Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
Super very fast too bad the shipping costs are too high thank you
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2018
Very good quality/price ratio
Speed of order execution as well as follow-up
Top staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Very fast and efficient. Box compliant with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2018
Very good site..always satisfied..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2018
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2018
PACKEOS very good, but delivery times too long
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Response from Packeos
Hello,
Your order was placed on October 26, it was delivered to you two days later knowing that you are located about 900km from our warehouse. We cannot be faster.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2018
average
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Response from Packeos
Hello,
Thank you for specifying how we can improve our service.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Very fast shipping, the package intact, the boxes too, the piping bags are large, I am starting my small business, I will come back. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Just a small delivery delay problem, really nothing serious.
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Response from Packeos
Hello,
Delivery times are given as an indication. Orders of less than 22kg are generally shipped between 2 and 3 days and orders of more than 22kg are shipped between 3 to 5 days.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2018
Good service, too bad it is so difficult, if not impossible, to reach a Packeos representative by phone.
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Response from Packeos
Hello Ms. Gel,
I am available by phone at 0892 350 005 (0.40€/min + call cost) or via live chat on our site from Monday to Friday from 8:30 am to 12 pm and from 1 pm to 4:30 pm.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2018
product not delivered and billed...
forced to claim the refund that I am still waiting for
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Response from Packeos
Hello,
I regret that the out-of-stock product should not have been billed. That is why the refund took longer than expected. However, I processed the refund for the boxes you did not receive on September 25. It may take some time to reach you.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2018
compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
This site has all the food packaging at very competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
Everything perfect and also very fast, I will order again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2018
Great site where you can find a wide range of packaging and materials at very interesting prices, I recommend this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2018
simple to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2018
Fast reception, products meet my expectations, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Easy to use site.
Very good value for money.
Could not find cheaper. The quality is the same as that of my previous supplier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Simple and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Very fast delivery, and interesting prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2018
Serious and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
very good site quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2018
Very satisfied, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very good site. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Meets our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/08/2018
Way too much time between ordering and receiving the chicken bags, had to go buy some elsewhere while waiting for my order.
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Response from Packeos
Hello,
The average delivery time is 3 to 5 days for orders under 22kg.
I apologize for the longer delay than usual. The carrier had delivery difficulties during the summer due to a lack of staff.
Please know that the problem has been resolved and we are doing our best to always ship our orders as quickly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
well received my order but with some delay (address issue it seems)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2018
Excellent quality of service and products. Order picked up at the warehouse ready in 2 hours! the best!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2018
I have been ordering for 3 years and I am generally very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2018
amazing!!! really great!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2018
Very good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2018
5 stars if there were more choices
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Response from Packeos
Hello,
We are adding new products to our site throughout the year.
I invite you to follow our news on Facebook via our page: https://www.facebook.com/packeos.emballages.alimentaires/?fb_dtsg_ag=Adw8XsBoQX3wpx5N3MFZsK7bBW1vU6-bY4t8SeN14CTBiQ%3AAdxyo6KP-Nk0G7dIbbOKhtQiXBLVa_l347u3Qo_HIVshUw
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2018
Very good and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2018
perfect- honest and understanding merchant- error in goods in the package immediately rectified by the seller, at no cost; I highly recommend, as well as the prices which are very very competitive. well I sign,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2018
Very fast and product conforms to what I ordered.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2018
Well received our order but part was out of stock.
If we had known this before payment we would have planned modifications.
After 1 week, still no refund or credit note to this day.
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Response from Packeos
Hello,
Our accountant will make the transfer tomorrow morning. Regarding our products, our logistics team strives to always offer restocks in a minimum of time.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2018
Very good site, very good product, very fast delivery!!
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