Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
There should be a direct option for self-pickup in the ordering process.
Otherwise, everything went perfectly.
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Response from Packeos
Good day! The entire Packeos team is pleased that you are satisfied with our products and services. Since customer satisfaction is our top priority, your satisfaction is also ours. If you want to pick up the order at our warehouse in Colmar, simply create a delivery address using the address of our warehouse: Rue Mittler-Weg 68000 Colmar. The option will then be visible in the delivery section of your cart. We look forward to working with you again. The customer service of Packeos « Quality Food Packaging at Discount Prices » 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2024
Order compliant
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Response from Packeos
Hello, We are delighted that you are satisfied with your experience with Packeos. Your positive feedback is a reward for our commitment to quality and service. We look forward to assisting you again in your future projects. Best regards, The customer service of Packeos « Quality Food Packaging at Discount Prices » 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2024
Package received within the indicated timeframe, and in good condition
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2024
Encountered many delivery problems
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Response from Packeos
Hello, We thank you for your feedback on your experience using our site. We are sorry that you encountered delivery problems. We have reported the incident to our carrier so that they can improve their service. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2024
Fast shipping, shipping costs + when you order +
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2024
Too bad, incomplete order due to stock shortage
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We apologize for the stock shortage on some items in your order. We will check if the stock of these items needs to be adjusted to better satisfy you next time. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2024
High shipping costs which forces to order more, thus stock that sleeps
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/02/2024
Hello, delivered in my absence and I found the box outside on the ground under a downpour of rain, soaked box, fortunately the inside was not too damaged.
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Response from Packeos
Hello, We are sorry that the delivery went this way. We will report your experience to our carrier hoping that it improves their service in your area. Do you have the possibility to send us photos of the box at the following address: [email protected]? We will then have something to support our arguments with them. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2024
Received the package but with a flat bag that was open and therefore loose inside. Delivery time too long. The package stayed 3 days in the delivery depot near my home before being delivered to me. Otherwise, the order was perfect for the rest.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. We are sorry that the delivery was delayed and that a package opened during transport. We will report the information to our carrier to improve your experience for your future purchases. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2024
Very good. Just be careful with the packaging of the aluminum trays that I find crushed.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Could you send us photos of the aluminum trays you received at the following email address [email protected]? Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2024
Very satisfied. Too bad the shipping costs are so high
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2023
Extremely long delay. Kuehne+Nagel carrier not cooperative at all, who kept the goods for about ten days before delivering and did not bother to come to the door of the establishment and did not carry a single package.
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Response from Packeos
Hello, We are sorry that you were delivered late. The end of year period being a busy time, delivery times are often extended and orders just before Christmas are the most affected. We will ask KN for explanations regarding this delivery, as we were not informed of the situation. Regarding unloading assistance, drivers are only obligated to drop off the goods and inform you. Any additional service is at the driver's discretion and especially depends on the time available. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2024
Nothing to report.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good packaging quality despite a damaged box.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any damaged or defective products, please feel free to share them with us at the following email address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2023
Sometimes there is a lack of details in the product description
Very satisfied with the speed of delivery
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2023
No information on the preparation of the goods as well as on the deadlines! I just received information that a product was not available and a few days later a credit note while it is the company that is not doing the job! A way of functioning from another time! Too bad I will not order from you again! I will obviously modify my comment if you find a solution!
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Response from Packeos
Hello, We are sorry that you did not receive information about your order. We communicate via automated emails for order preparation. Perhaps they ended up in the Spam/Junk folder of your email? You can also contact us via instant messaging, email, or phone to ask for information. We will be happy to provide you with answers. Your order was prepared the day after you placed it. If you still haven't picked it up, our depot in Colmar is open from 8 am to 4 pm non-stop from Monday to Thursday and from 8 am to 12 pm on Friday. The credit note was generated on our side to justify the accounting reimbursement of the item that was out of stock during the preparation of your order. We are at your disposal to answer your questions. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2023
Very good
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2023
happy with our entire order
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2023
The photos are not 100 percent reliable. The composition is missing for bags (pp, polyethylene, ...)
