Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.
Hello,
We are adding new products to our site throughout the year.
I invite you to follow our news on Facebook via our page: https://www.facebook.com/packeos.emballages.alimentaires/?fb_dtsg_ag=Adw8XsBoQX3wpx5N3MFZsK7bBW1vU6-bY4t8SeN14CTBiQ%3AAdxyo6KP-Nk0G7dIbbOKhtQiXBLVa_l347u3Qo_HIVshUw
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/08/2018
Well received our order but part was out of stock.
If we had known this before payment we would have planned modifications.
After 1 week, still no refund or credit note to this day.
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Response from Packeos
Hello,
Our accountant will make the transfer tomorrow morning. Regarding our products, our logistics team strives to always offer restocks in a minimum of time.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2018
It's a shame that it's impossible to order more than 17.9 kg because it's very expensive and we need to look for other suppliers if not qualified very well
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Response from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because otherwise, the pickup points may refuse the packages.
Do you have the option to have it delivered to a professional location?
There is no weight or product limit for professionals.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2018
serious box. one downside, the shipping costs are too high.
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Response from Packeos
Hello,
As you can see, our product prices are already very low, we cannot reduce shipping costs. These are the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2018
Very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2018
NO PROBLEM
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
The site is well designed and easy to use, products are easy to find. Too bad it doesn't directly indicate the weight instead of finalizing and realizing that we've exceeded the limit...
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Response from Packeos
Hello,
You can know the weight of your cart by clicking on "your cart" then "cart". You do not need to finalize your cart to know this information.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2018
Very good and very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
delivery quite fast, pallet to be unloaded manually as it was completely disintegrated on one side but goods in good condition.
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Response from Packeos
Hello,
Thank you for your feedback, we will ensure that the carrier pays more attention when handling our customers' orders.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2018
Very good..price as it should be.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2018
The site has fewer references than before. The visibility for delivery times is poor and finally the shipping costs are sometimes excessive.
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Response from Packeos
Hello,
We regularly add new products to our site such as kraft SOS bags, or black or white folded boxes. I invite you to get back to us via chat or email to let us know your food packaging needs.
As for delivery times, they are 2 to 4 days for orders under 22kg and an average of 3 to 5 days for orders over 22kg.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2018
Everything is perfect except for the shipping costs which are high I won't be able to order as often as I would like because of that
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce shipping costs. These are the rates of our carriers.
Please know that we are doing our best to offer you the best possible prices.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2018
It's a shame that we are limited by weight for orders. We have to place our order in several parts, thus incurring multiple shipping fees.
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Response from Packeos
Dear customer,
Delivery for individuals is done through a network of pickup points. The maximum weight accepted by the pickup points is 18kg.
If you have a business or an establishment with a brand, we can switch your account to professional. In that case, you have no weight limit.
Have a nice day,
Vincent
Packeos customer service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
I could have given 5 stars if the shipping fees were lower.
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce transport fees. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2018
The products are well organized and easy to find.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
fast and in accordance with the product descriptions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Fast delivery - Quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2018
Super nice when we come to pick up the order otherwise shipping costs too high
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. We cannot reduce shipping costs. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/05/2018
ultimately not very interesting compared to local suppliers the cost of transport makes the order lose its interest
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Response from Packeos
Hello,
We have chosen to offer you products at the lowest possible prices. Therefore, we cannot reduce shipping costs. These are the rates of our carriers.
Please note that we are in the process of changing carriers to offer you the best possible delivery service at the fairest price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2018
Super happy with the ordered products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
The site is very easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Nice responsiveness. Prices defying all competition. Small downside on the quality of some products...but nothing catastrophic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Good but no discount for loyal customers knowing more than 10,000 boxes per year.......
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Response from Packeos
Hello,
As you can see, our prices are low and do not allow us to make additional discounts, even for large orders. We have chosen to offer you the best prices right away.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices".
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2018
In accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2018
Very good service, it's a shame that delivery is limited
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
Problem with the film roll.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2018
SERIOUS
CHOICE AND CORRECT PRICES
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/04/2018
The site is good, but the delivery time is too long
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Response from Packeos
Hello,
If you place an order in the morning, we commit to dispatch your order in the afternoon. The average delivery times for orders over 18kg are 5 to 8 days.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2018
Good site with an interesting range of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
It's a very good site, I find very good products as an individual and pastry chef
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2018
A lot of choices, correct prices, shipping costs a bit high for small orders.
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products.
Shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
Best regards,
Vincent from Packeos
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
If the shipping costs had been reasonable, I would have given you 5 stars. But unfortunately, way too high..
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce shipping costs. These are those of our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Great, there is a lot of choice
I love
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2018
pretty patterns not yet exploited A LITTLE HICCUP however the downloads arrive in SPAM
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Response from Packeos
Hello Mr. Colette,
You can add our email address to your contacts. You will then receive our emails directly in your inbox.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Hello, I have received my order. But I never received the second part of the order placed at the end of 2016 nor any refund, no one from your side has taken care of it.
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Response from Packeos
Hello,
We sent you an email on January 4 offering a refund for the products that could not be delivered. I invite you to contact me via my email address: [email protected]
We can proceed with the refund for the boxes and the OR cardboard discs you ordered.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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