Customer reviews of Packeos

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/12/2017 à 20h34 following a purchase from 26/11/2017

everything is ok
fast delivery

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Acheteur Vérifié

Rating: 2 out of 5

Published on 07/12/2017 à 17h32 following a purchase from 27/11/2017

I ordered 30*10 log soles and you sent me 29*10, I immediately sent an email to report the error without any response to date, so no I am not satisfied with your services.

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Response from Packeos Published on 08/12/2017

Hello Mr. Mory Wanyombet,
Our cardboard Or soles always have a 1cm offset to fit perfectly into our log boxes.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/12/2017 à 16h39 following a purchase from 25/11/2017

serious and fast site RAS except the delivery box too big for the package inside

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/12/2017 à 13h32 following a purchase from 25/11/2017

Well in line with my expectations for all the ordered products.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/12/2017 à 13h03 following a purchase from 26/11/2017

Really great and especially at a good price

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/12/2017 à 06h50 following a purchase from 20/11/2017

Effective fast

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/12/2017 à 06h34 following a purchase from 19/11/2017

Great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/12/2017 à 13h55 following a purchase from 21/11/2017

Perfect, nothing to complain about, fast, respect for the order. I highly recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/12/2017 à 13h17 following a purchase from 24/11/2017

good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/12/2017 à 09h38 following a purchase from 22/11/2017

perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/12/2017 à 08h23 following a purchase from 22/11/2017

Only downside: shipping costs are very high!

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Response from Packeos Published on 04/12/2017

Hello Mrs. Pellorce,
The transport costs are those of our carriers. The low prices of our products do not allow us to reduce transport costs.
Best regards,
Ludovic from Packeos customer service,
Quality Food Packaging at DISCOUNT prices

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/12/2017 à 07h01 following a purchase from 14/11/2017

Great products, fast delivery.
I am very happy

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/12/2017 à 13h28 following a purchase from 23/11/2017

simply without surprise

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/12/2017 à 09h17 following a purchase from 21/11/2017

Cheap

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/12/2017 à 22h22 following a purchase from 19/11/2017

good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/11/2017 à 14h13 following a purchase from 20/11/2017

excellent no issues very well packaged

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Acheteur Vérifié

Rating: 5 out of 5

Published on 25/11/2017 à 16h50 following a purchase from 15/11/2017

Great site and very good value for money I didn't find cheaper elsewhere I highly recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 24/11/2017 à 12h07 following a purchase from 06/11/2017

Very good value for money

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/11/2017 à 22h07 following a purchase from 14/11/2017

Just the point on the shipping costs which are excessive for me.

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Response from Packeos Published on 28/11/2017

Hello Mrs. Andries,
The shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
Please know that we do our best to offer you the fairest prices.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/11/2017 à 14h09 following a purchase from 14/11/2017

It's perfect. Thank you

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/11/2017 à 13h08 following a purchase from 13/11/2017

Very good service with the online chat very practical for asking questions with quick responses

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/11/2017 à 12h53 following a purchase from 13/11/2017

I was well informed and I received my order very quickly.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 23/11/2017 à 12h51 following a purchase from 13/11/2017

Excellent

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/11/2017 à 15h54 following a purchase from 08/11/2017

Super fast delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/11/2017 à 14h06 following a purchase from 09/11/2017

Professional and accessible site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/11/2017 à 14h02 following a purchase from 10/11/2017

Honestly top-notch. My order was placed on a Friday evening and I was delivered on Monday. What more could you ask for. PROFESSIONALS. Even regarding contact with the advisors, nothing to complain about!! Thank you again Packeos and see you very soon

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Acheteur Vérifié

Rating: 3 out of 5

Published on 21/11/2017 à 13h43 following a purchase from 06/11/2017

After a small payment issue quickly resolved following a message, my order was prepared immediately. Nothing to complain about. But where it gets tricky... is finding Packeos on the street! You have to ask around (when they know)! Apparently, I was not the first in this case.
I think it would be advisable to put up a sign and everything would be perfect!

