Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
It's perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Very good service with the online chat very practical for asking questions with quick responses
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
I was well informed and I received my order very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Great site, good quality items. The only negative point is the delivery costs which are way too high for a simple individual like me, too bad otherwise I would order much more often.
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Response from Packeos
Hello Mrs. Gasmi,
The shipping costs are calculated based on the weights shipped. These are those of our carrier.
Please know that we do our best to offer you the lowest possible prices.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Professional and accessible site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Honestly top-notch. My order was placed on a Friday evening and I was delivered on Monday. What more could you ask for. PROFESSIONALS. Even regarding contact with the advisors, nothing to complain about!! Thank you again Packeos and see you very soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
Quick and perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2017
Very GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2017
very fast, products meet my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2017
Hello, I have been ordering from your site for several years and, until now, I have never been disappointed with the products I have ordered from you. This is why I remain loyal to you. I hope to see you very soon for my next order if I need it.
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Response from Packeos
Hello Mrs. Faure,
Thank you for your feedback, we will pass the information to our quality service to offer you the best possible service.
Looking forward to serving you,
Ludovic from PACKEOS customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Everything was perfect except for the cardboard discs, one was torn and punctured
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2017
I will remain a loyal customer, thank you for quality products at reasonable prices, and I also thank the Mazet delivery drivers for their kindness.
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Response from Packeos
Hello Mrs. Hammoumi,
Thank you for your trust. We do our best to ship your order under the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
Very good site, but the shipping costs are still high especially for a small order. Other delivery methods exist: post, mondial relay, etc...
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Response from Packeos
Hello Mr. Bourdier,
Shipping costs are calculated based on the weights shipped. These are the rates of our carrier.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
CAN YOU SUGGEST A CHEAPER CARRIER;;;;MAZET IS TOO EXPENSIVE!!! or a pickup at the warehouse if you are in the Île-de-France, thank you
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Response from Packeos
Hello,
We are currently evaluating other carriers to offer you the best possible delivery service at the best price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2017
fast delivery but shipping costs a bit expensive
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Response from Packeos
Hello Mrs. Pichon,
As you can see, our prices are low and do not allow us to reduce shipping costs.
These are calculated based on the weights shipped. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/10/2017
I had to fight with your delivery person to agree on an appointment ... he proposed a delivery window of 3 to 4 hours!! Even EDF today no longer practices such a thing.
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Response from Packeos
Hello Mr. Guemazi,
You have the option to add additional information at step 3 of your order validation so that it can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
order ready quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
ultra fast delivery: nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2017
the items lack description and there are too many unreported missing items when ordering.
However, the delivery times are appreciable.
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Response from Packeos
Hello Mrs. Fournier,
As indicated on our product sheet, the polypropylene roll has a width of 50cm. Please know that we are doing everything possible to avoid shortages in your orders.
Thank you for your trust,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2017
Excellent products and prices but always always timing issues with deliveries! Sometimes over 15 days...
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Response from Packeos
Hello Mrs. Isckia,
Our carrier experienced a malfunction during the delivery of your order.
We have reported the information to their quality service.
Please know that we are doing everything possible to ensure that all orders are shipped under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Everything was Perfect !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
clear site, very good visibility
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2017
Very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
It's a good site where you can find everything you need in terms of packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Order properly packaged and delivered quickly. Nice quality of the ordered product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
Internet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Very large selection, very satisfied with the quality/price ratio, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2017
compliant with the order, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2017
Good site, quality product. Lacks a bit of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
serious, fast shipping, perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2017
very practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
Practical and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
Always very satisfied with your services and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2017
satisfied with my order, however I find it a shame not to be able to reach someone directly.
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Response from Packeos
Hello,
I am available to advise you by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:30 pm. I am also available via live chat on our site or by email at [email protected].
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at PACKEOS prices"
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