Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
Very fast, good quality overall, but transport is always very expensive
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Response from Packeos
Hello Mr. Bouffard
Shipping costs are calculated based on the weights shipped. Our low prices do not allow us to reduce transport costs. These are the rates of our carriers.
Best regards,
Ludovic from Packeos customer service,
Quality Food Packaging at DISCOUNT prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2017
Fast delivery, in line with my order. I regret the shipping cost is a bit high.
Nevertheless, serious. I recommend.
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Response from Packeos
Hello,
The shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
Please know that we do our best to offer you the lowest possible prices.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2017
Good. But disappointed not to have the round lace anymore otherwise great site
With good value for money.
For improvement, add more food products
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Response from Packeos
Hello Mr. Pomport,
We regularly add new products to our site. If you want to be informed about our new products, you can subscribe to our newsletter or follow us on our Facebook page: https://www.facebook.com/packeos.emballages.alimentaires/
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2017
execution speed
all products meet our expectations
delivery quality not always up to par
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Response from Packeos
Hello Mr. Vimond,
We do our best to ship all orders under the best possible conditions.
Our carrier commits to deliver within a maximum of 8 days.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2017
readable and well explained
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
The site is very good, the products are at very competitive prices. The only downside is the shipping costs, this has already been noted by other customers in their comments. Advice: Try to find a cheaper carrier and you will gain even more customers.
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Response from Packeos
Hello,
The shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
We do our best to offer you the lowest prices.
Best regards,
Ludovic from the Packeos customer service,
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2017
very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2017
Great site, good quality items. The only negative point is the delivery costs which are way too high for a simple individual like me, too bad otherwise I would order much more often.
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Response from Packeos
Hello Mrs. Gasmi,
The shipping costs are calculated based on the weights shipped. These are those of our carrier.
Please know that we do our best to offer you the lowest possible prices.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2017
Very GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2017
Very good site, but the shipping costs are still high especially for a small order. Other delivery methods exist: post, mondial relay, etc...
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Response from Packeos
Hello Mr. Bourdier,
Shipping costs are calculated based on the weights shipped. These are the rates of our carrier.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2017
CAN YOU SUGGEST A CHEAPER CARRIER;;;;MAZET IS TOO EXPENSIVE!!! or a pickup at the warehouse if you are in the Île-de-France, thank you
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Response from Packeos
Hello,
We are currently evaluating other carriers to offer you the best possible delivery service at the best price.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/10/2017
I had to fight with your delivery person to agree on an appointment ... he proposed a delivery window of 3 to 4 hours!! Even EDF today no longer practices such a thing.
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Response from Packeos
Hello Mr. Guemazi,
You have the option to add additional information at step 3 of your order validation so that it can reach you under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2017
the items lack description and there are too many unreported missing items when ordering.
However, the delivery times are appreciable.
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Response from Packeos
Hello Mrs. Fournier,
As indicated on our product sheet, the polypropylene roll has a width of 50cm. Please know that we are doing everything possible to avoid shortages in your orders.
Thank you for your trust,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/10/2017
Excellent products and prices but always always timing issues with deliveries! Sometimes over 15 days...
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Response from Packeos
Hello Mrs. Isckia,
Our carrier experienced a malfunction during the delivery of your order.
We have reported the information to their quality service.
Please know that we are doing everything possible to ensure that all orders are shipped under the best possible conditions.
Best regards,
Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
clear site, very good visibility
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2017
It's a good site where you can find everything you need in terms of packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2017
Good site, quality product. Lacks a bit of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2017
very practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2017
Super well arrived in no time, nothing to say frankly, too bad they don't deliver directly to home
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Response from Packeos
Hello Mrs. Dejdje,
As you can see, our prices are low and do not allow us to deliver to your home. Delivery for individuals is done through a network of pickup points.
Best regards,
Ludovic from Packeos customer service,
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2017
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/09/2017
Problem with payments... The amount displayed by the VISA terminal differs from the invoice amount... Leads to cancellations of purchases, loss of money in bank commissions for refunds... Loss of time in refunds with fees paid, in delivery, stock shortages for us... Carrier problems.....ETC ETC
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Response from Packeos
Hello Mrs. Mensah,
We have inquired with our bank. We have not encountered any problems regarding payments. Please provide us with a forwarding address so that we can deliver to you without issues.
Thank you for your trust.
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices."
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2017
The delivery was respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2017
Easy and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2017
Shipping costs are a bit high, forced to order a lot to make it worthwhile. And I can't order the products I want, pro or not.
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Response from Packeos
Hello,
We have chosen to offer you the lowest prices right away. Shipping costs are calculated based on the weights shipped. These are the rates of our carriers.
The vast majority of our products are available for professionals and individuals.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2017
Overall your pricing offer is very well positioned, but the shipping calculation ends up considerably reducing the gap with your competitors. Too bad... Moreover, the number of products is limited, and I complete with the competition for very common products such as translucent cups 20/22 cl carton of 3000, croissant bags 101 pack of 1000, greaseproof sandwich bags 100x260mm pack of 1000, square box CRUDIPACK 750 grs Black.
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Response from Packeos
Hello Mr. Blardat,
In the end, the price of the product will be the cheapest with us because we add the actual costs calculated by the carrier. Every month we add products to the site. To stay informed, I invite you to subscribe to our newsletter on our site.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount Prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/09/2017
Problems with delivery. Solution not up to the inconvenience.
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Response from Packeos
Hello Ms. Sueun,
We will pass the information on to the carrier's management. Please know that we are doing everything possible to meet your needs for food packaging.
Thank you for your trust,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount Prices".
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2017
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
Products conform to the descriptions, now we await the result as soon as they are used.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2017
Shipping costs too high otherwise nothing to complain about good site fast and neat
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Response from Packeos
Hello Ms. Hajjaj,
The carrier's costs are calculated based on the weights shipped. We have chosen to offer you the lowest prices for our products right away.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2017
Good value for money of the ordered products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
PACKEOS house perfect nothing to say
the delivery service very average
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Response from Packeos
Hello Mr. Maurice,
We do our best to ensure that your order reaches you as quickly as possible and in impeccable conditions. The delivery time is on average 5 to 8 days after payment.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
good no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Order shipped quickly with the ordered products. After several orders no missing items.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2017
The Packeos service is good but the delivery service is really bad
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Response from Packeos
Hello Mr. Siboni,
We are doing everything possible to deliver to you as quickly as possible. As soon as the delay exceeds 8 days, we issue a warning to our carrier.
We thank you for your trust.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2017
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2017
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2017
good
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