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Response from Packeos Published on 21/11/2017

Hello Mrs. Loos,
Thank you for your feedback, we are located at Mittlerweg street in Colmar (Alsace, 68000). It is the large white building, our stock already has a sign with our logo. Please know that we will improve this point so that in the future, you can find our warehouse without difficulties.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 16/11/2017 à 15h32 following a purchase from 06/11/2017

Quick and perfect

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Acheteur Vérifié

Rating: 3 out of 5

Published on 15/11/2017 à 20h56 following a purchase from 04/11/2017

The site is good but the delivery time (10 days from Sunday to Wednesday) is way too long. Mazet transports sent a text on Tuesday for the following week, but there was no delivery at the scheduled time. After a call on Tuesday evening, I was delivered the next day with a torn box in a truck where the boxes were upside down.

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Response from Packeos Published on 16/11/2017

Hello Mr. Etienne,
We apologize for the inconvenience caused. The average delivery time is 5 to 8 days on average through Mazet transports. We will pass the information to the carrier so that your next order can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/11/2017 à 15h35 following a purchase from 30/10/2017

very fast, products meet my expectations

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Acheteur Vérifié

Rating: 5 out of 5

Published on 15/11/2017 à 14h03 following a purchase from 03/11/2017

VERY GOOD

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/11/2017 à 16h56 following a purchase from 28/10/2017

Hello, I have been ordering from your site for several years and, until now, I have never been disappointed with the products I have ordered from you. This is why I remain loyal to you. I hope to see you very soon for my next order if I need it.

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Response from Packeos Published on 16/11/2017

Hello Mrs. Faure,
Thank you for your feedback, we will pass the information to our quality service to offer you the best possible service.
Looking forward to serving you,
Ludovic from PACKEOS customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 14/11/2017 à 16h31 following a purchase from 27/10/2017

Everything was perfect except for the cardboard discs, one was torn and punctured

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/11/2017 à 22h21 following a purchase from 02/11/2017

good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/11/2017 à 15h37 following a purchase from 02/11/2017

I will remain a loyal customer, thank you for quality products at reasonable prices, and I also thank the Mazet delivery drivers for their kindness.

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Response from Packeos Published on 13/11/2017

Hello Mrs. Hammoumi,
Thank you for your trust. We do our best to ship your order under the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/11/2017 à 18h57 following a purchase from 26/10/2017

fast delivery but shipping costs a bit expensive

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Response from Packeos Published on 06/11/2017

Hello Mrs. Pichon,
As you can see, our prices are low and do not allow us to reduce shipping costs.
These are calculated based on the weights shipped. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service

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Acheteur Vérifié

Rating: 3 out of 5

Published on 05/11/2017 à 18h00 following a purchase from 18/10/2017

The ordered products are very good. Quick handling by Packeos but ... I am not satisfied with the delivery. Paying over 20€ and being delivered to my neighbors because there was no email, no text, or phone call from the carrier to inform about the delivery!

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Response from Packeos Published on 06/11/2017

Hello Mrs. Graff-Najel,
To ensure that your next order is delivered to you under the best possible conditions, please provide a professional address. If you are a private individual, please let us know so that we can switch your account to private. Delivery for individuals is done through a network of relay points.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

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Acheteur Vérifié

Rating: 2 out of 5

Published on 04/11/2017 à 13h10 following a purchase from 26/10/2017

I had to fight with your delivery person to agree on an appointment ... he proposed a delivery window of 3 to 4 hours!! Even EDF today no longer practices such a thing.

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Response from Packeos Published on 06/11/2017

Hello Mr. Guemazi,
You have the option to add additional information at step 3 of your order validation so that it can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/10/2017 à 18h13 following a purchase from 17/10/2017

order ready quickly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 30/10/2017 à 17h33 following a purchase from 10/10/2017

ultra fast delivery: nothing to say!

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