Customer reviews of Packeos

So once again I am unhappy with the delivery especially and your provider for doing it. More than a week late and without any news from the delivery service. For the price I paid for delivery I am quite disappointed. But the Packeos products are perfect and meet my expectations.

Not satisfied with the preparation of the package, the rounds are practically all open and are moving around in the package.

Compliant with the order Absence of reference noted on packaging for verification

Everything is very well in general, this time the piping bags from Packeos that I ordered had a new distributor packaging that is unusable. I ordered 2. They arrived open and wouldn't stay closed so I wrapped them in tape to avoid having 200 loose bags... then I hung one up because it is made for that and it tore under its own weight. Really very cumbersome in the kitchen when everything is fast to have to struggle with the bags every time we need one. I hope it will change! I will continue to order because otherwise everything is perfect, the site is convenient and the products are cheaper and delivered quickly!

Bags of lower quality than what I used to order before and which have disappeared from your catalog

Shipping costs too expensive!

Hello, good experience overall, but it takes us way too long to place orders, quite annoying. If we had the ability to create a scheduler with all our products and just click, it would go much faster, without forgetting anything. I called, but apparently there is no solution to my problem, which must be the problem of many, it's really a shame, you are my only supplier that does not provide us with this precious tool.

Order delivered in two parts, no communication

No shipping/delivery tracking. Package arrived very damaged, fortunately its contents were intact.

We had requested a delivery either on a Monday or a Wednesday, between 9:30 AM and 4:30 PM; however, it was delivered outside of these days and therefore to a neighbor!?!

The delivery person did not verify my identity, left too quickly to check the contents. Container too large for the contents. Boxes a bit dirty.

Small problem with the 125g boxes, the glue does not hold! I have to tape them! Otherwise perfect

fingerprints on the bags with cardboard bottom almost every order

The delivery was very late and I did not receive any compensation for this issue

extremely slow delivery. Does not respect the announced deadlines!!!

Shipping costs are really excessive.

not enough details on the products

Two last orders arrived damaged. Some defective products, two poorly glued and unusable boxes

I had already ordered the first time everything went very well, everything was very fast but the second time, a few days ago, the package took an enormous amount of time to arrive, package handed over to GLS, no way to know where the package is or when it will be delivered, and as a result, we had to travel 80 km to find the product concerned in the order, so personally we will not order from them again

The product is of good quality, but the packages frequently arrive damaged: some boxes are broken inside, and even when the package appears intact, it happens that some boxes are defective.

Of course, the delivery time was good. A box arrived in poor condition, forcing me to clean the products. I should have refused them but delivery during a rush time in the store

The delivery was very very very long!

Everything went very well

I find the site moderately practical

Damaged palette and bulk items in a large half-empty box........... without any protection (Ordered jars, received broken). Packaging to be reviewed

Order of 7 packages. I first received 6 packages and then my package was rescheduled for delivery for 5 days. I was therefore stuck at home. Every evening the package was rescheduled for delivery the next day. Moreover, to justify the non-delivery, it was noted that I was absent while I was present.

Shipping costs are outrageous!!!! and become discouraging

Very poor quality kraft catering boxes

The order is poorly packaged. A simple box is not enough for such a fragile product, the box containing the lids was crushed on the side, I could have received them all damaged. The company should put additional protections in the packaging boxes. The quality of the product is rather good.

Delivery times

Always well done, the site is easy to use, the necessary information is present. However, in my case, my billing address (a company) and my delivery address (to a private individual) are different from each other. At delivery, this causes a problem: the name of the company appears instead of the name of the individual receiving the package. It happens that the GLS delivery person leaves because of this, even if he arrived at the right place. Only the recipient's details should appear and not those of the billed company. This time, unusual delay at PACKEOS for the preparation of the order which took longer to ship. The PACKEOS sales representative I spoke to on the phone kept me informed by email about the timing of my shipment. I appreciated that he followed up on my request. Thank you

Respect for shipping deadlines, and shipping too long (average between 7 and 10 days)

Average quality

Sometimes difficult to find references, delivery much too long (fault of the carrier GLS who held the packages for 7 days but 4 working days)

Good: site comfort, choice, delivery speed, product conforms and ok Less good: exorbitant shipping costs for 3 tiny packages.. such a shame

The paper molds located on the upper half of the stack arrived crumpled, deformed, as they were simply wrapped in a plastic bag... They went straight to the trash!

Shipping too long Shipping costs too high

Average site

I am disappointed with the time between my order and my delivery. It has been a long time since I have been a customer and I pay by bank transfer, I placed my order on 24/12 and I was only delivered on 7/01... that's way too long

Processing and delivery times too long.