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Response from Packeos
Hello, The Packeos team thanks you for your feedback. We do our best to keep our site up to date, however the photos are not contractual, this is indicated in our legal notices. The composition of our items is generally indicated in their description located below the product list. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2023
The order was delivered but late
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We apologize for the inconvenience caused. Due to the storm that hit your region, deliveries have been delayed. We remain at your disposal to answer your questions at the following email address: [email protected] Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2023
nothing to blame your site but delivery before 7am in front of my house outside in the rain I am not really happy without warning without anything it's lamentable if we get a box stolen we have no recourse not normal at all
thank you
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment on our site. Regarding delivery, even if the driver drops off a package without taking your signature, you can always get back to us to report if any products are damaged or to report a delivery error. We will do what is necessary to find a solution together. I will also pass on your remark to our carrier so that they can also improve the quality of their service. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2023
Very good site easy to use. The delivery is fast, well packaged and the products meet expectations. I would just like to find items with more choices in colors or designs ....
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We only sell standard products on our site. If you want custom or personalized packaging, you can contact our parent company Schneider Emballage. They are specialists in quality custom packaging. Here is their contact: Schneider Packaging 5 Avenue de la Foire aux Vins, 68000 Colmar 03 89 21 63 00 [email protected] We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2023
Very good product serves me to put some begging.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2023
Happy
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2023
Delivery price increases according to quantity and is expensive
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is our priority. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond to you as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2023
Delivery was as expected and completed without any problems.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2023
Very clear site, promise kept, perfect delivery
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2023
Perfect on the ordering site and in the delivery times
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2023
nothing to report
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction is our primary goal. We look forward to working with you again. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2023
SIMPLE AND EFFECTIVE
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please do not hesitate to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2023
everything is almost clear. 1 star less due to the delivery being a bit excessive and where we must be available for the delivery person (very limited time slot 8am to 4pm) blocks a workday. too bad they don't call us
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience. Shipping costs are calculated based on the weights shipped and the delivery destination. These are the rates of our carriers. They do their best to ensure deliveries quickly, but they cannot guarantee delivery at a fixed time. We will pass on your comments to improve our services in the future. Looking forward to working with you again. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2023
Products conform to the presentation. A bit expensive and boxes damaged upon delivery. But satisfied
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. Furthermore, I am sorry that your order was damaged during transport. If any products were unusable because of this, please do not hesitate to contact us at the following email address: [email protected]. We will look together at possible solutions. We look forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2023
Okay all good
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please do not hesitate to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
For the first time, it is satisfying and I will check the site later to form an opinion.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to let us know at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
good
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2023
Problem choosing the Mondial Relay pickup point...
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Response from Packeos
Hello, Thank you for your evaluation. We are delighted that you are satisfied with our products and services. We use a plugin from our carrier to determine the different pickup points available in your region. Can you give me more details about the issue you encountered? You can reply to me at the following address: [email protected] I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2023
Easy-to-access site
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Response from Packeos
Hello, Thank you for your feedback on our site and our various products. Do not hesitate to get back to us if you have any questions or suggestions. We look forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2023
Too expensive for what it is!
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Response from Packeos
Hello, Thank you for your feedback on your experience with us. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers which operate by weight brackets. For more information on this subject, please feel free to get back to us during your next order. I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2023
Top-notch and very fast. I highly recommend
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Response from Packeos
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2023
Fast and efficient
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Response from Packeos
We are very satisfied, both with the phone exchanges with your sales service and with the first delivery we received this morning. But a small reminder: deliveries are preferable on Mondays, Wednesdays, or Fridays from 10:00 AM to 4:00 PM = our opening days. Please specify this to your carrier. Have a very good day.
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