Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Very correct navigation on the site. The only point to improve in my opinion is the ordering part. Once the products are ordered, the site does not immediately offer to download the invoice, which is precisely what interests us. To download the invoice, it seems that you have to go back to recent orders and select the invoice. It would be better if it were offered as soon as the order is placed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2023
Good products, too bad for the missing items and that delivery is only by pallet. When they deliver to me, they fill the store, which is a bit unpleasant.
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Response from Packeos
Hello, I am sorry that you received your incomplete order. Can you send me the list of missing products to this email address: [email protected]? Regarding the delivery, I am sorry that this is cluttering your store. The delivery people do their best to deliver to you as quickly as possible and drop off the orders where they can. I remain at your disposal to answer your questions. Looking forward to serving you. Dylan from the Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2023
I find that when there is a stock shortage, it takes quite a long time for you to restock, fast delivery and product conforming to my expectations.
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Response from Packeos
Hello Mrs. Poletto, thank you for your comment. Please know that we are doing our best to minimize our stock shortages. To pass the information to our purchasing department, would it be possible to know which products have caused you problems? Have a nice day, Vincent from the customer service packeos.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2023
The boxes I buy are well kept, especially the rounded models
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2023
Very well designed site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
too bad some products are often missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Very good products but shipping costs are not cheap...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2023
Lots of choices, products and sizes, beautiful quality
shipping costs a bit excessive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2023
Fast delivery, the only downside is that the packages always come torn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2023
Good and readable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
GOOD and varied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
I find the fluidity of the site and the information perfect. However, if I may suggest, it would be good to indicate the base of the bags, as considering the indicated dimensions can be misleading when ordering.
I am also pleasantly surprised by the quality of customer service, following my mistake on my order, I was called back and advised, top notch!!
I will certainly place another order
For now, I am waiting for the one I just placed, but it seems extremely fast, let's see the quality of the delivery for the fifth star!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/01/2023
Hello, during the last delivery 50% of the grouping bags are not sealed at the ends. Same for the sliced bread bags
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Response from Packeos
Hello, I am sorry that you had defective products. I am contacting you to resolve this issue. Looking forward to serving you, Dan from Packeos Customer Service « Quality Food Packaging at Discount Prices » 03 89 23 43 18
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2022
Does not meet the delivery deadlines set before Christmas, it is true that boxes for logs after Christmas are very useful, in short, very disappointed
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Response from Packeos
Hello, We are facing a major surplus of activities, and our preparation times are longer than usual. When you placed your order on 15/12, it was indicated several times during the carrier selection that we could no longer guarantee delivery before Christmas. Your order will indeed not be shipped before Christmas. Looking forward to serving you, Dan from the Packeos Customer Service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Great
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/12/2022
You shouldn't be in a hurry, it's been a week since I ordered an item and the order is still being prepared.
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Response from Packeos
Hello, I apologize for the unusual delay in preparing the order. We are facing a major surge in activities, and our delivery times are longer than usual. That is why we indicated on our site that orders take longer to be shipped. Looking forward to serving you, Dan from Packeos Customer Service "Quality Food Packaging at Discount Prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
During an order, I had a small problem with some items, the customer service was very responsive and resolved the issue quickly, deliveries are fast, and the products are a good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2022
Simple and effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Delivery a bit late.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2022
Good products at good prices but a big negative point on the shipping costs which are too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2022
The new Packeos site is easy to navigate but I often hesitate to order from them. Because there are often out of stock and the delivery time is long (7 to 10 days).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2022
Very clear site. We are now waiting to see the goods.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Very large choice for cake box sizes and very accessible prices!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2022
Product matching the description. Small negative point for the delivery... we are offered a slightly higher price to be notified by SMS of the delivery. I never received this message. Fortunately, I was at home, so I was able to receive the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
As a professional, finding pastry boxes is a headache. Lots of choices and delivery is okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
Very happy with the products, fast delivery.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Order as expected, fast and serious delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Products are often missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
It's okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
Very good value for money and fast delivery which is very appreciated, meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
It's really a shame that the shipping costs are expensive because I would order more
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Response from Packeos
Hello, We have chosen to offer the lowest possible prices for our products. Therefore, we unfortunately cannot reduce the shipping costs on the site. The fees you see are directly the rates from our carriers. This is the actual delivery cost. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
You can find everything! Small downside: the shipping costs are too high. This increases the order amount by a third.
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Response from Packeos
Hello, As you can see, the prices of our products are already very low. That is why we cannot reduce the shipping costs on the website. These costs you pay are directly the rates of our carriers. We are transparent unlike what is mostly done on the internet, we do not hide the shipping costs in the margins of our products. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2022
Always an excellent product and happy with the service, however the shipping costs are EXCESSIVELY expensive and it's getting worse... it's complicated for everyone...
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Response from Packeos
Hello, At Packeos, we have chosen to offer the lowest possible prices for our products, which is why shipping costs may seem high. These are the actual delivery rates charged to us by various carriers. Unlike what is commonly done on the internet, we do not hide these costs in the margins of our items. Furthermore, the diesel tax that carriers must pay has skyrocketed in recent months. We have been forced to apply it; otherwise, we would lose money on our shipments. We look forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2022
The website is very clear, the prices are really interesting, we have been ordering for our pastry shop for over 10 years. The team is very attentive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Delivery service to review, very rushed delivery people
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Response from Packeos
Hello, Thank you for your feedback, we have passed the information to our carrier so that they can improve their delivery service. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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