Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2017
Excellent products and prices but always always timing issues with deliveries! Sometimes over 15 days...
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Response from Packeos
Hello Mrs. Isckia,
Our carrier experienced a malfunction during the delivery of your order.
We have reported the information to their quality service.
Please know that we are doing everything possible to ensure that all orders are shipped under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Everything was Perfect !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Order properly packaged and delivered quickly. Nice quality of the ordered product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Internet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Very large selection, very satisfied with the quality/price ratio, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
compliant with the order, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
serious, fast shipping, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
Practical and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Always very satisfied with your services and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
satisfied with my order, however I find it a shame not to be able to reach someone directly.
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Response from Packeos
Hello,
I am available to advise you by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm. I am also available via live chat on our site or by email at [email protected].
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at PACKEOS prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2017
fast delivery and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
The delivery is super fast and the order received is compliant with the one placed, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Very satisfied, I received my order the next day
I recommend
I just regret that the shipping costs are a bit expensive
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Response from Packeos
Hello Mrs. Regnier,
We have chosen to offer you the lowest prices right away. These are the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2017
Great site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
the ordered items perfectly match my expectations
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/10/2017
completely correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
very good partner, fast and always delivers without damage! The only small downside is that invoices are no longer printable from the site and are sent directly by email, but the amount does not match the amount deducted from the bank account (a cent difference every time) which causes problems at the accounting level... to be reviewed
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Response from Packeos
Hello Mrs. Poirot,
We automatically send you your invoices on the day we prepare your orders. The cent difference between your payment and your invoice corresponds to the rounding which is sometimes different depending on the products you order.
Thank you for your trust.
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
Fast, very good quality products, very attractive prices
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2017
interesting prices, quality of products, but poor stock management, many products are regularly out of stock which disrupts my orders since I have to buy elsewhere.
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Response from Packeos
Hello Mr. Maquart,
We are in the process of implementing a system that will allow us to optimize restocking so that you no longer have problems.
Thank you for your loyalty.
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/10/2017
Order arrived in poor condition due to the not ergonomic packaging.
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Response from Packeos
Hello Mrs. Ferreira,
We will inform the quality service of our carrier. Please know that initially, we ship all your products packaged and protected as much as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
very good site that offers varied and very attractive products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2017
Serious and very professional site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/09/2017
Problem with payments... The amount displayed by the VISA terminal differs from the invoice amount... Leads to cancellations of purchases, loss of money in bank commissions for refunds... Loss of time in refunds with fees paid, in delivery, stock shortages for us... Carrier problems.....ETC ETC
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Response from Packeos
Hello Mrs. Mensah,
We have inquired with our bank. We have not encountered any problems regarding payments. Please provide us with a forwarding address so that we can deliver to you without issues.
Thank you for your trust.
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
Simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
serious and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2017
Good ultra-fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2017
to recommend. The proposed intervention for help is very effective. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
Pro product, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
very good site I talk about it to my colleagues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2017
R to S. I recommend +++++
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2017
Beautiful site but not very attractive at first glance
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Response from Packeos
Hello Mr. Tonye Mbog,
If you would like us to make changes to our site, we are open to suggestions from all our customers.
Looking forward to hearing from you.
Ludovic from Packeos customer service
"Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2017
very good, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2017
I am very satisfied! Competitive prices, fast delivery and no backorders: I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
Very good, fast delivery, products conform to the description, I recommend!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2017
Problems with delivery. Solution not up to the inconvenience.
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Response from Packeos
Hello Ms. Sueun,
We will pass the information on to the carrier's management. Please know that we are doing everything possible to meet your needs for food packaging.
Thank you for your trust,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount Prices".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2017
Easily findable products.
Pleasant site to navigate
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