighted that you appreciated the speed of our delivery and hope to see you very soon in our online store.

Sincerely,
The Packeos team
K
Khanh Ha Giang Sarl D.
Rating: 5 out of 5
following a purchase from 26/08/2026
very good
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Response from Packeos
Hello Khanh HA GIANG SARL,

We warmly thank you for your positive feedback! It is a real pleasure to know that you are satisfied with your experience with us.

We hope to see you very soon in our online store.

Sincerely,
The Packeos team
S
Serge D.
Rating: 5 out of 5
following a purchase from 26/08/2026
Product available very quickly and very friendly staff on site
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Response from Packeos
Hello Serge,

We warmly thank you for your flattering review. We are delighted to learn that you appreciated the speed of our service and the welcome from our team. Your satisfaction is our greatest reward.

Best regards,
The Packeos team
S
Sophie L.
Rating: 5 out of 5
following a purchase from 24/08/2026
Good but some wooden boxes are broken in the carton, not great for putting flan in...
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Response from Packeos
Hello Sophie,

Thank you very much for your positive feedback! We are delighted that you appreciate our products, although we are sorry to hear that some wooden boxes have been damaged. You can send me photos of the damaged boxes to the email address [email protected]. Your comment is valuable and will help us improve our service.

Best regards,
The Packeos team
C
Camille D.
Rating: 5 out of 5
following a purchase from 24/08/2026
Very satisfied with the products, very fast delivery.
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Response from Packeos
Hello Camille,

We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with our products and the speed of delivery. Your satisfaction is our greatest reward, and we hope to have the pleasure of seeing you again soon in our store.

Best regards,
The Packeos team
N
Nicolas S.
Rating: 5 out of 5
following a purchase from 19/08/2026
Attention!! Please update the withdrawal hours on your site, it avoids coming and finding the door closed.
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Response from Packeos
Hello Nicolas,

We sincerely thank you for your feedback and your perfect rating. The hours indicated on Google are those of the phone hotline, the withdrawal hours are sent to you by email with the delivery note. We would be delighted to welcome you again to our site.

Best regards,
The Packeos team
O
Olivier T.
Rating: 5 out of 5
following a purchase from 13/08/2026
top!!!
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Response from Packeos
Hello Olivier,

A big thank you for your enthusiastic feedback! We are delighted that your experience met your expectations and hope to see you again very soon on our online store.

Best regards,
The Packeos team
K
Khelif B.
Rating: 5 out of 5
following a purchase from 12/08/2026
I have been ordering for several years always perfect very attractive prices!!
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Response from Packeos
Hello Khelif,

We warmly thank you for your very positive review and for your loyalty over the years. It is a pleasure to know that our prices suit you and that you are satisfied with our services. We look forward to seeing you for your next orders!

Best regards,
The Packeos team
E
Emilie K.
Rating: 5 out of 5
following a purchase from 12/08/2026
As always great. The products, the speed of preparation and the perfect pickup.
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Response from Packeos
Hello Emilie,

A big thank you for your glowing review! We are delighted to know that you appreciate our products and the speed of our service. Your satisfaction is our greatest reward and we would be delighted to see you again very soon on our online store.

Best regards,
The Packeos team
C
Camille M.
Rating: 5 out of 5
following a purchase from 11/08/2026
Order received very quickly!
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Response from Packeos
Hello Camille,

A big thank you for your enthusiastic feedback! We are delighted to learn that your order arrived quickly. It is always a pleasure to satisfy our customers.

Best regards,
The Packeos store team
S
Samuel L.
Rating: 5 out of 5
following a purchase from 11/08/2026
Very good site except delivery fees a bit expensive
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Response from Packeos
Hello Samuel,

We sincerely thank you for your positive feedback and are delighted that you are satisfied with your experience on our site. We also take into account your remarks regarding delivery fees and will continue to look for ways to improve our services.

Best regards,
The Packeos team
D
David M.
Rating: 5 out of 5
following a purchase from 10/08/2026
Perfect!
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Response from Packeos
Hello David,

We warmly thank you for your positive feedback. We are delighted that your experience with us was perfect and we hope to see you soon in our store.

Best regards,
The Packeos team
G
Germaine D.
Rating: 5 out of 5
following a purchase from 09/08/2026
always very satisfied and very fast, another big thank you
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Response from Packeos
Hello Germaine,

A big thank you for your flattering review! We are delighted to know that you are always satisfied with our services and the speed of our shipments. Your loyalty warms our hearts and we hope to see you again very soon in our store.

Best regards,
The Packeos team
C
Celia H.
Rating: 5 out of 5
following a purchase from 06/08/2026
Products conform and delivered quickly
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Response from Packeos
Hello Celia,

We sincerely thank you for your positive feedback and are delighted that our products satisfied you. Your experience of fast delivery encourages us to continue offering the best possible service.

We hope to see you again very soon in our online store.

Warm regards,
The Packeos store team
C
Christophe M.
Rating: 5 out of 5
following a purchase from 05/08/2026
Perfect
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Response from Packeos
Hello Christophe,

We warmly thank you for your positive review! We are delighted that your experience met your expectations and we hope to see you again very soon in our store.

Best regards,
The Packeos team
D
Dani K.
Rating: 5 out of 5
following a purchase from 03/08/2026
Excellent product, fast, precise and efficient service. Thank you!
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Response from Packeos
Hello Dani,

We sincerely thank you for your flattering review. We are delighted that our product and service met your expectations. We would be happy to see you again very soon in our store.

Best regards,
The Packeos team
L
La Dolce Vita D.
Rating: 5 out of 5
following a purchase from 03/08/2026
Very satisfied
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Response from Packeos
Hello Mr. Duprat,

We are delighted to learn that our products satisfy you.

We remain available.

Best regards,

The Packeos team
M
Meunier R.
Rating: 3 out of 5
following a purchase from 02/08/2026
So once again I am unhappy with the delivery especially and your provider for doing it. More than a week late and without any news from the delivery service. For the price I paid for delivery I am quite disappointed. But the Packeos products are perfect and meet my expectations.
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Response from Packeos
Hello Mr. RONAN,
We are sincerely sorry for this new inconvenience regarding the delivery of your order.
We fully understand your dissatisfaction, especially in light of a delay of more than a week and the lack of communication from the carrier. This is obviously not the level of service we wish to offer our customers, especially considering the delivery fees charged.
However, we are pleased to know that the Packeos products perfectly meet your expectations and we thank you for your trust despite this poor delivery experience.
We once again apologize for this inconvenience and thank you for your understanding.
Best regards,
The Packeos team
M
Muriel R.
Rating: 5 out of 5
following a purchase from 29/07/2026
Perfect
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Response from Packeos
Hello Mrs. RODRIGUEZ,

We warmly thank you for your positive feedback! We are delighted that your experience with us met your expectations.

See you soon in our online store,

The Packeos team