Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
fast delivery and as requested
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
very serious, delivery is very fast: the ordered products arrived in 2 days.
I highly recommend Packeos..
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Clear site, easy and fast ordering.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Very good site with a huge selection. Too bad the shipping costs are so high.
Translated reviews
Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products right away. Therefore, we cannot reduce shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Perfect. Fast and careful delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
Nothing to say 10/10, Packeos is great
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2019
Correct delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
as described. very fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Super simple and effective, too bad we can't exceed 16 kilos for the order, the only negative point
Translated reviews
Response from Packeos
Hello,
We deliver to individuals in our network of pickup points. The maximum weight accepted by the pickup points is 18kg. This limit exists to prevent them from refusing packages due to volume and weight.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2019
shipping costs are relatively expensive
Translated reviews
Response from Packeos
Hello Mrs. Corinne,
We have chosen to offer you the lowest possible prices for our products. Unfortunately, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2019
Very good value for money, fast delivery (+/- 3 days)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Fast delivery, well packaged, quality products and very reasonable prices. I recommend without hesitation. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Very serious seller, very fast delivery and competitive prices. Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2019
Easy navigation, this delivery was very fast. Too bad to always have to keep the transport pallet, to be reviewed with your carrier. Delivery cost is always expensive.
Translated reviews
Response from Packeos
Hello,
If your order is less than 100kg, you have the option to choose delivery by carton. This can save you from having to keep a pallet with each delivery.
Regarding shipping costs, we have chosen to offer you the lowest possible prices for our products right away, which is why we cannot reduce the fees. These are calculated directly based on the weight of the order. They are the rates of our carriers.
Best regards,
Ludovic from the Packeos customer service.
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
Shipping is always fast and efficient
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
Quick order, item in perfect condition and the dimensions match my expectations. Perfect thank you, I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2019
Excellent responsiveness!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
Competitive prices, nothing to say I always order the boxes here.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Goods and delivery meet expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good site, easy to visit and order
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/08/2019
I placed an order in my daughter's name so she could pick it up, as I was unable to move. Unfortunately, the order was put in my name, and when my daughter wanted to pick up the order at the pickup point, the lady never wanted to give her the package, which I understand very well. I had to move. The order form was indeed in my daughter's name.
Translated reviews
Response from Packeos
Hello, Our computer software had retained the information from your first order unfortunately. That is why the name on the label was not correct. I invite you during your next order to contact me via chat, email, or phone so that I can ensure that it reaches you without any issues. I apologize for the inconvenience caused. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Product conforms to the order. Ultra-fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2019
Clear and detailed site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2019
Ultra fast and well packaged, I RECOMMEND !!!!! Thank you for your professionalism
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Product conforms, delivered quickly. No unpleasant surprises.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2019
Nothing to say about the tracking of orders and the receipt of Packeos products.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2019
Excellent site, very well designed to quickly find the desired packaging box models.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2019
Good value for money
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2019
Good practical site and easy to access. BE CAREFUL with the delivery. I didn't sign anything, the package was set aside because the store didn't know who to give it to. I could have not been the recipient, I could have said I didn't receive it, they could have kept it too.
Translated reviews
Response from Packeos
Hello,
We have since fixed this bug for delivery to pickup points. Please know that we will do our best to ensure that your next order goes smoothly.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
-
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Very good. Fast delivery. Phone response and efficient management!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2019
Top-notch with several choices
Quick order, careful packaging
I recommend without any problem
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/05/2019
Very disappointed with this new order identical to the previous one from last year. The quality of the plastic has really decreased, making it very difficult to put the lids on the small jars. The small jars barely "wrinkle" when you press to put the lid on.
Translated reviews
Response from Packeos
Hello,
We indeed changed suppliers a few months ago, however, the quality is supposed to be the same. Thank you for your feedback, I will be able to pass the information to our purchasing department so they can discuss with the supplier to always offer you the best possible products on our website.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2019
The only negative point is the delivery cost which is very excessive.
When the orders are large, why not, but when the quantities are smaller, it's a real additional cost.
Translated reviews
Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Fast and very good products
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Everything is perfect, nothing to say, keep it up
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2019
Perfect as usual
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/06/2019
Really sorry not to be able to work with this company, being abroad, on an island. This is the first time I encounter this kind of problem... and moreover, it has been a week since my order was refused and I still haven't received the refund...
Translated reviews
Response from Packeos
Hello,
We deliver to certain countries in Europe and some islands close to the coasts. Unfortunately, you are located more than 3500km from our warehouse, and the carrier added additional fees of several hundred euros to deliver to you. That is why we had to cancel your order.
Regarding the refund, our accountant was unfortunately unavailable last week, but he was able to process it on Monday.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2019
Compliant and fast
Translated reviews
We use cookies for audience measurement and improving user experience.